Your phone's at the heart of your business. When customers call. When teams connect. So our solutions put reliability and responsiveness first.
Teamwork's changed. Now every employee has a smartphone - or two. And you'll often find them working from home, from corridors or at hotdesks; on campus, in branch offices, factories, hospitals, and on the move. There are conversations everywhere, and our innovative desk phones, cordless handsets, softphones and collaboration applications help them happen.
Customer-centric: Customers expect answers faster than ever before. They want to talk to the right people in your organization, not just send emails. Reliable call routing and group features connect external and internal contacts to your experts, wherever they are.
Cost-effective: IP networks offer high speed, low-cost access to all your locations. Leverage them, and you'll reduce your mobile and international phone bill. We can help you optimize global and local operations with a centralized Alcatel-Lucent Enterprise phone system that's connected to the cloud.
Futureproof: In this fast-moving landscape, it makes sense to commit to open, flexible telephony solutions to protect your investment. Our OpenTouch and OmniPCX platforms are adaptable, scalable, connected to the cloud and support Unified Communications.
- User-friendly: A simple, consistent experience across desk phones, cordless handsets and applications.
- Reliability: Server redundancy, local full-featured redundancy and networked systems options offer automated high availability for mission-critical communications.
- Cost-effective design options: Hybrid analog, digital and IP connectivity, scalable virtual machines and networked systems cut costs and reduce upfront investment.
- Flexible models: From Rainbow's cloud-based collaboration and integrations, to OpenTouch applications and OpenTouch Enterprise Cloud communications as a service; all options are open, anytime.