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ALE Worldwide Presence
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We help educators connect, delivering the technology that enables secure, reliable collaboration between your faculty and students.
Empower learning with Digital Transformation for education.
A school partnership program enables collaboration with industry experts, to gain new perspectives and create new opportunities and innovative solutions.
We help you connect your patients, staff and healthcare ecosystem.
We help you connect with your guests by delivering technology that drives immersive, real-time engagement.
We help government connect communities by delivering technology that works. For your people, your public, and your organization.
We help you connect transportation subsystems with technology that works; for your people, your passengers, and your services.
Discover how cognitive communications enhances user experiences and improves productivity and collaboration capabilities.
Online tools can help users work together – but only if the tools themselves work. Our research suggests B2B collaboration has a long way to go.
Are you ready to bridge the digital gap between your customers, partners and employees?
Digital Experience >
IoT is coming, and bringing a Tsunami of data with it. If your infrastructure isn't ready to keep up with fast-changing requirements, you'll find yourself falling behind your competition.
Evolutions in mobility and the IoT are directly impacting network infrastructure, driving enterprises to fundamentally reconsider their technology choices.
From subscription models and big data to the cloud and IoT… The tech world’s changing fast, and the opportunities for growth are immense.
Cloud-based CPaaS models are changing the way enterprises communicate, develop new services, and interact with customers.
These six elements make up a virtualized network that manages your IoT system effectively by segmenting and containing traffic.
Networks are evolving in non-traditional ways: new solutions bring cost savings, flexibility and answers to security and IoT-related challenges.
A seamless experience for users on any device, anywhere. Unify your networks and make it simple for IT to manage and secure access.
Ready to welcome BYOD in your business? You should be - your employees are already bringing their own devices onto your network, with or without your policy.
DECT technology is well suited for harsh wireless environments, keeping employees connected when away from their desks, on a construction site or factory floor.
Today it's possible to virtualize the controller. By running it in a distributed way, smart APs can manage themselves with coordinated intelligence.
By building intelligence into your network fabric, you get true flexibility, more business agility, and your network's ready for anything.
Upgraded Ethernet provision for carrier-grade networks or DCs: SPB delivers traffic on the shortest path available, enabling virtualization and real-time apps.
When wireless comms took off, a new era of mobility was born. But compared with hard-wired LAN technologies, security, speed and scalability remain major challenges.
Our full-featured applications transform communications into a truly collaborative experience.
OpenTouch Conversation >
OpenTouch Customer Service >
IP Desktop Softphone >
View all Applications >
Hardware you're proud of. A pleasure to use. Our handsets & accessories offer it all.
Business Phones >
Business Phones Comparison >
DECT Handsets >
View all Devices >
Whether on your premises or in the cloud, our platforms support your business.
OmniPCX Enterprise >
OXO Connect >
View all Platforms >
Protect and manage your voice and rich media communications platforms.
OmniVista 8770 NMS >
OpenTouch Session Border Controller >
View all Products >
Our switches keep your office, campus and data center networks connected.
OmniSwitch 2220 >
OmniSwitch 6350 >
OmniSwitch 6450 >
View all Switches >
Wherever your users are, our WAN products ensure high-speed, secure access across a distributed user base.
OmniAccess Compact ESR >
OmniAccess Modular ESR >
OmniAccess Ruggedized ESR >
View all Routers >
Take advantage of the latest high-speed (IEEE 802.11ac) APs and controllers for small, medium and large wireless networks.
Stellar Wireless AP1101 >
Stellar Wireless AP1201 >
Stellar Wireless AP1201H >
Stellar Wireless AP1220 Series >
View all WLAN products >
Monitor, maintain and secure your network to reduce risk and protect your infrastructure investments.
OmniVista Cirrus >
OmniVista 2500 NMS >
ProActive Lifecycle Management >
View all Products >
Intelligent local navigation, location-specific offers, visualize staff workflows and more.
OmniAccess Stellar LBS Suite >
OmniAccess Stellar BLE Beacons >
OmniAccess Stellar LBS Management Tools >
View all Products >
Get ALE-certified, or train your end users with our online courses or expert tutors worldwide to increase satisfaction and reduce support requests.
Explore our stress-free managed services options: outsource the management of your communications or network infrastructure.
Ready to deploy an ALE product or solution? Get all the guidance you need to design, plan and integrate it successfully from our professional services teams.
A range of support packages you can rely on: at your side to assist you whenever you need help with ALE products or solutions.
Meet your business requirements with specific development and integration solutions.
Your phone's at the heart of your business. When customers call. When teams connect. So our solutions put reliability and responsiveness first.
All - IP >
Could you run your IT services from the cloud, save cost, become more agile, and put your employees back in control? It's easy: just pay as you go.
Intelligent network infrastructures connect people, applications, and things on and across your networks. Simply, securely and reliably.
An alternative IaaS financing model that adjusts to your constantly changing needs: it's network infrastructure on your terms, within your budget.
Our solutions for companies between 1 and 300 users are robust, user-friendly and tailor-made for your industry. Discover more on our SMB microsite.
Imagine a single communications environment where everything connects. Enjoy faster responses, greater efficiency and a personalized experience.
We deliver communications and infrastructure solutions to help engineers, operations, executives and customers connect in a digital world.
Alcatel-Lucent Enterprise solutions and products continue to earn accolades for our innovative technology from customers, analysts, and industries around the world.
At the heart of our headquarters in France, the EBC showcases our products, vision and strategy, extending a warm welcome to our customers and partners.
Our Executive team has a wealth of experience within ALE and the telecoms industry. Read more about them and the expertise they bring.
Corporate Social Responsibility and sustainability are part of what define us as a company. We are committed to help make the world a better place.
Industry-leading thinkers, speakers, guest writers and experts from ALE share their insights.
Read and watch testimonials from some of the 830,000 customers around the world who choose us to help them communicate better.
Find out where we'll be exhibiting at events, speaking or participating in panel discussions.
View all our press releases and media announcements in our Newsroom.
Read the third party reports that matter - straight from leading industry analysts and independent consulting firms.
A rich list of online resources to help ALE resellers worldwide: news, training, demo, documentation and education links.
Interested in joining our network of solutions and applications experts? Become a reseller and revolutionize IP communications for companies in your region.
Locate your nearest Business Partner for Alcatel-Lucent Enterprise products, services, best-in-class consulting and support - anywhere in the world.
Program to support developers and partners throughout application Lifecycle and then provide a broad ecosystem to ALE solutions.
Leverage Alcatel-Lucent Enterprise’s (ALE) innovation and expertise to build a solid foundation based on trust and experience.
製品 & サービス
Wherever you go, take your office with you. Hold business calls, chat and collaborate from any device with this unified communications app.
A scalable, full software Fax over IP (FoIP) application, this is a streamlined, economical software solution to the 'fax problem' in IP networks.
Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks.
This productivity-boosting application brings you powerful features to help speed up your daily telephony tasks.
Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
Customer welcome, call routing and automated attendant features for small to medium-sized businesses.
Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.
Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations.
A scalable and reliable contact center solution for up to 5,000 agents.
A comprehensive, modular application for multimedia contact center management.
Collect, combine and display business data or contact center statistics in real-time for operational monitoring.
Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.
Enhance real-time situational awareness and personal safety by linking alarm devices together with a single, centralized notification platform.
An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.
This mobile app for the hospitality industry empowers guests and employees, with all the features of a hotel room phone on a mobile device.