Locanda dell’Arte was convinced by the customized solution proposed by Alcatel-Lucent Enterprise and Aviatel.

Locanda dell’Arte is a charming 4-star hotel with 30 suites and a relaxing SPA.

Travelers, including nature and culture explorers alike, enjoy the genuine Italian country feel of the hotel and its surroundings.

The restaurant offers authentic cuisine made from fresh local ingredients that is served in indoor and outdoor areas.

Thanks to Alcatel-Lucent Enterprise solutions, Locanda dell'Arte adopted a UNIQUE telephone system to meet all our communication requirements. AVIATEL, Alcatel-Lucent Enterprise Certified Partner, proved to be the System Integrator able to support us in all needs related to telecommunications infrastructure, both passive (wiring) and active (communications equipment and automation systems).

Maria Palumbo, Owner, Locanda dell'Arte

해결 과제

Locanda dell’Arte needed a separate, more mobile phone system for its management and restaurant phone lines in order to contact employees within the structure and in external areas, including reaching management over intercoms.
As a boutique hotel, Locanda dell’Arte needed to enable greater staff mobility while ensuring that guests could reach them at all times.
In addition, the hotel wanted to install wireless Internet access in each room and throughout the property to meet the evolving needs of its guests.

제품& 서비스

Products:

OmniPCX Office Rich Communication Edition

OmniAccess IAP103

OmniAccess AP93

Solutions:

Mobiles Campus

Small and Medium Business

적용 이점

Technical:

Today, internet connectivity is available in every area of the hotel, including the Spa, restaurant and external areas

The new Ethernet LAN infrastructure allows delivers a modular, reliable and "open" architecture.

Financial:

By replacing its aging phone lines with a new converged telephony solution, the hotel has decreased its maintenance costs.

User Experience:

With a single DECT terminal it is possible for Locanda staff to manage the entire structure and attend to guests needs without needing to always be at the reception desk.

문서

Short case study

Locanda dell'Arte's Success Story

This short case study describes how Locanda dell’Arte offered Wi-Fi to customers and increased mobility for hotel staff thanks to SMB solutions.

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