Network management is now even easier with the Proactive Lifecycle Management cloud services tool. Get one view of current equipment to facilitate upgrades and maintenance.
ALE, operating under the Alcatel-Lucent Enterprise brand, is offering its partners and customers an opportunity to discover easier operations and management of the network, realize risk reduction, and proactively consider future options to optimize network usage.
With the new ProActive Lifecycle Management (PALM) cloud-based service application, Alcatel-Lucent Enterprise Business Partners and customers are able to see Alcatel-Lucent Enterprise switches and controllers on a customer’s network through a single, secure web portal.
How it works
ProActive Lifecycle Management works in conjunction with Alcatel-Lucent OmniVista® 2500 Network Management System. Business Partners and/or customers can get a complete view of the network in one click, gathering model number, serial number, MAC address, and the operating system version of Alcatel-Lucent Enterprise LAN and WLAN products securely via the cloud. These details correlate to the product lifecycle, both software and hardware, and include warranty and support entitlement status.
PALM is an optional feature that can be enabled through OmniVista 2500 running on a customer’s network to push ALE network equipment information to ALE’s secure, cloud-based infrastructure. Once enabled, only the maintenance and support related information is securely transmitted via HTTPS to the ALE infrastructure – no customer-related details, such as IP addresses or traffic is sent.
Business Partners can simplify a customers’ support process and help reduce risk by ensuring the latest version of Operating System and active support service contracts are in place though these automated tools, rather than the typical time-consuming manual process in use today. Customers can simplify their network infrastructure budget planning via the easy to use interface that quickly identifies which devices or services need to be refreshed and/or upgraded.
Philippe Bletterie, Lead for Network Solutions Marketing, ALE, noted, “We are focused on building a stronger community between our customers and business partners to assure the network brings value to the customer’s business. ProActive Lifecycle Management brings automation to otherwise manual processes to help our customers and partners improve overall network operations. Our Business Partners can assist the customer in planning their budget expenditures while ensuring their network is ready for the future, and maintain their position as a trusted advisor."
알카텔 - 루슨트 엔터프라이즈 커뮤니케이션즈 소개
ALE의 미션은 모든 것을 연결하여 고객들이 필요로 하는 맞춤형 기술 경험을 만드는 것입니다. 사무실에서나 클라우드를 통해 혹은 이 둘을 결합하여 우리는 조직 구성원들과 사업 프로세스와 고객들에게 필요한 네트워크와 커뮤니케이션을 제공합니다.
혁신과 고객의 성공에 대한 헌신을 바탕으로 ALE는 전세계 830,000명 이상의 고객들에게 기업 네트워크, 커뮤니케이션, 서비스를 제공하는 필수적인 기업이 되었습니다. 전세계에서 활동하며 각 지역에 초점을 맞추어 2,200명이 넘는 직원들과 2,900명 이상의 파트너들이 50여개 국에서 ALE 브랜드를 걸고 일하고 있습니다.