2016-11-29

Overview 

  • New cloud service enables business users to text, call, video, share instantly with their business community
  • Alcatel-Lucent Rainbow app available for free at www.openrainbow.com

New Alcatel-Lucent Enterprise cloud service, called Rainbow, offers businesses of all sizes more workplace collaboration tool choices.

ALE, operating under the Alcatel-Lucent Enterprise brand, today announced availability of Alcatel-Lucent Rainbow™ , an innovative cloud-based relationship management platform that connects business users, business contacts and systems. With Rainbow, employees can be more collaborative and productive, reaching beyond corporate boundaries.

Rainbow offers a set of cloud-based services, implemented as an overlay solution with rich features and essential collaborative capabilities, which are easy to deploy and adopt by users and companies, regardless of their existing communications systems.

Rainbow Essential

The first release, Rainbow Essential, is available today as a freemium UCaaS offer (free Unified Communications as a Service offer). Capabilities included are contact management, presence, instant messaging, audio/video calling, screen sharing, and file sharing. It operates via an app on desktops and smartphones and is available free of charge to anyone by registering at www.openrainbow.com

The Rainbow Essential overlay also embeds a hybrid approach with Alcatel-Lucent Enterprise and third party communication platforms (Q2’17) to provide investment protection and advanced services to the hundreds of millions of users of premise-based communications systems. The integration between Rainbow and communications systems brings additional capabilities such as telephony presence, telephony multi-site federation, and call control.

Premium Rainbow

Premium Rainbow offers will be introduced in 2017. These offers, available through the extensive Alcatel-Lucent Enterprise Business Partner network, will provide additional services to users (such as multi-party conferencing), additional services to administrators (such as user management, backup, directory integration), and additional PBX integration services (such as advanced call control).

As a Communication Platform as a Service (CPaaS), Rainbow’s open architecture offers a set of services that integrate with third party applications and business processes. ALE is creating open APIs so developers can create custom applications and capabilities, especially for key vertical markets where apps add value to customers’ adoption of technology. For example, mobile banking apps can be enriched with chat capabilities from Rainbow. In the public sector or local government, agencies can get closer to citizens by connecting instantly with them, and airport platforms can leverage Rainbow to keep passengers informed.

“The features and benefits of Rainbow are aligned with what businesses need when it comes to workplace collaboration tools. Its open architecture will help Rainbow deliver further benefits to businesses in specific industries and help add to its adoption,” said Bill Haskins, Wainhouse Research.

Nicolas Brunel, EVP Communications Business Division at ALE said, “Rainbow delivers employees an innovative way of engaging spontaneously with their entire business community - while IT managers benefit not only from a click-to-deploy app, but also from telecom cost reduction. This will support digital transformation with innovative financial and consumption-based business models needed in the new ‘as-a-service’ economy.”

모든 것이 적합한 방식으로 연결되면 정보, 사람, 팀, 전체 비즈니스 등이 보다 효과적으로 협업할 수 있습니다. 간단하지만 강력한 아이디어이지요. 이것이 바로 ALE의 방식입니다.

Jack Chen, CEO, ALE

About Us

알카텔 - 루슨트 엔터프라이즈 커뮤니케이션즈 소개 

ALE의 미션은 모든 것을 연결하여 고객들이 필요로 하는 맞춤형 기술 경험을 만드는 것입니다. 사무실에서나 클라우드를 통해 혹은 이 둘을 결합하여 우리는 조직 구성원들과 사업 프로세스와 고객들에게 필요한 네트워크와 커뮤니케이션을 제공합니다. 

혁신과 고객의 성공에 대한 헌신을 바탕으로 ALE는 전세계 830,000명 이상의 고객들에게 기업 네트워크, 커뮤니케이션, 서비스를 제공하는 필수적인 기업이 되었습니다. 전세계에서 활동하며 각 지역에 초점을 맞추어 2,200명이 넘는 직원들과 2,900명 이상의 파트너들이 50여개 국에서 ALE 브랜드를 걸고 일하고 있습니다. 

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