2017-03-28

Overview

  • ALE expands cloud services with new Rainbow™ Connector, adds new flexible cloud models for OpenTouch®, providing customers with a range of options for their UCaaS needs
  • Rainbow open architecture provides services that integrate with industry-specific applications and processes, adding collaborative value to customer assets

At Enterprise Connect 2016, ALE announces a hybrid comms blueprint to accelerate uptake of as-a-service tech.

ALE, operating under the Alcatel-Lucent Enterprise brand, is introducing its hybrid communications blueprint to help businesses adopt Unified Communications as a Service (UCaaS). Rainbow™ Connected Platform, the ALE “relationship machine”, is an overlay service that connects ALE and third-party communications platforms in a hybrid approach, enabling businesses to protect and leverage existing systems while accessing new unified communications services.

The new Rainbow Connector links any PBX (ALE or non-ALE) to the cloud and extends Rainbow UC capabilities (IM, Voice, Video, Screen and File sharing) as it enables calling via the PSTN, with Rainbow assuring call completion beyond the Rainbow community. 

ALE is introducing OTEC-S, a multi-tenant cloud-based offer aimed at providing small and midsized companies with the benefits of Telephony as-a-Service coupled with Rainbow’s UCaaS capabilities. This expansion of the Alcatel-Lucent OpenTouch® Enterprise Cloud (OTEC) offer further extends the ALE strategy to deliver connected platforms by enabling enterprises of any size to take advantage of new subscription-based models. Large enterprises have benefited from the OTEC multi-instance architecture since its introduction three years ago. All OTEC customers benefit from the latest release with no upgrade costs, while the providers help manage the subscription from their data center. 

In parallel, ALE will introduce OTEC Flex, a unique offer delivering cloud flexibility to Large and X-Large customers. OTEC Flex enables these customers to deploy communications in a flexible and adaptable private cloud environment from one location to another, while dramatically reducing the cost of resources, operations and maintenance.

Rainbow also acts as a CPaaS platform, where everything connects, by using APIs to integrate with business processes and in-house and third-party apps, allowing multiple customers to access the platform at the same time within a separate secure environment. 

Alcatel-Lucent Enterprise Business Partners who deliver Rainbow services can offer applications that create greater value in communications via Rainbow Hub APIs portal. For example, a school district can take advantage of a broadcast lockdown and response application in a crisis, a hotel can leverage the Rainbow services integrated into their customer loyalty program application, or a bank can use Rainbow to integrate messaging and notifications over their customer relationship applications.

Featured solutions showcased at Enterprise Connect 2017 - Booth 1013

  • Cloud – Live demo of OpenTouch Enterprise Cloud by ALE VAD, ICON Networks
  • Rainbow – Live demo with attendees invited to connect via Rainbow
  • Premium DeskPhones – New series “s” Premium DeskPhones establish higher quality standards for business communications with vivid color touchscreen, enhanced high-definition audio and mobile-friendly connectivity
  • Industry Solutions – Information on tailored communications solutions delivered on premises or from the cloud for your school, hospital, or hotel
    ALE industry expert, Jack Jachner, Ph.D., will participate as a panelist in the following Enterprise Connect sessions:
    • Monday, March 27 | 9:00 – 9:45 a.m. 
      How to Build Your Enterprise’s Team Collaboration Roadmap 
    • Tuesday, March 28 | 8:00 – 8:45 a.m. 
      Endpoint Decisions: Who Gets What, and How Much Will It Cost? 
    • Wednesday, March 29 | 8:00 – 8:45 a.m. 
      I HAVE to Replace My Telephone System: What Do I Do?
모든 것이 적합한 방식으로 연결되면 정보, 사람, 팀, 전체 비즈니스 등이 보다 효과적으로 협업할 수 있습니다. 간단하지만 강력한 아이디어이지요. 이것이 바로 ALE의 방식입니다.

Jack Chen, CEO, ALE

About Us

알카텔 - 루슨트 엔터프라이즈 커뮤니케이션즈 소개 
ALE의 미션은 모든 것을 연결하여 고객들이 필요로 하는 맞춤형 기술 경험을 만드는 것입니다. 사무실에서나 클라우드를 통해 혹은 이 둘을 결합하여 우리는 조직 구성원들과 사업 프로세스와 고객들에게 필요한 네트워크와 커뮤니케이션을 제공합니다. 

혁신과 고객의 성공에 대한 헌신을 바탕으로 ALE는 전세계 830,000명 이상의 고객들에게 기업 네트워크, 커뮤니케이션, 서비스를 제공하는 필수적인 기업이 되었습니다. 전세계에서 활동하며 각 지역에 초점을 맞추어 2,200명이 넘는 직원들과 2,900명 이상의 파트너들이 50여개 국에서 ALE 브랜드를 걸고 일하고 있습니다.