# Alcatel-Lucent > Alcatel-Lucent delivers enterprise networking, communications, and cloud solutions to 1M+ customers in 50+ countries. Modernize with OmniSwitch, Rainbow, Stellar Wi-Fi, and more. ## Products ### [4059 Extended Edition Attendant Console](https://www.al-enterprise.com/en/products/applications/4059-extended-edition-attendant-console) Professional attendant console for enterprise receptionists and operators The 4059 Extended Edition is a professional PC-based attendant console for enterprise receptionists and switchboard operators. It provides rapid call handling with directory integration, BLF monitoring, and queue management for efficient front-desk operations. Telephone operators play a crucial role in the customer welcome experience by providing a good first impression. With hundreds of calls managed daily, efficient call handling underpins your customer relationships. By combining a visual display of incoming calls, call status and presence information with an easy-to-use PC interface, the 4059 EE Attendant Console enables single or multi-site centralized operators to dispatch calls to the right person in a timely manner. This PC application is designed for the OmniPCX Enterprise Communication Server. Rapid Call Handling: Keyboard shortcuts, drag-and-drop transfer, and one-click operations enable operators to handle high call volumes efficiently. Directory Integration: Real-time search across corporate LDAP directories with presence status, location, and availability for informed call routing. BLF Monitoring: Visual busy lamp field displays the real-time phone status of hundreds of users for instant availability checking before transfer. Queue Management: Visual queue display with priority handling, overflow alerts, and statistics for professional reception desk operations. ### [ALE Connect](https://www.al-enterprise.com/en/products/applications/ale-connect) Omnichannel cloud contact center for modern customer engagement ALE Connect is a cloud-native omnichannel contact center platform that unifies voice, email, chat, social media, and messaging into a single agent workspace. With AI-powered routing, real-time analytics, and workforce optimization, it transforms customer engagement for mid-market and large enterprises. Enable customer service for all-size businesses with an omnichannel contact center that effectively manages interactions (email, live chat, social media, and phone), delivering the quality and efficiency expected by today’s customers, citizens, and consumers. Because there’s nothing like great customer service to keep people satisfied and loyal! ALE Connect enriches the Alcatel-Lucent OmniTouch ® Contact Center Standard Edition, used as a phone call distribution platform, with omnichannel cloud-based services. It simplifies the workflow between customers, customer service agents, and the rest of the organization – and it facilitates management of all customer-related activities in the front and back office. Discover the benefits of ALE Connect, our CCaaS solution. Download the brochure . Omnichannel Engagement: Voice, email, web chat, SMS, WhatsApp, and social media channels unified in a single agent desktop with full interaction history. AI-Powered Routing: Intelligent routing matches customers to the best-skilled available agent based on context, sentiment, and interaction history. Real-Time Analytics: Live dashboards with queue metrics, agent performance, SLA tracking, and customer journey visualization for supervisors. Cloud-Native Architecture: Multi-tenant cloud platform with elastic scalability, automatic updates, and 99.99% availability SLA. ### [ALE DeskPhones](https://www.al-enterprise.com/en/products/devices/ale-deskphones) Enterprise desk phones with rich communication features and elegant design ALE DeskPhones deliver premium enterprise telephony with high-definition audio, color displays, and intuitive interfaces. Compatible with OmniPCX Enterprise and Rainbow Hub, they serve as the primary communication tool for office workers, receptionists, and executives. Some of the most important communications you ever have with customers and employees will take place over the phone through reliable deskphones. These devices in your office can help ensure that these interactions are clear, uninterrupted, and productive. Improve your business and operational performance with ALE DeskPhones. These reliable devices deliver superior sound quality, ensuring that you hear important details right the first time. The innovative, customizable design can satisfy all your user requirements, while rich feature sets satisfy all your business communication needs. With large screens and a variety of accessories, our deskphones make it just as easy to manage calls at home as in the office. Discover the benefits of our various business phones designed for the digital age. Download the eCatalog . HD Audio Quality: Wideband audio with acoustic echo cancellation and noise reduction for crystal-clear conversations in any office environment. Color Display: Intuitive color screens with customizable softkeys, directory access, and visual voicemail for efficient call management. Rainbow Integration: Native Rainbow Hub integration adds presence, instant messaging, and collaboration features directly from the desk phone interface. Bluetooth & USB: Bluetooth for wireless headsets and USB port for wired headsets, providing flexible audio options for every user preference. ### [ALE SIP DeskPhones](https://www.al-enterprise.com/en/products/devices/ale-sip-deskphones) Next-generation SIP desk phones with modern design and enhanced usability. The Halo Series represents the next generation of ALE SIP desk phones, featuring modern industrial design, improved ergonomics, and enhanced audio quality. With larger color displays, USB-C connectivity, and native Rainbow integration, they set a new standard for enterprise desk phones. The Alcatel-Lucent Enterprise SIP DeskPhones range includes two product lines: Myriad and Halo. The Myriad range let users easily manage calls, enjoy a smooth user experience and improve productivity. It is suitable for executives, managers and professionals with a high demand for quality telephony services. It delivers outstanding performance with enhanced HD audio quality, a modern intuitive user interface and enhanced telephony features. The Halo range offers standard telephony features that help enhance business communication efficiency among office staff, in call centres and for hotel guests. The Halo range is tailored for knowledge workers. It is designed for mid-range VoIP calls, call centres and public utility applications. It is cost-effective and easy to install. Download the eCatalogue . Modern Design: Sleek industrial design with slim profile, adjustable stand, and premium materials that complement modern office environments. Enhanced Audio: Next-generation acoustic design with improved full-duplex speakerphone, wideband audio, and advanced noise cancellation. USB-C Connectivity: USB-C port for headsets, charging mobile devices, and connecting accessories — replacing legacy USB-A and proprietary connectors. Larger Color Display: High-resolution color display with intuitive UI for contacts, call management, and Rainbow collaboration features. ### [Aries Series Headsets](https://www.al-enterprise.com/en/products/devices/ale-aries-headsets) Professional headsets designed for enterprise UC and contact center environments The Aries Series headsets deliver professional audio quality for enterprise unified communications and contact center environments. With active noise cancellation, all-day comfort, and multi-device connectivity, they optimize the audio experience for every business communication. Business communications take place in a wide range of places, such as open plan offices, call centres, meeting rooms and remote locations that require communication devices that provide clear audio, comfort and flexibility for workers to unleash more potential. Alcatel-Lucent Enterprise offers a range of wired and wireless headset models, from entry-level to high-end DECT and Bluetooth ® options. The wired models include the user-friendly, industrial-design Aries 10 Series professional headsets and the Aries 20 Series II headsets, which offer an excellent appearance, super lightweight and superior comfort, providing a rich communications experience. The wireless models include the AD5x DECT headsets, which support DECT and Bluetooth ® technology for connection to both a DECT docking station and a mobile phone, and the AH80 headset, which offers a Bluetooth ® connection, wireless charging, and optimal noise cancellation and an overall lightweight for all-day comfort. Download the eCatalogue . Active Noise Cancellation: Advanced ANC blocks background noise for clear conversations in open offices, contact centers, and noisy environments. All-Day Comfort: Lightweight design with cushioned ear pads and adjustable headband for comfortable wear during extended shifts and long call sessions. Multi-Device Connectivity: Simultaneous Bluetooth and USB connection allows switching between desk phone, PC, and mobile phone seamlessly. UC Platform Certified: Certified for Rainbow, Microsoft Teams, and other UC platforms with dedicated call control buttons for native integration. ### [DECT Base Stations](https://www.al-enterprise.com/en/products/platforms/dect-infrastructure) Enterprise DECT base station infrastructure for OmniPCX environments ALE DECT base stations provide wireless voice mobility infrastructure for OmniPCX Enterprise deployments. They deliver campus-wide DECT coverage with seamless handover, supporting the full range of ALE DECT handsets for enterprise mobility. Digital Enhanced Cordless Telecommunications (DECT) technology offers cost-effective, on-site mobility using your IP or TDM network. Employees can roam your premises, from warehouses and hospitals to construction sites and school campuses, and always be reachable. Our DECT Base Stations pair with ALE DECT handsets for full integration with ALE communication servers (enabling features like dial-by-name and multi-line management), so your workers are reachable anywhere on the company premises. The solution designed for ALE communication servers supports TDM connectivity with 8379 IBS base station, IP with 8378 IP-xBS, SIP with the 8328 and offers cost-effective operations for all sizes of enterprise businesses. Excellent voice quality meets operational simplicity in SMB and campus environments as well as industrial or explosive environments (with the 8379 IBS ATEX model). OmniPCX Integration: Native integration with OmniPCX Enterprise for full PBX feature access from DECT handsets including transfer, conferencing, and messaging. Campus Coverage: Multi-cell architecture covers entire buildings and campuses with automatic frequency planning and interference avoidance. Redundant Architecture: Controller redundancy and base station resilience ensure continuous wireless service even during component failures. Location Services: Cell-based location provides zone-level positioning for emergency location, asset tracking, and presence-aware services. ### [DECT Handsets](https://www.al-enterprise.com/en/products/devices/dect-handsets) Professional wireless handsets for enterprise mobility ALE DECT handsets provide wireless voice mobility across enterprise campuses, warehouses, and healthcare facilities. From basic models for general use to ruggedized units for industrial environments, the range covers every wireless mobility requirement. Front-line workers roam everywhere on your premises and keep business running. They must be able to connect to the rest of the organization easily and quickly while on the move. Ensure a short response time for all front-line workers: ALE compact, rugged DECT handsets provide unmatched communication quality and availability anywhere on premises, even in challenging environments. Campus-Wide Mobility: Seamless roaming across DECT base station cells with automatic handover for uninterrupted calls while moving throughout facilities. Range of Models: From compact basic handsets to ruggedized, dust/water-resistant models with barcode scanners for warehouse and industrial use. Long Battery Life: Extended talk and standby times with quick-charge capability for demanding shift-work environments in healthcare and logistics. Alarm & Messaging: Built-in alarm button, text messaging, and push-to-talk capabilities for safety-critical and team communication scenarios. ### [Dispatch Console](https://www.al-enterprise.com/en/products/applications/dispatch-console) Centralized dispatch and emergency communication management The Dispatch Console provides centralized call handling, dispatch coordination, and emergency communication management for transportation, public safety, and large campus environments. Operators can manage multiple calls, broadcast announcements, and coordinate emergency response from a single interface. Most of businesses today must handle emergencies, either on a daily basis or in crisis situations. Businesses such as railway and airport industries, energy suppliers, fire stations, police stations, court buildings or standard welcomes now needs to support an increasing number of calls, all of that in a secured and automated way. The Alcatel-Lucent Enterprise Dispatch Console enables the presentation and selection of calls according to business processes and priority rules based on operators’ decision. The solution is ideally suited for control centers, as well as environments where call qualification and call selection are needed. Multi-Call Management: Handle multiple simultaneous calls with visual call queue, priority routing, and one-click transfer for efficient dispatch operations. Emergency Broadcasting: Mass notification and public address integration for emergency announcements across zones, buildings, or entire campuses. Recording & Logging: Automatic call recording with timestamp and operator ID logging for compliance, training, and incident review purposes. Integration APIs: Integration with SCADA, building management, and security systems for coordinated response to alarms and operational events. ### [Fleet Supervision](https://www.al-enterprise.com/en/products/management/fleet-supervision) Device fleet management for Alcatel-Lucent phones and terminals. Fleet Supervision enables centralized management of Alcatel-Lucent phone fleets across enterprise deployments. IT administrators can remotely monitor, configure, update firmware, and troubleshoot thousands of desk phones and wireless handsets from a single management console. Keep your network secure and streamlined with ALE Network Fleet Supervision. This cloud-based, free-of-charge solution provides full visibility into your fleet of OmniSwitch and OminAccess Stellar, enabling proactive management, software compliance, and cost-efficient support for both OmniVista-managed and unmanaged devices. Primarily designed for end customers and fleet managers, ALE Network Fleet Supervision reduces operational costs and enhances network security. Gain centralized control and ensure optimal device performance with intuitive insights built for today’s dynamic network environments. Fleet Monitoring: Real-time visibility into the status, firmware version, and health of every phone and terminal deployed across the enterprise. Remote Configuration: Push configuration changes, speed dials, and settings to individual phones or groups without physical access to each device. Firmware Management: Schedule and deploy firmware updates across the fleet with staged rollouts, rollback capability, and compliance reporting. Troubleshooting: Remote diagnostic tools including call quality metrics, network connectivity tests, and log collection for rapid issue resolution. ### [IP Desktop Softphone](https://www.al-enterprise.com/en/products/devices/ale-softphone) Full-featured softphone application bringing desk phone functionality to any PC The IP Desktop Softphone transforms any PC or laptop into a full-featured enterprise phone. With all the capabilities of a hardware desk phone in a software application, it enables remote workers and mobile employees to stay connected with enterprise telephony from anywhere. Alcatel-Lucent Enterprise SoftPhone (ALE SoftPhone) is a telephony application available on a laptop, touchscreen or desktop (Microsoft Windows OS), iPhone and Android smartphone for business conversations. The ALE SoftPhone application provides advanced SIP telephony features and call management of the Alcatel-Lucent OmniPCX Enterprise Purple. The SIP softphone application is easy to use, on-site or remotely, with an intuitive and user-friendly interface Full Desk Phone Features: Transfer, conferencing, hold, call recording, speed dials, and programmable keys — every hardware desk phone feature in software. UC Integration: Presence, instant messaging, and click-to-dial integration with Rainbow and enterprise directories for efficient communications. Remote Worker Ready: VPN-compatible for secure remote access to enterprise telephony, enabling full feature parity between office and home workers. Multi-Platform: Available for Windows and macOS with consistent user experience across platforms and automatic provisioning from the PBX. ### [Microsoft Teams Integration](https://www.al-enterprise.com/en/products/integration/microsoft-teams-integration) Connect Alcatel-Lucent enterprise telephony with Microsoft Teams Alcatel-Lucent's Microsoft Teams integration brings enterprise-grade telephony to the Teams environment. Users make and receive calls through their Alcatel-Lucent phone system directly within the Teams interface, combining the collaboration power of Teams with the reliability and features of OmniPCX Enterprise. With the growing number of collaboration solutions, businesses want to be able to move quickly between solutions. These rapid changes challenge companies from a deployment perspective as well as employees who must learn new tools and interfaces within minutes. The easy-to-implement desktop client integration facilitates adoption, reduces the learning curve for new services, and provides a friendly user experience. Telephony integration ensures organisations get the best of both worlds with business applications and superior phone quality. Businesses can also optimise IT operations and improve total cost of ownership with this cloud-based solution. Direct Routing: SIP-based direct routing connects OmniPCX Enterprise to Microsoft Teams, enabling PSTN calling and enterprise telephony within the Teams client. Native Teams Experience: Users make and receive calls through the familiar Teams interface — no separate applications or desktop clients required. Enterprise Features Preserved: Advanced PBX features including hunt groups, call queues, IVR, and recording remain available through the Teams-connected phone system. Hybrid Flexibility: Support mixed environments where some users are on Teams and others use traditional desk phones, all on the same phone system. ### [OmniAccess Stellar Access Point 1540 series](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1540) Deliver ultra-high Wi-Fi 7 performance for demanding high-density enterprise environments. Deliver ultra-high Wi-Fi 7 performance for demanding high-density enterprise environments. Wi-Fi 7 brings a revolutionary advancement in wireless technology, delivering unprecedented performance, reduced latency, and enhanced spectrum efficiency for demanding applications like IoT and AI-powered apps. The high-range Alcatel-Lucent OmniAccess® Stellar AP1540 series meets the requirements of high-density enterprise environments where reliability, security, and scalability are essential. Its five-radio architecture and dual 10-gigabit uplinks, with an optional optical link, ensure predictable low-latency connectivity, seamless scalability, and resilient operations. Choose the AP1541 with integrated antennas for lecture halls and conference rooms, or the AP1542 with eight external antenna connectors for high ceilings, long corridors and warehouses. Five radios, 18.67 Gbps: Three 4x4:4 Wi-Fi 7 radios (2.4, 5 and 6 GHz) deliver up to 18.67 Gbps, alongside a dedicated scanning radio and a Bluetooth 5.4/Zigbee radio for IoT and location services. Dual 10G uplinks: A 10G multi-gigabit or SFP/SFP+ combo port and a second 10G port, both 802.3bt PoE, give PoE redundancy, an optional optical uplink or a downlink to another device. Security from client to switch: WPA3 with a 192-bit option, Wi-Fi Enhanced Open, 802.1AE MACsec on both uplinks and an integrated TPM 2.0 protect traffic and credentials. Managed your way: Run a Wi-Fi Express cluster of up to 255 APs, or manage from OmniVista Cirrus in the cloud or OmniVista Terra on premises, with a single software version. ### [OmniAccess Stellar AP1261](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1261) Economy outdoor access point for basic outdoor wireless coverage The AP1261 provides basic outdoor wireless coverage at an economy price point. Suitable for extending enterprise wireless to outdoor areas where basic connectivity is needed without high-performance requirements. This high performance and rugged AP1261 supports IP67 standard for harsh outdoor environments with exposure to high and low temperatures. With a maximum concurrent data rate of 1.2Gbps (867Mbps in 5GHz and 300Mbps in 2.4GHz), Gigabit Ethernet links, and integrated wide range antennas, the OmniAccess Stellar Access Point 1261 is ideal for outdoor Wi-Fi coverage. This access point provides high throughput and seamless user experience. Economy Outdoor: Most cost-effective outdoor access point in the Stellar portfolio for budget-conscious deployments and basic outdoor coverage. Weather Resistant: IP66-rated enclosure protects against rain and dust for reliable operation in standard outdoor environments. Easy Installation: Simple pole or wall mounting with integrated power-over-Ethernet for quick, single-cable deployment. Central Management: Full OmniVista management integration ensures consistent policies and monitoring across indoor and outdoor access points. ### [OmniAccess Stellar AP1301](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1301) Entry-level Wi-Fi 6 access point for cost-sensitive deployments The AP1301 provides essential Wi-Fi 6 performance at an entry-level price point. Perfect for small offices, hotel rooms, and retail locations where reliable wireless is needed without high-density requirements. The OmniAccess Stellar AP1301 brings unparalleled connectivity, coverage and performance to the modern Internet of Things (IoT) connected enterprise at a competitive entry-level price point. The AP1301 with 802.11ax (Wi-Fi 6) technology, enables faster speeds, more capacity, and efficient airtime allocation for clients. The OmniAccess Stellar AP1301 is powered with dual radios 2.4 Ghz/5 Ghz band serving high density Wi-Fi clients and features enhanced WLAN technology with RF Radio Dynamic Adjustment, a distributed control Wi-Fi architecture, secure network admission control with Unified Access, built-in application intelligence and analytics. Wi-Fi 6 Standard: 802.11ax with OFDMA and MU-MIMO for improved multi-device performance versus Wi-Fi 5, at entry-level pricing. Compact Design: Small form factor with plenum-rated enclosure for discreet ceiling or wall mounting in hospitality and retail environments. Integrated BLE: Bluetooth Low Energy radio for location services, asset tracking, and IoT applications without additional hardware. Simple Deployment: Zero-touch provisioning and cloud management reduce deployment time and IT overhead for distributed locations. ### [OmniAccess Stellar AP1301H](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1301h) Wall-plate Wi-Fi 6 access point designed for hospitality and MDU The AP1301H is a wall-plate form factor Wi-Fi 6 access point designed for hotel rooms, student dormitories, and multi-dwelling units. It replaces standard wall outlets, providing in-room wireless and wired connectivity in a single elegant unit. This versatile Wi-Fi 6 Access Point is designed for vertical industries such as hotels, classrooms, dormitories, clinics, remote office/home office. It provides exceptional connectivity, coverage and performance for end-users. The OmniAccess Stellar AP1301H is powered with dual radios 2.4Ghz/5Ghz band serving high density Wi-Fi clients. An integrated Bluetooth/Zigbee radio makes it ideal for broad scope of IoT end points and applications like location analytics and building automation. Wall-Plate Design: Replaces standard wall outlets with integrated Wi-Fi and Ethernet ports, eliminating the need for ceiling-mounted access points in individual rooms. In-Room Connectivity: Dedicated in-room coverage with isolated SSID per room for privacy, plus Ethernet ports for wired devices like smart TVs and VoIP phones. Hospitality Optimized: Purpose-built for hotels with captive portal integration, bandwidth management per guest, and property management system compatibility. Aesthetic Design: Clean, modern aesthetic that blends with room decor — no visible antennas or industrial appearance. ### [OmniAccess Stellar AP1331](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1331) Mid-range Wi-Fi 6 access point with enhanced performance The AP1331 delivers mid-range Wi-Fi 6 performance with 4x4 MU-MIMO for enhanced throughput and client capacity. Suitable for medium-density environments requiring more performance than entry-level models. Businesses today face digital demands that require responsiveness, seamless mobility, and a secure IoT infrastructure to support their transformation through continuous innovation. The OmniAccess Stellar AP1331 addresses these challenges by delivering a high-performance, reliable distributed Wi-Fi architecture, combined with centralized management and unified policy control. Security is reinforced at every level, starting from the network edge. 4x4 MU-MIMO: Four spatial streams on the 5 GHz band deliver higher throughput and better performance for bandwidth-intensive applications. Smart Steering: Intelligent band steering and client balancing optimize per-client performance by distributing devices across available radios. Enhanced Security: WPA3-Enterprise, Enhanced Open, and WIDS/WIPS provide comprehensive wireless security for enterprise environments. Robust Build: Enterprise-grade construction with plenum-rated enclosure and dual-band internal antennas for reliable long-term deployment. ### [OmniAccess Stellar AP1351](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1351) High-performance Wi-Fi 6 access point for demanding enterprise environments The AP1351 is the top-tier Wi-Fi 6 indoor access point, delivering maximum 802.11ax performance with 8x8 MU-MIMO, dedicated scanning radio, and the highest client density support in the Wi-Fi 6 portfolio. Next generation mobility and IoT-enabled networks require very dense, high-capacity access points. The premium high-end OmniAccess Stellar AP1351 access point is designed to provide the superior mobile experiences your users expect and need. With its 802.11ax technology, the AP1351 accommodates the demands created by IoT-enabled networks and next generation mobile devices. 8x8 MU-MIMO: Eight spatial streams on the 5 GHz band deliver the highest throughput available in Wi-Fi 6, supporting the most demanding wireless environments. Dedicated Scanning: Third radio dedicated to WIDS/WIPS security scanning and spectrum analysis without impacting client-serving radios. IoT Gateway: Integrated BLE 5.0 and Zigbee support enables IoT services directly from the access point without additional hardware deployment. High Density: Advanced airtime fairness, band steering, and OFDMA scheduling support 100+ concurrent clients per access point. ### [OmniAccess Stellar AP1360 Series](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1360) Versatile outdoor Wi-Fi 6 access point for diverse environments The AP1360 Series provides cost-effective outdoor Wi-Fi 6 coverage for courtyards, parking areas, outdoor dining, and building perimeters. Multiple models offer flexibility in antenna configuration and deployment options. The Alcatel-Lucent OmniAccess ® Stellar Outdoor AP1360 access point (AP) series with 802.11 ax technology enables faster speeds, more capacity, and efficient airtime allocation for clients on both 2.4 GHz and 5 GHz Wi-Fi bands. The AP1360 series access points address today’s challenging mobility and IoT demands and are designed for harsh outdoor environments, such as exposure to high and low temperatures, persistent moisture and precipitation, and industrial strength surge protection. Cost-Effective Outdoor: Enterprise-grade outdoor wireless at a price point suitable for broad campus-wide deployment covering secondary outdoor areas. Dual-Band Wi-Fi 6: Simultaneous 2.4 GHz and 5 GHz operation with MU-MIMO and OFDMA for reliable outdoor multi-device connectivity. Surge Protection: Built-in lightning and surge protection safeguards the access point and connected network infrastructure from electrical events. Flexible Mounting: Pole, wall, and ceiling mount options with adjustable brackets for optimal antenna orientation in any outdoor installation. ### [OmniAccess Stellar AP1431](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1431) Mid-range Wi-Fi 6E access point for medium-density deployments The AP1431 delivers balanced Wi-Fi 6E performance for medium-density enterprise environments. With enhanced MU-MIMO and higher client capacity, it serves open offices, classrooms, and healthcare facilities where consistent wireless quality is essential. The Alcatel-Lucent OmniAccess Stellar AP1431 is designed to accommodate the very dense and high-capacity needs of next generation mobility and IoT-enabled networks. The AP1431 access point leverages Wi-Fi spectrum available in the 6GHz band on the top of the existing 2,4Ghz and 5Ghz bands and provides a dependable, secure network for IoT devices. Wi-Fi 6E offers enhanced speeds, reduced latency, and broader channels to meet today’s increasing demands for connectivity. Enhanced MU-MIMO: 8x8 MU-MIMO on the 5 GHz band with 4x4 on 6 GHz delivers high capacity for environments with many simultaneous users. Medium-Density Optimized: Balanced throughput and client capacity tuned for 30-50 concurrent device environments like open offices and classrooms. BLE & IoT Ready: Integrated Bluetooth Low Energy radio supports location services and IoT applications without additional access point hardware. Smart Antenna: Beam-forming technology focuses signal energy toward connected clients, improving range and signal quality. ### [OmniAccess Stellar AP1451](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1451) High-performance Wi-Fi 6E for high-density venues and auditoriums The AP1451 is purpose-built for ultra-high-density environments where hundreds of devices demand simultaneous connectivity. Stadiums, lecture halls, and conference centers benefit from its advanced radio architecture and high client capacity. The Wi-Fi 6E premium high-end OmniAccess Stellar AP1451 is designed to accommodate the very dense and high-capacity needs of next generation mobility and IoT-enabled networks . This access point is leveraging the spectrum available for Wi-Fi in the 6GHz band. It brings connectivity further, meaning Wi-Fi 6E brings faster speed, wider channels and lower latency. Ultra-High Density: Advanced radio architecture and optimized firmware support 200+ concurrent clients per access point in lecture halls and conference venues. Dedicated Scanning Radio: Fourth radio dedicated to WIDS/WIPS security scanning and spectrum analysis without impacting client-serving performance. Maximum Throughput: Highest throughput in the Wi-Fi 6E portfolio with 160 MHz channels across all bands and maximum spatial streams. Heat Map & Analytics: Real-time RF heat mapping and per-client analytics enable continuous optimization of high-density wireless environments. ### [OmniAccess Stellar AP1501](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1501) Cost-efficient Wi-Fi 7 access point for standard enterprise environments The AP1501 brings Wi-Fi 7 (802.11be) performance at an entry-level price point. Designed for standard office environments and light-density deployments, it delivers next-generation wireless with multi-link operation and improved efficiency. The Wi-Fi 7 technology unlocks a new era of wireless connectivity, enabling organizations to support evolving digital demands, embrace IoT and cutting-edge AI powered applications, and scale with confidence through higher performance, improved efficiency, and more resilient networks. The Alcatel-Lucent OmniAccess® Stellar AP1501 delivers an accessible entry point into Wi-Fi 7, combining next-generation wireless performance with the cost efficiency enterprises expect. Built for mid-density and distributed environments, it delivers the high bandwidth, low latency, and reliability required by next-generation mobility and connected services. Wi-Fi 7 (802.11be): Next-generation wireless standard with 4096-QAM modulation, multi-link operation, and improved spectral efficiency for better performance. Tri-Band Operation: Simultaneous 2.4 GHz, 5 GHz and 6GHz operation with smart band steering for optimal client distribution and performance. Entry-Level Pricing: Cost-efficient Wi-Fi 7 brings next-generation performance to standard enterprise deployments without premium pricing. Cloud or On-Premises Management: Managed through OmniVista Cirrus cloud or on-premises OmniVista for flexible deployment options. ### [OmniAccess Stellar AP1511](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1511) Mid-range Wi-Fi 7 access point with unrivalled performance Presenting Wi-Fi 7: The next generation in Wi-Fi technology assures unparalleled quality of experience, offering robustness, exceptionally high throughput, and lower latency, perfectly suited for modern enterprise users, IoT and cutting-edge AI powered applications. The Alcatel-Lucent Omni Access Stellar AP1511, an entry-level Wi-Fi 7 access point, is designed to answer connectivity challenges with the increased number of IoT devices and cutting-edge mobility technologies. AP1511 increases performances all around on the new Wi-Fi 7 standard 802.11be with higher data throughput, improved power transmission, and reduced latency. Presenting Wi-Fi 7: The next generation in Wi-Fi technology assures unparalleled quality of experience, offering robustness, exceptionally high throughput, and lower latency, perfectly suited for modern enterprise users, IoT and cutting-edge AI powered applications. The Alcatel-Lucent Omni Access Stellar AP1511, an entry-level Wi-Fi 7 access point, is designed to answer connectivity challenges with the increased number of IoT devices and cutting-edge mobility technologies. AP1511 increases performances all around on the new Wi-Fi 7 standard 802.11be with higher data throughput, improved power transmission, and reduced latency. Tri-Band Wi-Fi 7: Simultaneous 2.4 GHz, 5 GHz, and 6 GHz operation with 320 MHz channels for maximum throughput and capacity. Multi-Link Operation: MLO enables devices to simultaneously use multiple bands, improving reliability, reducing latency, and increasing aggregate throughput. High-Density Support: Advanced MU-MIMO and OFDMA support more concurrent clients with consistent per-user performance in open offices and meeting areas. Intelligent RF Management: AI-driven radio resource management automatically optimizes channel selection, power levels, and band steering. ### [OmniAccess Stellar AP1521](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1521) Premium Wi-Fi 7 access point for the most demanding environments The AP1521 is Alcatel-Lucent's flagship Wi-Fi 7 access point, delivering maximum performance for the most demanding enterprise environments. With quad-radio architecture, ultra-high-density support, and dedicated security scanning radio, it sets the standard for enterprise wireless. The next generation in Wi-Fi technology assures unparalleled quality of experience, offering robustness, exceptionally high throughput, and lower latency, perfectly suited for modern enterprise users, IoT and cutting-edge AI powered applications. The Alcatel-Lucent OmniAccess Stellar AP1521, a mid-range Wi-Fi 7 access point, is designed to answer connectivity challenges that come with the increased number of IoT devices and cutting-edge mobility technologies. AP1521 improves performances all around on the new Wi-Fi 7 standard 802.11be: higher data throughput, improved power transmission and reduced latency. Quad-Radio Architecture: Dedicated radios for 2.4G, 5G, 6G bands plus a fourth radio for security scanning, BLE location, and IoT services — simultaneously. Maximum Throughput: Aggregate throughput exceeding 10 Gbps with 320 MHz channels, 4096-QAM, and 16 spatial streams for ultra-high-performance wireless. Ultra-High Density: Purpose-built for auditoriums, stadiums, convention centers, and trading floors where hundreds of devices compete for bandwidth. Integrated IoT Gateway: Built-in BLE and Zigbee radios enable IoT services including asset tracking, wayfinding, and environmental monitoring without additional hardware. ### [OmniAccess Stellar AP1561](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1561) Outdoor Wi-Fi 7 access point for extreme environments The AP1561 brings Wi-Fi 7 performance to outdoor deployments. IP67-rated and built to withstand extreme weather, it provides high-speed wireless connectivity for stadiums, campuses, parks, and industrial outdoor areas. The Alcatel-Lucent OmniAccess Stellar 1561 uses Wi-Fi 7, leveraging the new spectrum 6GHz band and existing 2.4GHz and 6GHz bands simultaneously. The new Wi-Fi 7 standard 802.11be helps many industries increase performance over their networks. The OmniAccess Stellar AP1561 is IP67-rated for harsh outdoor environments enabling simple and cost-effective deployments. The outdoor AP is ready for 6GHz operations, supporting Automated Frequency Coordination (AFC). In some RF domains, the 6GHz band is not permitted in outdoor locations, so the radio is software configurable to operate in 6GHz or 5GHz. Outdoor Wi-Fi 7: 802.11be wireless in an IP67-rated enclosure delivers next-generation outdoor wireless for the most demanding environments. Extreme Weather Rated: Operating from -40°C to +65°C with protection against rain, snow, dust, and UV exposure for year-round outdoor deployment. Directional Antennas: Internal directional antennas provide focused coverage patterns for stadiums, courtyards, and point-to-point backhaul scenarios. PoE Powered: 802.3bt PoE++ powered for single-cable deployment, eliminating the need for local power sources in outdoor locations. ### [OmniAccess Stellar AP1570 Series](https://www.al-enterprise.com/en/products/wlan/omniaccess-stellar-access-point-1570) High-performance outdoor Wi-Fi 7 access point series The AP1570 Series delivers enterprise-grade Wi-Fi 7 performance in ruggedized outdoor enclosures. With multiple models for different coverage requirements, it serves campus courtyards, warehouse yards, and public outdoor spaces. The Wi-Fi 7 technology assures unparalleled quality of experience, offering robustness, exceptionally high throughput, and lower latency, perfectly suited for modern enterprise users, IoT and cutting-edge AI powered applications. The OmniAccess Stellar AP1570 series is IP67-rated for harsh outdoor environments, including exposure to high and low temperatures, direct sunlight, persistent moisture and precipitation and offers industrial-grade surge protection. This series of outdoor access points is ready for 6GHz operations, supporting Automated Frequency Coordination (AFC). In some RF domains, the 6GHz band is not permitted in outdoor locations, so the radio is software configurable to operate in 6GHz or 5GHz. Ruggedized Outdoor Design: IP67-rated enclosures with extended operating temperature range for reliable outdoor deployment in all weather conditions. Multiple Antenna Options: Internal omnidirectional and external antenna connector models for flexible coverage patterns including 360° and directional deployments. Mesh Networking: Built-in mesh capability enables wireless backhaul between outdoor access points, extending coverage without running cable to every location. High-Power Radios: Enhanced transmit power for extended range coverage in large outdoor areas, reducing the number of access points required. ### [OmniAccess Stellar Asset Tracking](https://www.al-enterprise.com/en/products/wlan/asset-tracking) The Alcatel-Lucent OmniAccess® Stellar Asset Tracking solution including software subscriptions, BLE gateway, BLE autocalibration beacons and BLE tags, has entered the end-of-sale product life cycle effective May 10, 2026. OmniAccess Stellar Asset Tracking leverages the existing Stellar WLAN infrastructure and BLE beacons to provide real-time indoor location services. Track assets, monitor personnel safety, enable wayfinding, and gain spatial analytics — all without deploying separate location infrastructure. There is no replacement product. As an alternative, the BLE-capable OmniAccess Stellar Access Points already support the forwarding of location telemetry data. This enables seamless integration with third-party asset tracking solutions available in the market. ### [OmniPCX Enterprise Communication Server](https://www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server) Carrier-grade enterprise communication server for large organizations OmniPCX Enterprise is Alcatel-Lucent's flagship communication server, delivering carrier-grade telephony for large enterprises, government, and transportation. Supporting up to 100,000 users across multi-site deployments, it provides advanced voice, unified communications, and contact center capabilities with 99.999% availability. In the digital age, companies want to improve their competitiveness, while offering employees the flexibility of hybrid work. Corporate communications are critical to working better together and improving customer service. OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications. Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually. Carrier-Grade Reliability: Redundant architecture with automatic failover delivers 99.999% availability for mission-critical voice communications across global deployments. Massive Scalability: Supports up to 100,000 users across distributed multi-site architectures with centralized or distributed call processing. Unified Communications: Integrated voice, video, messaging, presence, and conferencing with native Rainbow integration for modern collaboration. Open Standards: SIP-based architecture with open APIs enables integration with Microsoft Teams, contact center solutions, and third-party applications. ### [OmniPCX Open Gateway](https://www.al-enterprise.com/en/products/integration/omnipcx-open-gateway) Open API gateway for third-party integration with OmniPCX Enterprise OmniPCX Open Gateway exposes OmniPCX Enterprise telephony capabilities through standard APIs, enabling third-party applications to control calls, access presence information, and integrate with enterprise communications programmatically. OmniPCX Open Gateway (O2G) provides a set of Application Programming Interfaces (APIs) allowing applications and business processes to integrate with OmniPCX Enterprise Communication Server and deliver added value and mission critical services tailored to the business needs. Developers access to the telephone system capabilities including call control, management, call center and analytics using industry standard REST APIs. Telephony APIs: REST and SOAP APIs for call control, directory access, voicemail management, and presence — enabling custom application integration. Event Notifications: Real-time webhook notifications for call events, presence changes, and system alerts for event-driven application architectures. CTI Integration: Computer-Telephony Integration for contact center screen pop, predictive dialing, and agent state management. Standards-Based: OASIS, SIP, and REST standards ensure interoperability with a wide ecosystem of enterprise applications and platforms. ### [OmniPCX RECORD Suite](https://www.al-enterprise.com/en/products/applications/omnipcx-record-suite) Enterprise call recording and compliance solution OmniPCX RECORD Suite provides comprehensive call recording, quality monitoring, and compliance management for enterprises. It records voice interactions across multiple channels for regulatory compliance, dispute resolution, training, and quality assurance purposes. For contact centers and enterprises in industries that require legal and regulatory compliance, it's critical to record your transactions and interactions in order to demonstrate transparency. Alcatel-Lucent OmniPCX RECORD Suite is a web-based tool that does all that and more, enabling you to record, monitor and evaluate employee-customer interactions. This is particularly important in financial services, utilities, healthcare, education, hospitality and public safety organizations. By integrating call recording and monitoring directly into your existing telephony infrastructure, the OmniPCX RECORD Suite provides a scalable, modular and affordable toolset. In addition, supervisors can review recorded calls with agents and use the integrated Quality Monitor module to assess agent performance. Multi-Channel Recording: Record calls across OmniPCX Enterprise, SIP trunks, and contact center channels with automatic and on-demand recording options. Compliance Management: PCI-DSS pause/resume, MiFID II compliance, GDPR-ready data management, and configurable retention policies for regulatory requirements. Quality Monitoring: Screen recording, agent scoring, and quality evaluation tools for contact center supervisors to improve customer service quality. Search & Playback: Advanced search with date, time, number, agent, and metadata filters with instant playback and secure export capabilities. ### [OmniSwitch 2260](https://www.al-enterprise.com/en/products/switches/omniswitch-2260) Cost-effective smart managed switch for small sites and branches The OmniSwitch 2260 provides enterprise-grade smart managed switching at an entry-level price point. Ideal for small offices, retail locations, and branch deployments where basic managed switching with PoE, VLANs, and QoS is needed without the complexity of full enterprise platforms. Business-class networks benefit from switches designed for high-speed desktop connectivity with secure wireless access, advanced network features and unified communications (IP telephony, video and converged solutions). The Alcatel-Lucent OmniSwitch 2260 enables reliable business class network performance, including security, without paying for advanced network management features. These WebSmart switches offer a lower price alternative compared to managed switches for wired connectivity, while maintaining performance, Quality of Service (QoS) and scalability, using a simplified web management interface. Smart Managed Features: VLANs, QoS, static routing, IGMP snooping, and port security — essential managed switch features in a simplified management interface. PoE Support: PoE/PoE+ ports for powering IP phones, access points, and cameras with automatic power budget management. Cloud Management: OmniVista Cirrus cloud management enables remote monitoring and configuration of distributed branch switches from anywhere. Quiet Operation: Fan-less models available for noise-sensitive environments like small offices, classrooms, and retail spaces. ### [OmniSwitch 2360](https://www.al-enterprise.com/en/products/switches/omniswitch-2360) Enhanced smart managed switch with advanced features for growing networks The OmniSwitch 2360 extends the smart managed portfolio with enhanced features including multi-gigabit ports, higher PoE budgets, and advanced security. It bridges the gap between basic managed switches and full enterprise platforms for mid-market deployments. Small and medium businesses (SMB) need their networks to be secure, scalable and easy to use, with high performance to support their wired and wireless users and devices. Stackable managed network switches deliver manageable, scalable, unified access to the network. The enterprise-grade Alcatel-Lucent OmniSwitch 2360 family delivers high-performance, availability, security and scalability. This family of cloud managed switches provides a solid foundation to support business communications, applications, users and devices. Unified network management is employed for a consistent wired and wireless experience. The stackable OmniSwitch 2360 family is embedded with the latest technology innovations and offers maximum investment protection. Multi-Gigabit Options: 2.5G and 5G port options support bandwidth-hungry Wi-Fi 6 access points without requiring a full infrastructure upgrade. Enhanced Security: 802.1X authentication, MAC-based access control, and DHCP snooping provide enterprise-grade security appropriate for mid-market networks. Higher PoE Budget: Increased per-port and total PoE budget supports more powered devices per switch, reducing the need for additional power sourcing equipment. Stackable: Virtual stacking capability simplifies management of multiple switches as a single logical unit for growing network deployments. ### [OmniSwitch 6360](https://www.al-enterprise.com/en/products/switches/omniswitch-6360) Stackable Gigabit Ethernet LAN switch for campus and branch access The OmniSwitch 6360 is a cost-effective, stackable GigE access switch offering IoT device security, smart analytics, and simplified network management. Designed for enterprise campus and branch deployments, it provides advanced Layer 2+ features, PoE support, and zero-touch provisioning in a compact form factor. Stackable switches with built-in operational efficiency, security and reliability, enables a network to support IoT environments with minimum deployment efforts and lower costs. The Alcatel-Lucent OmniSwitch 6360 family offers the latest switch technology and maximum investment protection. These Gigabit Ethernet switches deliver enhanced network security, network reliability and operational efficiency for small- and medium-sized (SMB) organizations as well as enterprise edge networks. Stackable Architecture: Stack up to 8 units with virtual chassis technology for simplified management and resilience across campus access networks. IoT Device Security: Automatic IoT device fingerprinting and policy application with macro/micro segmentation to isolate IoT traffic from corporate data. PoE Support: Up to 30W PoE+ (802.3at) per port for powering access points, IP phones, cameras, and IoT sensors without separate power infrastructure. Zero-Touch Provisioning: Automated deployment with centralized configuration through OmniVista, reducing installation time and eliminating manual switch-by-switch setup. ### [OmniSwitch 6370 Stackable Gigabit and Multi-Gigabit Ethernet Switch](https://www.al-enterprise.com/en/products/switches/omniswitch-6370) Offering robust cybersecurity, unified management, and field-proven investment protection, the OmniSwitch 6370 switch is ideal for branch offices and SMB networks. Offering robust cybersecurity, unified management, and field-proven investment protection, the OmniSwitch 6370 switch is ideal for branch offices and SMB networks. High-performance Gigabit and Multi-Gigabit Ethernet switching, bridging the gap between value access and high-performance converged access, with built-in security, reliability, and unified management for IoT-rich environments. The Alcatel-Lucent OmniSwitch 6370 family delivers secure, reliable converged access for digital enterprises. With advanced Layer 3 capabilities and 95W PoE, these switches are ideal for branch offices and SMB networks offering robust cybersecurity, unified management, and field-proven investment protection. 1: 2 1: 2 1: 2 1: 2 ### [OmniSwitch 6465](https://www.al-enterprise.com/en/products/switches/omniswitch-6465) Compact hardened switch for industrial and harsh environments The OmniSwitch 6465 is a fan-less, DIN rail-mountable hardened switch designed for extreme temperatures, vibration, and harsh industrial environments. It brings full AOS enterprise features to manufacturing floors, outdoor cabinets, transportation infrastructure, and utility substations. Industrial Ethernet switches that mount on a DIN rail and support precision timing, deliver a high-performance network for IoT devices, cameras and wireless access points, and support special timing requirements. Alcatel Lucent OmniSwitch 6465 switches are fully managed, gigabit Ethernet switches offering high security, reliability, performance and easy management. These hardened switches are designed to operate in extended temperatures, offer higher EMI/EMC tolerance and surge protection. The DIN rail switches are ideal for a range of industrial applications such as intelligent transportation, railway and substations. Fan-Less Hardened Design: No moving parts with extended temperature range (-40°C to +75°C), DIN rail mounting, and IP30-rated enclosure for harsh industrial environments. Industrial PoE: PoE/PoE+ support powers industrial sensors, cameras, and access points in environments where separate power infrastructure is impractical. Precision Timing: IEEE 1588v2 PTP support provides microsecond-accurate time synchronization for industrial automation, SCADA, and smart grid applications. Full Enterprise Features: Complete AOS feature set including SPB fabric, IoT containment, zero-touch provisioning — the same enterprise capabilities as campus switches. ### [OmniSwitch 6465T](https://www.al-enterprise.com/en/products/switches/omniswitch-6465t) Compact extended-temperature Gigabit Ethernet switch for metro Ethernet, smart buildings and transportation Compact Layer 3 Gigabit Ethernet switches for residential and business metro Ethernet access, smart cities and buildings, and transportation. The Alcatel-Lucent OmniSwitch 6465T is a family of compact, extended-temperature Gigabit Ethernet switches, ideal for residential and metro Ethernet triple-play applications. The PoE+ model (OS6465T-P12) delivers a 115 W budget to power smart building subsystems such as lighting, CCTV and HVAC. Running the field-proven Alcatel-Lucent Operating System (AOS), the switches operate reliably from −10 °C to +60 °C ambient, and without fans up to 45 °C. Extended temperature: Reliable operation from −10 °C to +60 °C ambient. Silent, fanless operation up to 45 °C; fans start only between 45 °C and 60 °C. Encrypted with MACsec: IEEE 802.1AE MACsec ensures data confidentiality and integrity for end-to-end encrypted networks. MACsec license provided at no cost. Precise time synchronization: IEEE 1588v2 PTP with peer-to-peer and end-to-end transparent clock delivers nanosecond-level timing on every port. Virtual chassis and resiliency: Up to four switches managed as one over 1G SFP ports, ITU-T G.8032 ring protection, zero-touch provisioning and USB backup/restore. ### [OmniSwitch 6560(E)](https://www.al-enterprise.com/en/products/switches/omniswitch-6560) Multi-gigabit stackable switch optimized for Wi-Fi 6 and Wi-Fi 6E environments The OmniSwitch 6560(E) delivers multi-gigabit uplinks and access ports to support bandwidth-intensive Wi-Fi 6/6E access points. With smart analytics, IoT containment, and high-density PoE, it provides the ideal aggregation and access layer for modern campus networks. Networks using energy-efficient Layer 3 stackable access switches at the edge deliver cost savings and design optimization for network expansion and growth. The Alcatel-Lucent OmniSwitch 6560 Stackable Multi-Gigabit Ethernet switch family is an industry leading campus access switch for enterprise networks. Offering a design optimized for flexibility and scalability as well as low power consumption, the OmniSwitch 6560 is an outstanding edge solution. Multi-Gigabit Ports: 2.5G and 5G access ports with 10G uplinks designed to eliminate bottlenecks for high-throughput Wi-Fi 6 and Wi-Fi 6E access points. Smart Analytics: Built-in network analytics provide real-time visibility into device behavior, traffic patterns, and application performance for proactive management. High-Density PoE: Up to 60W PoE++ (802.3bt) per port supporting next-generation access points, cameras, and digital signage with a single cable. IoT Containment: Virtual segmentation isolates IoT device types into secure containers, preventing lateral movement while maintaining full connectivity for each device class. ### [OmniSwitch 6570M](https://www.al-enterprise.com/en/products/switches/omniswitch-6570m) Compact modular multi-gigabit switch for flexible campus deployments The OmniSwitch 6570M combines modular flexibility with multi-gigabit performance in a compact 1U form factor. Offering configurable port modules, it adapts to diverse campus requirements from fiber uplinks to high-density copper, with full AOS feature parity. Enterprises and service providers will benefit from an industry-leading edge and aggregation switch optimized for flexibility, scalability and low power consumption. The OmniSwitch 6570M Metro Ethernet Switch family features versatile 12- and 28-port fixed configurations, including 10/100/1000BASE-T RJ-45 ports, 1G SFP ports, and 10G SFP+ ports for increased throughput and switch compacity. Fanned and fan-less versions are available. The OS6570M is field upgradeable. Modular Design: Configurable modules allow customization with copper, fiber, and multi-gigabit port combinations to match specific deployment requirements. Compact 1U Form Factor: Space-efficient design delivers enterprise-grade switching in constrained environments like wiring closets and retail locations. Full AOS Feature Set: Complete Alcatel-Lucent Operating System with SPB, IoT containment, zero-touch provisioning, and unified management through OmniVista. Energy Efficient: Dynamic power management with IEEE 802.3az Energy Efficient Ethernet support reduces operational costs and environmental impact. ### [OmniSwitch 6575](https://www.al-enterprise.com/en/products/switches/omniswitch-6575) High-performance industrial switch with 10G uplinks for OT convergence The OmniSwitch 6575 brings 10G performance to industrial environments, enabling IT/OT convergence with high-bandwidth uplinks for connecting industrial networks to enterprise infrastructure. Fan-less design with extended temperature range for harsh conditions. The Alcatel-Lucent OmniSwitch 6575 series delivers rugged, fanless, and fully manageable Gigabit Ethernet switching engineered specifically for harsh and mission-critical industrial environments. With 19” rack-mount options, these compact, hardened DIN rail Ethernet switches withstand extreme temperatures, high EMI/EMC conditions, and demanding outdoor installations - making them ideal for intelligent transportation, rail networks, utilities, smart cities, and industrial automation. Advanced 90W PoE, flexible power input options, and high surge protection enable seamless deployment of modern power-intensive devices such as PTZ cameras, LED lighting, and industrial controllers. To accelerate installation and reduce operational overhead, the OS6575 family provides zero-touch provisioning and network automation. Designed for real-time and precision-dependent applications, the OS6575 series supports IEEE 1588v2 PTP, G.8275.1/.2, SyncE* and MACsec-256 encryption, ensuring nanosecond-level timing accuracy and end-to-end secure communications. 10G Industrial Uplinks: SFP+ 10G uplinks bridge the gap between industrial OT networks and enterprise IT infrastructure for converged operations. IT/OT Convergence: Enterprise-grade security with IoT containment enables safe integration of industrial control systems with corporate networks. Fan-Less & Hardened: Silent, maintenance-free operation in temperature extremes with DIN rail mounting for industrial cabinet installation. Industrial Protocols: Support for industrial Ethernet protocols and PROFINET alongside standard enterprise networking features. ### [OmniSwitch 6850 And OmniSwitch 6850E](https://www.al-enterprise.com/en/products/switches/omniswitch-6850) OmniSwitch® 6850 and 6850E are End-of-Sales and Replaced by OmniSwitch® 6860. OmniSwitch® 6850 and 6850E are End-of-Sales and Replaced by OmniSwitch® 6860. The Alcatel-Lucent OmniSwitch® 6850 and OmniSwitch® 6850E switch families entered End-of-Sales product life cycles effective May 1, 2012, and April 30, 2016 respectively, due to customers adopting the next generation Stackable LAN OmniSwitch 6860 product family. ### [OmniSwitch 6855 Hardened Ethernet LAN Switch](https://www.al-enterprise.com/en/products/switches/omniswitch-6855) Detailed information on End-of-Sales Notification for the OmniSwitch 6855 Models Detailed information on End-of-Sales Notification for the OmniSwitch 6855 Models The Alcatel-Lucent OmniSwitch® 6855 Hardened Ethernet switch family has entered End-of-Sales product life cycle effective December 31, 2017, due to customers adopting the next generation OmniSwitch 6865 Hardened Ethernet Switch product family. Detailed information on End-of-Sales Notification for the OmniSwitch 6855 Models ### [OmniSwitch 6860(E/N)](https://www.al-enterprise.com/en/products/switches/omniswitch-6860) High-performance stackable switch for campus core and distribution The OmniSwitch 6860 delivers wire-rate 10G/25G performance for campus core and distribution deployments. With advanced routing, SPB fabric support, and high-availability features, it bridges the gap between access switching and data center connectivity. Ideal for networks needing a compact design, high port density, and multi-gigabit Ethernet that can support for Wi-Fi 6, Layer 3, and a flexible network architecture for network expansion. The Alcatel-Lucent OmniSwitch 6860 is a compact, high-density, advanced Gigabit and multi-Gigabit Ethernet (GigE) platform. It is designed for the most demanding of converged networks. Offering high-speed flexible uplinks, 200G stacking, industry leading 95W PoE, and high density 10G multi-gigabit ports ready for Wi-Fi 6, these Layer 3 switches are the right choice for the next generation of enterprise switching networks. 10G/25G Performance: Wire-rate 10GbE and 25GbE ports with non-blocking architecture for demanding campus backbone and distribution layer deployments. SPB Fabric: Shortest Path Bridging creates an automated, self-forming network fabric that simplifies operations and provides MPLS-like services without the complexity. High Availability: Virtual chassis stacking, redundant power supplies, and sub-second failover ensure continuous network availability for mission-critical environments. Advanced Routing: Full Layer 3 routing with OSPF, BGP, VRF, and multicast support for complex enterprise network topologies. ### [OmniSwitch 6865](https://www.al-enterprise.com/en/products/switches/omniswitch-6865) Ruggedized outdoor switch for extreme environments and critical infrastructure The OmniSwitch 6865 is designed for outdoor and extreme-environment deployments where standard networking equipment cannot survive. IP67-rated and hardened for the harshest conditions, it provides enterprise networking in roadside cabinets, outdoor utility sites, and military field deployments. Designed for industrial environments this Layer 3 industrial switch supports harsh, tough industrial conditions and temperatures, delivers reliable, flexible, redundant and secure infrastructure. The Alcatel-Lucent OmniSwitch 6865 is a high-performance hardened PoE switch that operates at extreme temperatures and is designed to be deployed in transportation and traffic control systems, power utilities, video surveillance and other outdoor installations. The OS6865 has a generous PoE budget and HPoE to power wireless access points, card readers, PTZ cameras, digital signage and sensors. IP67 Ruggedized: Fully sealed enclosure rated IP67 for deployment in outdoor environments exposed to rain, dust, extreme temperatures, and physical impact. Wide Temperature Range: Operating from -40°C to +74°C without fans or moving parts, ensuring reliable operation in desert, arctic, and tropical climates. Fiber & Copper Flexibility: Mix of SFP fiber and copper Ethernet ports with M12 connectors for flexible connectivity in outdoor and industrial settings. Mission-Critical Reliability: Hardened components and conformal coating provide years of maintenance-free operation in critical infrastructure deployments. ### [OmniSwitch 6870](https://www.al-enterprise.com/en/products/switches/omniswitch-6870) Secure, fabric-ready Multi-gigabit LAN switches for the network edge The OmniSwitch 6870 brings fabric flexibility, built-in security and AI-driven insight to the network edge in one compact 1RU switch. Organizations can easily enhance their network capabilities while maintaining high performance to meet changing business demands. By having the lowest power consumption level in the similar class, the high speed network, the high speed network switch lowers operational costs and supports sustainability, making it ideal for forward-thinking enterprises looking to optimize their network infrastructure. With high-speed uplinks up to 200G and industry-leading 95W PoE, the OmniSwitch 6870 sets a new benchmark in enterprise switching. From network edge to core, it delivers unique value through its perfect balance of efficiency, performance, and resilience, establishing a future-proof foundation for modern networks. Campus Aggregation: High-density 10G SFP+ ports aggregate traffic from multiple access switches with wire-rate forwarding and deep packet buffering. Multi-technology fabric: OmniFabric supports SPB, VxLAN-EVPN and MPLS in one AOS service framework, so you pick the fabric that fits each site. OmniVista network management manages them all. Built-in security: 256-bit MACsec on every port protects data at Layer 2. Secure Boot runs only trusted software, and Access Guardian enforces policy-based access control. Resilient Design: Redundant hot-swappable power supplies and fan modules with ISSU (In-Service Software Upgrade) for zero-downtime maintenance. ### [OmniSwitch 6900](https://www.al-enterprise.com/en/products/switches/omniswitch-6900) High-performance core switch for campus and data center networks The OmniSwitch 6900 delivers non-blocking, wire-rate performance at 10G/25G/40G/100G speeds for campus core and data center environments. With SPB-based network virtualization, advanced analytics, and carrier-grade reliability, it provides the foundation for modern enterprise networks. The Alcatel-Lucent OmniSwitch 6900 family delivers 10, 25, 40 and 100 GigE switching in a 1RU form factor, with up to 32 × 100 GigE ports. Deploy it as a top-of-rack or spine switch in the data center, or as a core and aggregation switch in the campus. Virtual Chassis (up to 6 switches) and BGP-EVPN-VXLAN keep the network resilient and ready for software-defined operations. 100G Core Performance: Up to 6.4 Tb/s non-blocking switching with 1/10/25/40/100G interfaces and latency under 650 ns, in a 1RU chassis for the campus core and data center spine/leaf. SPB Network Virtualization: Shortest Path Bridging creates automated, self-healing network fabrics with built-in multi-tenancy. Data Center Optimized: Lossless virtual output queuing and RoCEv2 support carry iSCSI, NAS and RDMA traffic with zero packet loss. A hardware VXLAN VTEP gateway links overlay and underlay. Visibility and Automation: sFlow v5, RMON, port mirroring and signature-based application recognition show what runs on the network. A full RESTful API and Python/Bash scripting automate operations. ### [OmniSwitch 6920](https://www.al-enterprise.com/en/products/switches/omniswitch-6920) AI/HPC-optimized data center switch with ultra-low latency The OmniSwitch 6920 is purpose-built for AI/ML workloads and high-performance computing environments requiring deterministic, ultra-low-latency networking. With 25G/100G density and advanced congestion management, it supports the most demanding data center applications. As data centers evolve to support High performance campus, the demand for high-density 400G switching has never been greater. The Alcatel-Lucent OmniSwitch® 6920-D32 meets this challenge head-on. This compact 1RU platform delivers Layer-2 and Layer-3 performance with ultra-low latency, offering 32 × 400G ports within an energy-efficient, high-density design. Engineered for Core LAN and Data Center environments, this high performance switch provides the scalability and throughput required for most demanding workloads. Versatile and robust, the OmniSwitch 6920-D32 can serve as a spine, super-spine, or border-leaf switch, enabling flexible fabric architectures. With support for RoCEv2 and Priority Flow Control, it ensures fully lossless transport—ideal for storage-intensive and real-time applications. The platform is officially certified for Microsoft Azure Local, ensuring seamless integration with hybrid and edge environments. Additionally, ALE’s industry-proven Shortest Path Bridging (SPB) implementation powers a resilient, scalable fabric for multi-tenancy and advanced VPN services. Ultra-Low Latency: Sub-microsecond latency with cut-through switching optimized for AI training clusters, HPC interconnects, and real-time financial trading applications. 25G/100G Density: High-density 25GbE server connections and 100GbE spine links in a compact form factor, maximizing compute connectivity per rack unit. Advanced Congestion Management: RDMA over Converged Ethernet (RoCE), Priority Flow Control, and ECN support ensure lossless fabric performance for storage and GPU interconnects. Telemetry & Automation: Streaming telemetry, REST APIs, and gNMI/gRPC interfaces enable deep integration with data center orchestration and monitoring platforms. ### [OmniSwitch 9900](https://www.al-enterprise.com/en/products/switches/omniswitch-9900) Modular chassis switch for mission-critical campus core and data center The OmniSwitch 9900 is a modular chassis platform delivering maximum scalability, redundancy, and performance for the largest enterprise campus and data center deployments. With hot-swappable line cards, redundant everything, and terabit-class throughput, it anchors mission-critical network infrastructures. Companies utilising scalable, redundant switches, including modular switch and chassis switch options, can efficiently provide their users with a reliable and high-performing network architecture. Creating network architecture with flexible switch deployment at the edge, aggregation and core layers delivers high scalability, throughput and availability. The Alcatel-Lucent OmniSwitch 9900, a high-density, multi-terabit modular switch, including options for both modular switch and chassis switch, offers linear scaling, excellent redundancy, resiliency, and high availability. The Alcatel-Lucent OmniSwitch 9900 series modular chassis platform is ideally suited for enterprise core, aggregation, and edge environments. Its resilient platform architecture provides control plane and data plane redundancy together with unparalleled scalability to meet demanding resiliency and throughput requirements for evolving enterprises of all sizes. Modular Chassis: Scalable chassis architecture with hot-swappable line cards supporting mix-and-match 10G/25G/40G/100G port configurations for maximum flexibility. Terabit Throughput: Non-blocking switching fabric with terabit-class capacity handles the most demanding traffic loads from thousands of connected devices and services. Redundant Everything: Dual supervisors, redundant power supplies and fans, hitless failover, and ISSU ensure continuous operation for 99.999% uptime requirements. Service-Rich Platform: Full L2/L3 routing, SPB fabric, EVPN/VXLAN, policy-based routing, and advanced security features in a single, unified platform. ### [OmniSwitch Milestone Plugin](https://www.al-enterprise.com/en/products/management/omniswitch-milestone-plugin) Video surveillance network integration for OmniSwitch infrastructure The OmniSwitch Milestone Plugin integrates Alcatel-Lucent network switches with Milestone XProtect video management software. It provides network-aware video surveillance with automatic camera discovery, PoE management, and network health monitoring directly within the Milestone interface. The Alcatel-Lucent OmniSwitch Milestone Plugin provides seamless integration with Milestone Systems Video Management software to enhance efficiency and security and improve availability. This service assurance solution enables remote troubleshooting for common camera issues directly from the video surveillance management system. It allows operations to remotely reset out of service cameras and apply resolutions quickly. The OmniSwitch Milestone Plugin eliminates the need for expensive on-site visits and vendor calls when camera problems arise. It lets even users with basic to no troubleshooting knowledge detect and understand issues and apply quick fixes. You focus on the crucial task of maintaining a physically secure environment, while we help handle the technical aspects of your video surveillance infrastructure. Camera Auto-Discovery: Automatically discovers IP cameras connected to OmniSwitch ports with LLDP-based identification and network topology mapping. PoE Management: Monitor and manage PoE power delivery to cameras directly from the Milestone interface, including remote power cycling for troubleshooting. Network Health: Real-time switch port status, bandwidth utilization, and network health indicators displayed alongside video surveillance feeds. Unified Management: Security operators manage both video and network infrastructure from a single Milestone XProtect console, reducing tool sprawl. ### [OmniTouch Contact Center Standard Edition](https://www.al-enterprise.com/en/products/applications/omnitouch-contact-center) On-premises contact center suite for OmniPCX Enterprise environments OmniTouch Contact Center Standard Edition provides comprehensive on-premises contact center capabilities tightly integrated with OmniPCX Enterprise. It delivers skills-based routing, IVR, reporting, and agent management for organizations requiring full on-premises control of their customer interactions. For contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center Standard Edition addresses installations of all types and sizes, from small to large capacities. Our contact center solution features automatic call distribution with Alcatel-Lucent OmniPCX Enterprise for lower TCO and ultimate reliability. Advanced supervision and agent desktop capabilities can be delivered from additional virtual machines. Skills-Based Routing: Route interactions to agents based on skills, language, priority, and availability with configurable overflow and escalation rules. Interactive Voice Response: Multi-level IVR with DTMF and speech recognition for customer self-service, call qualification, and intelligent pre-routing. Supervisor Tools: Real-time monitoring, silent listen, whisper coaching, and barge-in capabilities for contact center supervisors and team leaders. Historical Reporting: Comprehensive historical reports on agent performance, queue metrics, call volumes, and SLA compliance with scheduled delivery. ### [OmniVista 8770](https://www.al-enterprise.com/en/products/management/omnivista-8770-network-management-system) Unified communications management system for OmniPCX Enterprise OmniVista 8770 is the comprehensive management platform for Alcatel-Lucent communications infrastructure. It provides centralized management of OmniPCX Enterprise systems, user provisioning, performance monitoring, and fault management across multi-site deployments. This all-in-one solution offers network administrators a unified overview of their users and networks. It's simple to manage, configure and operate from a single easy-to-use interface - and of course, it's flexible enough to scale up or down as your network does. With easy integration into existing networks, the Alcatel-Lucent OmniVista 8770 Network Management System (NMS) features centralized management, bulk operations, voice over IP performance monitoring, and follows the FCAPS model of network management (fault, configuration, accounting, performance, security) to ensure ongoing worry-free operations. Centralized Management: Single platform manages multiple OmniPCX Enterprise nodes across geographies with consolidated monitoring, configuration, and reporting. User Provisioning: Web-based user management with bulk provisioning, template-based configuration, and self-service portal for common user operations. Performance Monitoring: Real-time monitoring of trunk utilization, call quality metrics, system health, and capacity planning dashboards. Fault Management: Automated alarm collection, correlation, and escalation with customizable notification rules and trouble ticketing integration. ### [OmniVista Cirrus Network Management as a Service](https://www.al-enterprise.com/en/products/management/omnivista-cirrus) Manage and monitor your entire network infrastructure from a Native Cloud-based advanced management system. OmniVista Cirrus provides Alcatel-Lucent Enterprise Network administrators a unique platform to manage, provision and monitor all their network infrastructure including Alcatel-Lucent OmniSwitches, OmniAccess Stellar access points and all other value-added services. OmniVista Cirrus sets a new IT experience standard with simple and powerful network management capabilities. The solution can scale and adapt to your business requirements and offers advanced network visibility and control, in order to make smarter, faster decisions. OmniVista Cirrus provides to Alcatel-Lucent Enterprise Network administrators a unique platform to manage, provision and monitor all their network infrastructure including Alcatel-Lucent OmniSwitches, OmniAccess Stellar access points and all other value-added services. OmniVista Cirrus sets a new IT experience standard with simple and powerful network management capabilities. The solution can scale and adapt to your business requirements and offers advanced network visibility and control, in order to make smart and faster decisions. Natively Cloud-based : High availability, reliability and elasticity with zero footprint. Microservices: Agile deployment of new services with no disruption Advanced security: Secured IoT onboarding & unified security policies. Insightful analytics: Comprehensive network insights for proactive service assurance. ### [OmniVista Network Advisor](https://www.al-enterprise.com/en/products/management/omnivista-network-advisor) AI-powered network assurance and proactive issue resolution OmniVista Network Advisor uses AI and machine learning to continuously monitor network health, predict issues before they impact users, and provide actionable recommendations. It transforms reactive troubleshooting into proactive network assurance. OmniVista Network Advisor is an autonomous tool that minimises network downtime and enhances Quality of Experience (QoE) through integrated Artificial Intelligence (AI) / Machine Learning (ML) capabilities. The platform can anticipate and fix network problems, sometimes even before they are noticed by end users. It expedites and simplifies network troubleshooting, improves network security, helps with configuration audit and highlights any sudden change in the network behaviors. OmniVista Network Advisor monitors the entire customer network, covering ALE network infrastructure devices as well as integrating with 3rd party devices. OmniVista Network Advisor is always monitoring the network and provides real-time valuable notifications through OmniVista Network Advisor Companion Service. The smart engine continuously captures data and provides IT teams with proposed remediation actions or advanced insights on how to optimise the network. The OmniVista Network Advisor Companion Service real-time alerts enable administrators to react faster than ever, wherever they are, even issuing counter actions from their smartphones. It adapts to the customer environment, integrating with Rainbow CPaaS and Microsoft Teams. Proactive Monitoring: ML-based baseline learning detects anomalies in traffic patterns, device behavior, and performance metrics before they become outages. Root Cause Analysis: Automated root cause analysis correlates events across network layers to identify the underlying cause of issues, not just symptoms. Actionable Recommendations: AI-generated remediation suggestions with one-click implementation for common issues, reducing mean time to resolution. Capacity Planning: Predictive analytics forecast network growth trends and recommend infrastructure upgrades before capacity constraints impact performance. ### [OmniVista Network Management Platform](https://www.al-enterprise.com/en/products/management/omnivista-network-management-platform) Unified network management for Alcatel-Lucent switches, access points, and infrastructure OmniVista Network Management Platform provides unified management for the complete Alcatel-Lucent network infrastructure including OmniSwitch, OmniAccess Stellar, and IoT devices. It delivers network-wide visibility, automated provisioning, analytics, and policy management from a single pane of glass. OmniVista is an intuitive network management platform that simplifies operations with unified LAN and WLAN management, AI-driven analytics and intelligent chatbot support. It helps IT teams proactively identify and resolve issues, streamlining workflows to reduce downtime, enhance user experiences, and optimize overall network efficiency. OmniVista network management platform tackles security challenges with advanced Zero Trust policies, micro-segmentation, and precise IoT device identification. Offering flexible deployment options—Cloud or On-Premises—it scales seamlessly while ensuring compliance, providing network teams the agility to confidently address evolving network requirements and growth. Unified Network View: Single dashboard managing OmniSwitch LAN, OmniAccess Stellar WLAN, and IoT devices with topology mapping and real-time status. Automated Provisioning: Zero-touch provisioning with template-based configuration and firmware management for rapid deployment of switches and access points. Network Analytics: AI-driven analytics with anomaly detection, capacity planning, and application visibility for proactive network operations. IoT Containment Policy: Centralized IoT device profiling and micro-segmentation policy management across the entire wired and wireless infrastructure. ### [OmniVista Network Management System](https://www.al-enterprise.com/en/products/management/omnivista-2500-network-management-system) Get cohesive management and network-wide visibility with a full set of tools for converged campus networks and data centers. Get cohesive management and network-wide visibility with a full set of tools for converged campus networks and data centers. With this comprehensive and powerful network management tool, you’ll benefit from a full set of components for infrastructure and device configuration, monitoring, backup, scheduling, security, alerts, quarantine, troubleshooting, downtime resolution, and overall management. Along with making day-to-day network operations more efficient, the Alcatel-Lucent OmniVista 2500 Network Management System (NMS) provides all the network management tools and reports you need to track and achieve your business goals. ### [OmniVista Smart Tool](https://www.al-enterprise.com/en/products/management/omnivista-smart-tool) Network administration utility for OmniSwitch configuration and troubleshooting OmniVista Smart Tool is a lightweight network administration utility for configuring, monitoring, and troubleshooting individual OmniSwitch devices. It provides a simplified interface for common administrative tasks without requiring the full OmniVista management platform. OT deployments face consistent challenges: installations performed by non-network specialists, high turnover among field and operations staff, and time-consuming troubleshooting requiring IT escalation. In device-heavy networks, where cameras, sensors, and access control systems dominate, frequent PoE issues and limited or restricted cloud connectivity further complicate operations. OST is built to operate side-by-side with any device-heavy network, especially in environments such as Physical Security (VMS), Transportation & ITS, Industrial & Manufacturing, Smart Buildings and critical infrastructure. OmniVista Smart Tool enables field technicians of all skill levels to install and troubleshoot device connectivity without relying on CLI tools, cloud dashboards, or advanced networking expertise. Quick Configuration: Simplified wizards for common switch configuration tasks including VLANs, ports, PoE settings, and access control lists. Real-Time Monitoring: Live port statistics, traffic counters, and system resource monitoring for immediate visibility into switch operations. Troubleshooting Tools: Built-in cable diagnostics, port mirroring setup, ping, traceroute, and packet capture for rapid network troubleshooting. Lightweight Deployment: No server required — runs directly on a technician's laptop with web browser for on-site switch management and commissioning. ### [OpenTouch Enterprise Cloud](https://www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud) Cloud-based unified communications as a service for enterprises OpenTouch Enterprise Cloud delivers Alcatel-Lucent unified communications as a fully managed cloud service. Organizations get enterprise-grade voice, video, collaboration, and contact center capabilities without on-premises infrastructure, with flexible per-user subscription pricing. Organizations want employees to work from everywhere, offer an excellent customer experience to digital buyers but often need additional internal resources and budget to evolve to digital age communications. Accelerate your digital transformation with digital age communications as a service. Employees benefit from Alcatel-Lucent Enterprise’s communication experience in a per user per month offer. IT can easily automate operations and adapt costs to business while benefitting from an outstanding service level. Full UCaaS: Enterprise voice, video conferencing, team messaging, presence, and contact center delivered as a managed cloud service with guaranteed SLAs. No On-Premises Infrastructure: Eliminates capital expenditure on communication servers — all infrastructure hosted and maintained by Alcatel-Lucent in secure data centers. Per-User Pricing: Flexible subscription licensing with per-user, per-month pricing that scales with organization size and feature requirements. Hybrid Cloud Option: Supports hybrid deployments connecting cloud users with existing on-premises OmniPCX Enterprise systems during migration. ### [OpenTouch Fax Center](https://www.al-enterprise.com/en/products/platforms/opentouch-fax-center) Enterprise fax server with email integration and compliance archiving OpenTouch Fax Center is an enterprise fax server that integrates fax communications with email, replacing physical fax machines. Users send and receive faxes from their email client or web interface, with automatic archiving for compliance and audit requirements. For enterprises that are adapting their workforces and realigning their business processes to newly adopted IP environments, the Alcatel-Lucent OpenTouch Fax Center is the perfect companion for faxing anywhere, anytime. Using 'boardless' FoIP technology provided by XMedius, OpenTouch Fax Center yields a significant return on investment by eliminating costly analog phone lines, hardware, maintenance and supplies. Integrating seamlessly with Voice over IP (VoIP) technology and the T.38 fax relay capabilities of OmniPCX Enterprise, it can be used alone or as a built-in OpenTouch feature, enriching unified messaging with fax in addition to email and voice messaging. Email-to-Fax: Send faxes directly from Microsoft Outlook or any email client — compose an email, attach documents, and the system delivers them as faxes. Fax-to-Email: Incoming faxes are automatically converted to PDF and delivered to users' email inboxes, eliminating shared fax machines and paper. Compliance Archiving: Automatic archiving of all sent and received faxes with search, retrieval, and retention policies for regulatory compliance. High-Volume Processing: Enterprise-grade fax engine handles thousands of pages per hour with intelligent routing, retry logic, and delivery confirmation. ### [OpenTouch Session Border Controller](https://www.al-enterprise.com/en/products/management/opentouch-session-border-controller) Enterprise session border controller for secure SIP communications The OpenTouch Session Border Controller protects enterprise communications infrastructure at the network edge. It provides SIP security, NAT traversal, protocol normalization, and quality of service for secure voice and video communications across network boundaries. Protecting your organization from malicious VoIP attacks, SIP denial of service, fraud and eavesdropping, the Alcatel-Lucent OpenTouch Session Border Controller (OpenTouch SBC) addresses the communication security needs of mid-sized and large organizations. As a highly secure software solution for perimeter defense, OpenTouch SBC acts as the demarcation point between the enterprise and SIP trunking providers. OpenTouch SBC also protects mobile workers and secures their SIP audio and video communications over the internet. SIP Security: Protection against SIP-based attacks including toll fraud, DoS, malformed packets, and unauthorized access at the network perimeter. NAT Traversal: Reliable SIP and media traversal across NAT boundaries for remote workers, branch offices, and SIP trunk connections. Protocol Normalization: SIP interworking between different vendor implementations ensures compatibility with SIP trunk providers and third-party systems. QoS & Media Management: Traffic classification, prioritization, and media anchoring ensure consistent voice and video quality across WAN links. ### [OXO Connect](https://www.al-enterprise.com/en/products/platforms/oxo-connect) All-in-one communication solution for small and medium businesses OXO Connect is an all-in-one communication platform designed for small and medium businesses. Combining PBX, unified communications, mobility, and contact center in a single compact appliance, it delivers enterprise-grade features at an SMB price point with simple deployment and management. The OXO Connect platform is a hybrid model that's ready for the cloud, and is at the heart of our feature-rich SMB offering that includes: Scalable collaboration with Rainbow cloud service A complete range of wireline and wireless phones A range of desktop applications to increase productivity Enhanced off-site mobility to keep users connected anywhere, anytime Customer welcome from simple voicemail to integrated call routing and professional greetings Single network infrastructure for voice and data services The cornerstone of ALE's SMB offering, OXO Connect (formerly known as OmniPCX Office RCE) is easy to install, use and maintain. It meets all SMB communications needs, from 5 to 300 users. All-in-One Platform: PBX, voicemail, auto-attendant, unified communications, and basic contact center in a single compact appliance — no separate servers required. SMB-Optimized: Supports 10 to 300 users with cost-effective licensing and simplified management designed for businesses without dedicated IT staff. Built-in Mobility: Integrated DECT, SIP-DECT, and mobile client support for workforce mobility without additional infrastructure investment. Rainbow Ready: Native Rainbow integration adds cloud-based collaboration, team messaging, and video conferencing to the on-premises platform. ### [PIMphony](https://www.al-enterprise.com/en/products/devices/pimphony) Unified Communications client for OXO Connect / OXO Connect Evolution. PIMphony is a desktop unified communications client that integrates telephony, presence, and instant messaging with Microsoft Outlook and enterprise directories. It provides click-to-call, visual voicemail, and call control directly from the desktop. Many SMBs are looking to unify their communications technologies in an effort to increase productivity and reduce costs. Linking the two most widely used business tools - PCs and phones - PIMphony is a full-featured, user-friendly application that makes office communications simple. Outlook Integration: Deep integration with Microsoft Outlook for click-to-dial from contacts, calendar-based presence, and automatic call journaling. Visual Call Control: Manage calls visually with drag-and-drop transfer, one-click conferencing, and graphical call history with recording playback. Presence & IM: Real-time presence status and instant messaging for quick team communication without switching between separate applications. Directory Access: Unified search across corporate LDAP directories, personal contacts, and call history for fast number lookup and dialing. ### [Rainbow App Connector](https://www.al-enterprise.com/en/products/integration/app-connector) Connect Rainbow communications with CRM and business applications Rainbow App Connector integrates Rainbow communications capabilities with popular CRM and business applications including Salesforce, Microsoft Dynamics, and ServiceNow. It enables click-to-call, screen pop, and automatic activity logging directly within business workflows. Provide employees and customers with efficient ways of collaborating by integrating communications into existing business apps and IT service management tools. Employees who rely heavily on these types of applications to contact colleagues and customers can easily leverage Alcatel-Lucent Rainbow to enhance productivity. With click-to-call capabilities, it has never been easier to seamlessly launch outbound calls through ALE phones and softphones. CRM Integration: Native connectors for Salesforce, Microsoft Dynamics 365, and other leading CRM platforms with click-to-call and automatic contact lookup. Screen Pop: Incoming calls automatically display caller information and history from CRM records, enabling personalized customer interactions. Activity Logging: Call details, duration, and notes are automatically logged as activities in the CRM, eliminating manual data entry. Customizable Workflows: Configurable triggers and actions enable custom integrations with any web-based application through webhooks and REST APIs. ### [Rainbow Developers](https://www.al-enterprise.com/en/products/integration/developers) Developer platform for embedding communication capabilities into applications Rainbow Developers provides the tools, APIs, SDKs, and documentation for embedding real-time communication capabilities into custom applications and business processes. Build voice, video, messaging, and presence features into any web, mobile, or server-side application. Alcatel-Lucent Rainbow is a CPaaS (Communications Platform as a Service) platform that offers developers unlimited customization capabilities through numerous APIs. Rainbow cloud services can be integrated into a website or mobile application, providing direct contact with your end customers. One example is a customer portal created to reach sales or support teams directly from within your website. REST APIs: Comprehensive REST APIs for voice, video, messaging, presence, file sharing, and user management with OAuth 2.0 authentication. Client SDKs: Native SDKs for Web (JavaScript), iOS (Swift), Android (Kotlin), and Node.js for rapid integration into any application platform. Webhooks & Bots: Event-driven webhooks and bot framework for building automated workflows, chatbots, and system integrations. Sandbox Environment: Free developer sandbox with test accounts for prototyping and development before production deployment. ### [Rainbow™ - Cloud Communication platform](https://www.al-enterprise.com/en/products/platforms/rainbow) Achieve your digital transformation and enhance employees’ productivity with a secure “à-la-carte” cloud communication platform Rainbow is Alcatel-Lucent's cloud communication and collaboration platform. It connects people through messaging, voice, and video while also linking business processes and IoT devices through open APIs. Rainbow works as a standalone platform or as a cloud overlay enhancing existing Alcatel-Lucent on-premises systems. A secure, cloud communication and collaboration platform Today’s businesses operate in a fast-changing world. To stay competitive, companies need to modernize operations, reduce costs and deliver better digital services for customers and employees. Moving to the cloud is a key step in this journey. It gives businesses the flexibility to grow, innovate and work smarter. Your Cloud, Your Way There is no single path to the cloud. Every organization has different needs, challenges and goals. While one-size-fits-all approaches often lead to underused tools and unnecessary recurring costs, Alcatel-Lucent Enterprise offers flexible, "à-la-carte" cloud communication services, from one platform. Rainbow™ by Alcatel-Lucent Enterprise, our secure enterprise-grade cloud communication and collaboration platform, helps organizations start or refine their digital transformation, keep employees connected, motivated and engaged and deliver a best-in-class customer experience. Sovereign: Your data stays under the law you choose. 15 data centres worldwide, or your own private cloud. Certified where it counts: ISO 27001, GDPR, HIPAA, FERPA, HDS, ANSSI, C5. AI included: Your AI is already in the platform. Transcription, summaries, real-time translation, AI reception agent. Included in the licence. Your content never trains a third-party model. Zero silos: Your calls, meetings and customers in one place. Enterprise telephony and collaboration in one app. One number on desktop, mobile and DECT. Teams connector, APIs and IoT included. Your pace: Your deployment model. Your pace. Public cloud, your existing PBX, or your own private cloud. 5 to 100,000 users. New site live in 30 minutes. ### [Remote Visual Assistance](https://www.al-enterprise.com/en/products/platforms/remote-visual-assistance) AR-powered remote expert support for field technicians and customers Remote Visual Assistance enables experts to see what field technicians or customers see through their smartphone camera and provide real-time visual guidance with AR annotations. It reduces on-site visits, accelerates issue resolution, and improves first-time fix rates. Remote Visual Assistance by Alcatel-Lucent Enterprise empowers field service employees to deliver operational excellence and improve customer satisfaction. An easy-to-use, secure, and ultra-mobile solution, Remote Visual Assistance strengthens the collaboration between teams by enabling the remote expert to see what field workers are seeing in real time. AR Annotations: Experts draw arrows, circles, and text annotations that appear anchored in the real-world view on the remote user's screen for precise guidance. No App Required: WebRTC-based — remote users join via a simple link in their browser, no app installation needed on the customer or technician side. Session Recording: Record visual assistance sessions for training, compliance documentation, and knowledge base creation. Rainbow Integration: Integrated with Rainbow platform for seamless escalation from chat or voice call to visual assistance when needed. ### [SIP-DECT Base Stations](https://www.al-enterprise.com/en/products/platforms/sip-dect-infrastructure) Standards-based DECT infrastructure for enterprise wireless voice Alcatel-Lucent SIP-DECT base stations provide wireless voice infrastructure using open SIP standards. Compatible with any SIP-based communication platform, they deliver enterprise DECT mobility without proprietary dependencies — supporting seamless roaming across large campus deployments. The 8328/8368 SIP-DECT solutions enable customers to combine a SIP-DECT offering with the unlimited power of the cloud. Fully supported by Rainbow TM by Alcatel-Lucent Enterprise, management and administration can be carried out with ease and efficiency, anytime and anywhere. The 8328 SIP-DECT Single/Dual Base Station is a wireless base station that provides on-site mobile communications to small branch offices and stores in shopping malls. The 8328 SIP-DECT solution is fully supported by Rainbow HUB, can also be used with ALE's communications servers, OXO Connect, OXO Connect Evolution and OmniPCX Enterprise Purple. The 8368 SIP-DECT Multi-Cell Base Station is a wireless solution that provides on-site mobile communications for enterprise businesses of all sizes, fully supported by Rainbow HUB Communications as a Service (UCaaS) solution. Open SIP Standard: SIP-based DECT infrastructure compatible with Rainbow Hub, OmniPCX Enterprise, and third-party SIP platforms. Seamless Roaming: Multi-cell architecture with automatic handover enables uninterrupted calls while roaming across large campus environments. High Density: Each base station supports multiple simultaneous calls with configurable capacity to match deployment requirements. PoE Powered: IEEE 802.3af PoE support for single-cable deployment, simplifying installation across ceiling-mounted locations. ### [SIP-DECT Handsets](https://www.al-enterprise.com/en/products/devices/sip-dect-handsets) Standards-based DECT handsets with open SIP connectivity SIP-DECT handsets combine the mobility of DECT wireless with the flexibility of open SIP standards. Compatible with any SIP-based communication platform, they provide wireless voice mobility without proprietary infrastructure dependencies. A mobile workforce operates across every corner of your site, ensuring continuity of service and operational efficiency. SIP-DECT phones deliver consistent wireless coverage and smooth roaming across sites. Remaining consistently reachable and ensuring smooth communication across the wider organization is essential, even while on the move. ALE addresses these needs with a robust SIP-DECT Handsets portfolio designed for responsiveness and reliability. Seamlessly integrated with ALE’s SIP-DECT infrastructure and fully supported by ALE’s cloud communications platform, this range delivers consistent performance and wide coverage, including in harsh and industrial environments. Open SIP Standard: SIP-based DECT connectivity works with Rainbow Hub, OmniPCX Enterprise, and third-party SIP platforms for maximum deployment flexibility. HD Voice: Wideband audio (G.722) for crystal-clear voice quality over DECT wireless, matching the audio quality of wired desk phones. Bluetooth Audio: Bluetooth support for wireless headsets enables hands-free operation for workers who need mobility with both hands available. Central Management: Fleet-wide management through SIP-DECT management system for firmware updates, configuration, and monitoring across all handsets. ### [Smart DeskPhones](https://www.al-enterprise.com/en/products/devices/smart-deskphones) Next-generation desk phones with HD video and touchscreen interface Alcatel-Lucent Smart DeskPhones represent the future of desktop communications, combining HD video calling, touchscreen interfaces, and smart device features in an innovative desk phone form factor. They deliver immersive collaboration experiences rivaling dedicated video conferencing equipment. These sleek and intuitive business phones bring the DeskPhone experience to life with rich contextual menus and industry-specific applications. Designed for professionals in office environments and for hotel guests in their rooms, our Smart DeskPhones boast vivid 7-inch touchscreens, easy-to-use navigation, plus the highest quality wideband audio and video - for conversations you'll remember. HD Video Calling: Built-in HD camera and display enable face-to-face video conversations directly from the desk phone without a separate video conferencing device. Touchscreen Interface: Large, intuitive touchscreen with smartphone-like interaction for contacts, call history, settings, and application access. Smart Device Features: Android-based platform enables applications, web browsing, and integration with enterprise systems beyond traditional telephony. Premium Audio: Full-duplex speakerphone with advanced DSP, acoustic echo cancellation, and noise suppression for professional audio quality. ### [Soft Panel Manager](https://www.al-enterprise.com/en/products/applications/soft-panel-manager) Alarm management and notification panel for building and campus safety Soft Panel Manager is a centralized alarm management and notification application for building safety and campus security. It receives alarms from multiple sources, manages escalation workflows, and coordinates emergency notification across communication channels. As a decision-maker, you need access to timely, accurate data collected from multiple sources, including contact center organizations, customer relationship management (CRM) tools , enterprise resource planning (ERP) solutions, and network/warehouse management systems. Collecting, centralizing and displaying data from across your organization, the Alcatel-Lucent Soft Panel Manager (SPM) provides a holistic view of what's going on at any given time. Through integration with third party and industry-specific solutions, it displays a detailed summary of your current and historical data on wallboards, mobile devices, computer or television screens . Alarm Aggregation: Collects alarms from fire panels, intrusion systems, building management, and personnel safety devices into a unified console. Escalation Workflows: Configurable escalation rules automatically notify the right personnel through voice calls, SMS, email, and paging if initial responders don't acknowledge. Mass Notification: Broadcast emergency announcements across desk phones, PA systems, and mobile devices for building-wide or zone-specific alerts. Audit Trail: Complete timestamped logging of all alarms, acknowledgments, and actions taken for compliance reporting and incident review. ### [Unified Management Center](https://www.al-enterprise.com/en/products/management/unified-management-center) The Alcatel-Lucent Unified Management Center has entered the End-of-Life (EoL) phase, effective December 31, 2026. PBX and voice management will soon be delivered natively within OmniVista Terra and OmniVista Cirrus. Flexible deployment options with the same capabilities available on-premises with OmniVista Terra or cloud-hosted with OmniVista Cirrus. PBX and voice management will soon be delivered natively within OmniVista Terra and OmniVista Cirrus. Flexible deployment options with the same capabilities available on-premises with OmniVista Terra or cloud-hosted with OmniVista Cirrus. ### [Visual Automated Attendant](https://www.al-enterprise.com/en/products/applications/visual-automated-attendant) Intelligent automated call handling and routing for enterprises The Visual Automated Attendant provides intelligent call routing, auto-attendant, and IVR services for enterprises. With visual flow design, multi-language support, and integration with corporate directories, it ensures every caller reaches the right person or department efficiently. In business, a telephone call is often the first point of contact. With the Visual Automated Attendant application, you can offer your callers an exceptional service experience by greeting them courteously and routing them directly to employees, departments or voicemail. The graphical programming interface is intuitive, with easily customizable voice prompts and routing rules that instantly adapt to new business needs, offering endless possibilities. Transform your incoming phone calls into a sustainable and recurring business relationships. Visual Flow Design: Drag-and-drop call flow designer enables business users to create and modify call routing rules without IT or programming expertise. Multi-Language IVR: Automated greetings and menus in multiple languages with text-to-speech and professional voice recording support. Directory Integration: Callers can search by name or department with dial-by-name functionality connected to corporate LDAP directories. Time-Based Routing: Automatic routing changes based on business hours, holidays, and special schedules with overflow and failover rules. ### [Visual Notification Assistant](https://www.al-enterprise.com/en/products/applications/visual-notification-assistant) Automated notification and message broadcast for enterprise communications Visual Notification Assistant automates the delivery of notifications, reminders, and messages to groups of users across multiple communication channels. From appointment reminders to shift notifications, it streamlines routine communication workflows. This single platform solution can be integrated with your Alcatel-Lucent OmniPCX ® Enterprise Communication Server, and offers notification services such as Rainbow™ by Alcatel-Lucent Enterprise instant messaging and conference capabilities that can notify and gather people, saving time and providing a coordinated response, alert/audio broadcast using multicast for NOE DeskPhones and “s” Series Premium DeskPhones, and one-way conferencing up to 120 users per group, for other phones (such as TDM, Analog, and DECT...). Multi-Channel Delivery: Send notifications via voice call, SMS, email, desk phone display, and Rainbow messaging — choose the best channel for each scenario. Visual Campaign Designer: Drag-and-drop designer for creating notification campaigns with templates, schedules, recipient groups, and delivery rules. Confirmation Tracking: Track delivery status and recipient confirmation with automatic retry and escalation for unacknowledged critical notifications. API Integration: REST API enables external systems like scheduling software, HR systems, and ERP to trigger automated notifications programmatically. ### [VoIP Softphone for Business](https://www.al-enterprise.com/en/products/applications/ip-desktop-softphone) Professional VoIP softphone application for enterprise communications The VoIP Softphone for Business delivers full enterprise telephony capabilities through a software application on PC, Mac, or mobile devices. It provides seamless integration with OmniPCX Enterprise for remote and mobile workers. For remote or mobile employees who are not always in a physical office but need the functionality of a phone connected to a corporate network, a VoIP softphone application is the perfect solution. The Alcatel-Lucent IP Desktop Softphone for business is a software application with an interface just like an office desk phone. The VoIP softphone application can be installed on a computer (PC or Mac), tablet or Android smartphone. Just connect to the internet via a corporate virtual private network (VPN) connection and you'll be able to make and receive phone calls as if you're part of the corporate telephony network. Enterprise Telephony: Full PBX feature set including transfer, conferencing, call forwarding, voicemail, and BLF in a software interface. Video Calling: Point-to-point video calls with HD quality for face-to-face communication from any location with internet connectivity. Directory Integration: Access corporate LDAP directories and personal contacts with search, favorites, and recent calls for fast dialing. Encryption: SRTP voice encryption and TLS signaling protection ensure secure communications over public and private networks. ### [WLAN Handsets](https://www.al-enterprise.com/en/products/devices/wlan-handsets) Wi-Fi voice handsets leveraging existing wireless LAN infrastructure Alcatel-Lucent WLAN handsets provide wireless voice mobility over existing Wi-Fi infrastructure, eliminating the need for separate DECT base stations. Ideal for organizations that have already deployed OmniAccess Stellar Wi-Fi and want to add wireless voice without additional infrastructure. For a premium mobile voice solution on your company's premises, simply take your existing WLAN network - and add handsets. Alcatel-Lucent 8158s/8168s Wireless LAN Handsets provide a convenient and practical solution for on-site mobile communications in any business environment. Featuring excellent voice quality, a durable design and advanced features. Wi-Fi Voice: Enterprise voice over Wi-Fi using existing OmniAccess Stellar infrastructure — no additional DECT base stations required. Seamless Roaming: 802.11r fast roaming ensures uninterrupted calls while moving between access points across campus and building environments. Ruggedized Design: Built for healthcare, manufacturing, and warehouse environments with dust/water resistance and drop-proof construction. Push-to-Talk: Walkie-talkie-style push-to-talk functionality for team communications in hospitality, retail, and logistics environments. ## Solutions ### [Autonomous Network](https://www.al-enterprise.com/en/solutions/autonomous-network) Self-configuring, self-healing networks that reduce operational complexity Alcatel-Lucent autonomous networking solutions leverage AI, automation, and intelligent fabric technologies to create networks that configure, monitor, and repair themselves with minimal human intervention. From zero-touch provisioning to predictive analytics and automated remediation, autonomous networking reduces operational burden while improving reliability and performance. IT infrastructure has evolved over the last 20 years to where it is now fully automated. However, networks need to catch up. It takes minutes to deploy a new application, yet it can take days or weeks to manually configure the enterprise network, element-by-element. With an Autonomous Network, IT leaders can now shift their focus to business, rather than building and running their infrastructure. Network automation simplifies the deployment of the network by automatically and securely connecting people, processes, applications, and objects. Auto-Fabric: SPB-based fabric automatically discovers topology, assigns addresses, and creates optimal forwarding paths — no manual VLAN configuration required. Zero-Touch Provisioning: New switches and access points automatically download configuration and firmware upon connection, eliminating truck rolls. Predictive Analytics: AI/ML engines analyze network behavior patterns to predict and prevent issues before they impact users or applications. Self-Healing: Automated failover, dynamic rerouting, and sub-second recovery ensure continuous network availability without manual intervention. ### [Business Continuity](https://www.al-enterprise.com/en/solutions/business-continuity) Achieve operational continuity while building toward your future with proven, efficient, and secure solutions Business disruptions — from natural disasters to pandemics — demand organizations maintain operations, protect employees, and serve customers without interruption. Alcatel-Lucent business continuity solutions provide resilient communications, secure remote access, and rapid deployment capabilities that keep your business running through any crisis. The way people live, work, and socialize is changing. Today, many organisations are adopting remote and hybrid work strategies, providing flexibility for employees, and changing the way enterprises operate and conduct business. Companies are assessing processes and technologies to ensure business continuity as they work to deliver efficient operational continuity into the future. Through years of successfully assisting organisations in each stage of their digital transformation, ALE has garnered wealth of expertise. We have combined our extensive networking and communications portfolios with our on premises and cloud solutions and services. Our solutions are available as standard, off-the-shelf solutions as well they can be tailored to meet your business needs empowering you with the technology and know-how to guarantee business continuity. We are here to help ensure the remote working solution you put in place today will serve as future foundation for your company. Remote Work Enablement: Rapidly deploy secure communications for remote workers with Rainbow cloud collaboration, IP Desktop Softphone, and OmniAccess Stellar remote access points. Crisis Communications: Visual Notification Assistant and Dispatch Console provide mass notification, emergency coordination, and multi-channel crisis communication capabilities. Network Resilience: Redundant network architecture with Shortest Path Bridging, automatic failover, and self-healing fabric ensures network availability during infrastructure disruption. Education Continuity: Enable remote and hybrid learning with Rainbow Classroom, secure VPN access for students and staff, and virtual classroom solutions that maintain education quality. ### [Business Innovation](https://www.al-enterprise.com/en/solutions/business-innovation) Increase productivity and revenues by leveraging new technologies to automate business processes Technology innovations including IoT, location services, and collaboration platforms are at the forefront of business process automation. OmniAccess Stellar Location Services generates revenues, increases safety, and reduces operational and asset-related costs with real-time and historical location data in indoor facilities — enabling workflow optimization, reduced search time, asset loss prevention, and contact tracing. Integration with Rainbow enables automation of repetitive tasks through triggers, rules, and actions, while cloud-based management-as-a-service reduces IT burden and provides a financial alternative to traditional CAPEX models. New business processes are optimized when they leverage user, application, and IoT metrics in real-time. Digital Age Networking helps businesses optimize processes and services. This is the key to innovation, enhanced productivity, and new revenue generating services. Technology innovations including IoT, location services, and collaboration platforms are at the forefront of business process and services automation. Alcatel-Lucent Enterprise is leading the way by integrating these components to help enterprises reap the benefits of their technology investments. Location Services & Asset Tracking: OmniAccess Stellar Asset Tracking provides real-time and historical location data of users or objects in indoor facilities — enabling hotspot identification, contact tracing, and reduced equipment search time. Workflow Automation: Integrate geolocation data with Rainbow collaboration tools to automate simple or repetitive tasks — developing digital business processes triggered by rules and actions. Cloud-Based Management: Management-as-a-service reduces IT burden with operational cost savings. Cloud-based digital strategy allows operators to be more agile, bring new services online quickly, and create new revenue streams. Streamlined Portfolio: Single OS across edge-to-core infrastructure with unified LAN, WLAN, and branch security management — flexible deployment across office, outdoor, and industrial environments with on-premises or cloud management. ### [Cloud Communications](https://www.al-enterprise.com/en/solutions/cloud-communications) Transform your enterprise communications with secure, sovereign cloud solutions Alcatel-Lucent cloud communications solutions deliver enterprise-grade voice, video, messaging, and contact center capabilities from the cloud — with full GDPR compliance, ISO 27001 certification, and data sovereignty guarantees. Whether you choose public cloud with Rainbow, private cloud with Rainbow Edge, or hybrid configurations, Alcatel-Lucent provides the flexibility to migrate at your own pace while maintaining the security and reliability your organization requires. Companies must think ahead and future-proof their business through digital transformation by protecting communications with a strong cloud infrastructure. Thanks to an end-to-end portfolio, Alcatel-Lucent Enterprise offers public and private cloud-based communications solutions to meet the needs of your company, now and into the future. We offer solutions for any environment, whether fully cloud-based or hybrid and can help build your communication ecosystem to shift to a secure cloud, based on your starting point – CPE or cloud-based. Rainbow Cloud Platform: Enterprise UCaaS with team collaboration, HD video conferencing, instant messaging, file sharing, and presence — all delivered from secure European data centers. Cloud Contact Center: ALE Connect CCaaS provides omnichannel customer engagement across voice, email, chat, social media, and messaging with cloud-native scalability. Private Cloud Option: Rainbow Edge enables private cloud deployment with local data center hosting, giving organizations full control over data residency and compliance requirements. Migration Services: Phased migration paths from on-premises OmniPCX Enterprise to cloud Rainbow — protecting existing investments while progressively adopting cloud benefits. ### [Collaboration Solutions](https://www.al-enterprise.com/en/solutions/collaboration-solutions) The right borderless collaboration solutions help companies unfold their teams' full potential anytime, anywhere Borderless collaboration solutions enable companies to leverage communications from network to cloud. When systems communicate clearly, users do too. Alcatel-Lucent offers end-to-end collaboration solutions with flexibility in deployment models, on-premises, hybrid, or cloud, bringing together voice, video, messaging, file sharing, and conferencing into a seamless experience. Rainbow delivers enterprise-grade collaboration with integrations into Microsoft Teams, Salesforce, and hundreds of business applications, while maintaining European data sovereignty and GDPR compliance. Offer your teams the borderless collaboration they need to maintain and grow your business with collaboration solutions from the network to the cloud. When all your systems are communicating clearly with each other, your users are too. Alcatel-Lucent Enterprise solutions deliver powerful and secured communications capabilities to support your business, all furnished by qualified partners and with flexible business models. Remote Communication: Route office numbers to home or mobile devices, maintain customer and supplier interactions, single-click call transfers, high-quality video meetings with AI notes and transcription, screen and file sharing, all with strict data confidentiality. Business Telephony Integration: Always-on collaboration features with full phone capacities. Office phones function as assistants with stable audio quality and elegant designs that complement modern workspaces. Rainbow Classroom & Alert: Industry-specific solutions: Rainbow Classroom provides a virtual classroom experience integrated into Learning Management Systems. Rainbow Alert delivers instant emergency notifications with receipt acknowledgment for healthcare and critical environments. Rainbow Room & Workflow: Rainbow Room brings a business meeting experience to Smart TVs. Rainbow Workflow connects devices and converts data to action. SaaS Connectors integrate seamlessly into existing infrastructure. Data Sovereignty & Security: Cybersecurity as a key priority, built with strict compliance standards. Rainbow Edge offers an on-premises private cloud option with flexible regional and country data center selection for full data sovereignty. Microsoft Teams Integration: Integrate your existing applications and telephony systems with Microsoft Teams for a seamless experience, combining the best of Alcatel-Lucent's enterprise telephony with Microsoft's collaboration platform. ### [CPaaS](https://www.al-enterprise.com/en/solutions/communications-platform-as-a-service-cpaas) Embed real-time communications into business applications and processes with Communications Platform as a Service Rainbow CPaaS (Communications Platform as a Service) enables organizations to embed real-time communications, voice, video, messaging, and presence, directly into business applications through APIs and SDKs. From automated notifications and IoT workflow integration to AI-powered chatbots and vertical solutions, CPaaS transforms how businesses interact with customers, employees, and connected devices. Teamwork, communication, and collaboration are important in a modern work environment. Communications Platform as a Service (CPaaS) is a cloud technology that allows you to integrate real-time communications into your existing business applications without complex engineering, whatever your business or size. Our CPaaS solution offers an interoperable eco-system across channels to make your employees more productive and your customers feel nurtured. It bridges communications between humans, objects and processes enabling faster, easier, and more secure digital engagement for your business. APIs & SDKs: REST APIs, JavaScript, iOS, and Android SDKs enable developers to embed Rainbow communications into any application, from CRM to ERP to custom vertical solutions. IoT Workflow Integration: Connect IoT sensors and devices to business workflows with automated notifications, escalation chains, and real-time data visualization through Rainbow channels. AI Chatbots & Automation: Build intelligent chatbots and virtual assistants that handle routine inquiries, route complex requests, and provide 24/7 customer engagement across digital channels. Vertical Solutions: Pre-built CPaaS solutions for education (Rainbow Classroom), healthcare (patient engagement), hospitality (guest services), and government (citizen services). ### [Digital Age Communications](https://www.al-enterprise.com/en/solutions/digital-age-communications) Our innovative communications portfolio allows organizations of all sizes to choose the best options for their business. Alcatel-Lucent Enterprise Digital Age Communications enables organizations to address rapid workplace changes through cloud-based solutions. More than 3 million users per day experience the power of Alcatel-Lucent communications — from unified voice and video to omnichannel contact center and embedded CPaaS. Whether supporting remote work, collaboration from anywhere, or accelerating digital transformation, Alcatel-Lucent delivers a complete portfolio with flexible deployment across public cloud, private cloud, and on-premises — all GDPR-compliant and ISO 27001 certified. Ensure your business addresses the rapidly changing landscape that resulted from employees moving to remote work. This need to communicate and collaborate from anywhere and everywhere accelerated enterprise digital transformation. Alcatel-Lucent Enterprise Digital Age Communications (DAC) provides a comprehensive set of cloud-based communications and collaboration solutions and services to address this transformation. DAC provides organisations a tangible competitive advantage to help them exceed employee expectations and re-invent customer engagement in a mobile world by supporting conferencing services, the Internet of Things (IoT), artificial intelligence (AI), cloud services, and enhanced customer experience. Digital Workplace: Address new working methods with cloud-based collaboration tools that empower employees to work productively from anywhere, on any device. Connect Everything: Integrate people, applications, and objects through a unified communications platform that breaks down silos and enables seamless workflows. Any Cloud: Choose public cloud, private cloud or on-premises deployment — with easy migration paths between models and no vendor lock-in. ### [Digital Age Networking](https://www.al-enterprise.com/en/solutions/digital-age-networking) Elevate your organization with a network foundation that delivers the services needed to grow your business. Digital age technologies take organizations into the new digital era with a network foundation built on three pillars: an autonomous network that automatically and securely connects people, processes, applications, and objects; IoT integration with secure onboarding using segmentation to minimize compromise risk; and business innovation through workflow automation enabling new digital business processes and revenue streams. With a single hardened OS from edge to core, AI-driven analytics, and a streamlined portfolio deployable across office, outdoor, and industrial environments, Alcatel-Lucent networks are designed for the demands of modern enterprise environments. Digital age technologies that improve efficiency are being adopted by businesses at an increasing rate. To stay competitive, enterprises need to integrate the latest mobility, data analytics, cloud, and Internet of Things (IoT) digital innovations into their operations, processes, and computing systems. This trend, known as digital transformation, enables organizations to evolve to an infrastructure that supports connectivity for digital applications, IoT and user devices, while supporting workflow optimization and differentiated products and services, resulting in improved customer and employee satisfaction. Networks are more mission critical than ever before. With the need for the network to do more, it is essential to automate as many processes as possible to reduce workloads, increase efficiency and decrease potential human errors. Autonomous Network: Automatically and securely connects people, processes, applications, and objects with a self-forming SPB fabric and zero-touch provisioning. Secure IoT Integration: Automatic device discovery from a 29M+ device database with virtual segmentation, continuous behavior monitoring, and automated containment. Business Innovation: Workflow automation simplifies the creation and roll-out of new automated digital business processes to enhance productivity and enable new revenue streams. ### [Digital Dividends](https://www.al-enterprise.com/en/solutions/digital-dividends) Technology investment in communications and networking that creates tangible business outcomes Organizations face budget constraints, cyberthreats, and sustainability concerns. Strategic technology investments in communications and secure network infrastructure can help address these challenges through improved operational excellence, customer experience, and employee experience — delivering measurable business results and a strong return on investment. Making the right technology investment is top of mind as business leaders tackle today’s budget constraints, cyberthreats, sustainability concerns, energy issues, customer loyalty, and employee retention challenges, among others. Leveraging communications solutions on top of a secure, reliable and efficient network infrastructure can help enterprises address these challenges. A digital transformation can reap digital dividends with improved operational excellence, customer experience and employee experience , to ultimately deliver tangible business outcomes. Operational Excellence: IT simplification and automation that cut costs through workflow automation, AI, and cloud optimization — including cybersecurity strategies and budget predictability via as-a-Service models. Customer Experience: Resource optimization balancing self-service and agent support, quick response and first-call resolution, and multi-generational engagement preference management. Employee Experience: State-of-the-art digital workplace with cloud collaboration tools, empowered workforce with appropriate apps and anywhere access across hybrid work environments. Sustainability: Energy consumption reduction through efficient infrastructure, sustainable product design, and cloud-first deployment models that minimize environmental impact. ### [Distributed Wi-Fi Architecture](https://www.al-enterprise.com/en/solutions/distributed-wi-fi-control-architecture) Distributed intelligence Wi-Fi architecture providing highly available, scalable, and easy to manage wireless networks The distributed Wi-Fi control architecture employs smart access points managed as a unified system or cluster, handling control and forwarding in a distributed, coordinated manner without requiring a centralized controller. The architecture virtualizes the controller function across access points with coordinated intelligence — delivering enterprise-grade WPA3 security, lower total cost of ownership, and superior scalability independent of deployment size. Smart, advanced access points (APs) are managed as a single system or cluster and handle the control and forwarding planes in a distributed and coordinated manner in a controller-less architecture. It is possible to virtualise the controller, and deploy and run it in a distributed way in the APs with coordinated intelligence. A unified management and distributed control solution eliminates the need for a centralised controller in wireless deployment architectures, offering many potential benefits to organisations and their IT departments. Enterprise-Grade Security: WPA3 security standard with advanced algorithms and 192-bit encryption suites, plus Enhanced Open standard support for public spaces using Opportunistic Wireless Encryption. Unified Management: OmniVista provides secure plug-and-play deployment, integrated policy authentication, built-in Deep Packet Inspection, and real-time application monitoring for large-scale environments. Cost & Performance: Lower CAPEX by eliminating central controllers and licensing costs; lower OPEX through reduced equipment and IT management overhead; increased resiliency through distributed control. Scalable Architecture: Eliminates traffic bottlenecks and latency with superior scalability independent of deployment size — three deployment modes available via a single software version. ### [Customer Service Applications](https://www.al-enterprise.com/en/solutions/e-services) Applications for customer welcome, contact center and communications for successful customer interactions Alcatel-Lucent's customer service solutions enable organizations to streamline interactions through automated welcome services, contact center capabilities, and real-time collaboration tools. These applications support multi-channel engagement across phones, softphones, websites, and social networks while accommodating remote and hybrid work environments — delivering the flexibility service teams need to manage customer interactions from anywhere. As digital transformation accelerates, a new wave of digital customer service solutions is emerging, transforming customer relationships into customer satisfaction. These new solutions enable companies to turn every customer interaction into a business opportunity. With ALE’s customer service applications, companies can streamline their customer interactions. Automated welcome, contact center, and real-time collaboration applications ensure fast, accurate responses across all media channels, improving flexibility and engagement. This approach enables companies to respond effectively to customer needs, creating seamless multi-channel experiences that strengthen relationships and increase satisfaction. Automated Customer Welcome: Visual Automated Attendant is a centralized application that routes calls through interactive menus without the intervention of a receptionist, reducing wait times and improving first-contact resolution. Omnichannel Contact Center: Manage web chat, social networks, email, and telephone interactions from a single platform with ALE Connect — delivering consistent customer experiences across every channel. Remote & Hybrid Flexibility: Enable customer service teams to manage interactions from anywhere using phones or softphones, ensuring business continuity regardless of work location or staffing model. Collaborative Problem-Solving: Teams access customer data during calls, share screens, and use chat features to improve first-call resolution rates through real-time collaboration with Rainbow. ### [Hybrid Passive Optical LAN](https://www.al-enterprise.com/en/solutions/hybrid-pol) A mix of Passive Optical LAN and Ethernet LAN for large premises with better network performance and security The Hybrid POL solution combines Passive Optical LAN and Ethernet LAN technologies for medium to high user density networks across large premises spanning multiple buildings and long distances. It leverages a single fiber link to deliver enterprise services with high bandwidth and low latency, connecting core and access layers through Nokia POL infrastructure — eliminating dedicated telecom closets and reducing infrastructure costs. Companies that span several buildings and long distances can benefit from a combined Passive Optical LAN and Ethernet LAN solution. Hybrid POL offers cost savings and better network performance, with advanced networking and Wi-Fi. This solution is a good fit for medium to high user density networks in large premises. Our Hybrid POL solution leverages a single fiber link to deliver enterprise services with high bandwidth and low latency to large density environments. This solution connects the core and the access layers of an ALE Ethernet LAN through a Nokia POL infrastructure, with one or several split levels. Networking Services: Full Layer 2 services, HPOE, and security features with optional redundant uplinks — delivering enterprise-grade connectivity over a passive optical infrastructure. Unified Network Management: Unified management for both POL and Ethernet LAN components through a powerful, user-friendly management system — eliminating operational silos between fiber and copper. Infrastructure Cost Reduction: Eliminates dedicated telecom closets and cooling systems per floor, reduces the distribution switching layer, and lowers overall infrastructure costs significantly. Future-Proof Fiber Connectivity: Extended distance connectivity with cabling reduction, space savings, and power consumption optimization — providing a single vendor end-to-end solution with flexible, scalable design. ### [Digital Hybrid Workplace](https://www.al-enterprise.com/en/solutions/hybrid-workplace) Engage your employees and deliver superior customer experience with a hybrid work environment built on enterprise-grade communications The hybrid work model combining in-office, remote, and mobile work is here to stay. Organizations implementing flexible communications technologies gain competitive advantage by keeping employees connected and empowered to deliver customer excellence. Alcatel-Lucent provides enterprise-grade solutions with security, resilience, and mobility, from cloud collaboration with Rainbow to intelligent desk phones and softphones, enabling efficient, universal solutions that leverage existing investments for fast benefits and reduced risk. A combination of in-office, on the go and remote, the hybrid work model has become the preferred way of working. Businesses that adapt their communications technologies to provide flexible and agile hybrid workplace solutions gain a competitive edge. With a hybrid digital workplace, employees remain connected and empowered to deliver a best-in-class customer experience – essential for business sustainability and growth. Cloud Collaboration: Rainbow team collaboration platform delivers chat, file exchange, audio and AI video calls, screen sharing, and conferencing, keeping distributed teams connected regardless of location or device. Smart Devices & Softphones: Digital-age desk phones and IP Desktop Softphone provide full enterprise telephony from any workspace, with intuitive interfaces designed for on-site and remote use alike. Omnichannel Customer Service: ALE Connect CCaaS empowers remote agents with omnichannel customer service across email, chat, social media, and telephone, maintaining consistent service levels from any location. Secure Remote Access: OmniAccess Stellar access points extend secure corporate network access to remote workers, enabling connectivity to non-cloud-based applications and databases with enterprise-grade security. ### [Industrial Networks](https://www.al-enterprise.com/en/solutions/industrial-networks) Ruggedized networking for harsh environments and mission-critical OT infrastructure Alcatel-Lucent industrial networking solutions bring enterprise-grade features to the most demanding environments. Fan-less, hardened switches with extended temperature ranges, DIN rail mounting, and industrial certifications provide reliable connectivity for manufacturing floors, transportation infrastructure, utility substations, and outdoor deployments — with full IT/OT convergence capabilities. Industrial network solutions refer to the set of technologies and protocols such as industrial Ethernet, PROFIBUS, Modbus, PROFINET and SCADA, designed to establish reliable and secure communications between various devices and systems within an industrial environment. These environments often include manufacturing plants, factories, process control systems, power generation facilities, transportation systems, and other industrial and harsh environment settings. Industrial network solutions optimise efficiency, improve productivity, enhance safety and increase resiliency. They enable seamless data exchange and automation, and swift, intelligent decision-making. These solutions are crucial for the implementation of Industrial Internet of Things (IIoT) and Industry 4.0 initiatives, where interconnected devices and systems play a central role. Hardened Design: Fan-less industrial designs with ruggedized options, including M12 connectivity and hardened configurations for demanding environments. IT/OT Convergence: Secure IT/OT convergence with network segmentation and IoT containment for industrial and SCADA environments. Precision Timing: IEEE 1588v2 PTP provides microsecond-accurate time synchronization for industrial automation and smart grid applications. Transportation Certified: EN 50155 railway compliance and EN 50121 EMC certification for trackside, tunnel, and on-board deployments. ### [IoT Networks](https://www.al-enterprise.com/en/solutions/iot-networks) Support extensive IoT use with secure connectivity through a Zero Trust Network Alcatel-Lucent IoT networking solutions provide the secure, scalable infrastructure needed to connect IoT devices across enterprise environments. From automatic device discovery and classification to virtual segmentation and continuous monitoring, Alcatel-Lucent helps ensure IoT devices are securely onboarded, appropriately segmented, and continuously monitored through a Zero Trust architecture. Thanks to the Internet of Things (IoT), billions of connected devices are deployed with no slowdown in sight. These devices are changing our lives, the world we live in and the way we do business, creating a foundation and enabler for improved customer experiences and optimised digital business processes. Alcatel-Lucent Enterprise provides an automated solution that efficiently and securely onboards devices while protecting the network. No matter the industry, our IoT network solutions enable you to connect a growing number of objects in a smart, secure and optimised way to provide innovative services and automate business processes. Automatic Device Discovery: 29+ million device database enables automatic identification and classification of IoT devices upon connection, with instant policy application and network segmentation. Virtual Segmentation: IoT Containment isolates device types into separate virtual network segments, preventing lateral movement and limiting blast radius in case of compromise. Continuous Monitoring: Real-time behavior monitoring detects anomalies, automatically quarantines compromised devices, and notifies administrators — maintaining network integrity at all times. Multi-Protocol Support: Wi-Fi, Bluetooth Low Energy, LoRaWAN, and cellular connectivity through a unified network fabric supporting diverse IoT protocols and use cases. ### [Mission Critical Networks](https://www.al-enterprise.com/en/solutions/mission-critical-networks) Optimized, resilient, reliable, highly secure and scalable infrastructure for uninterrupted operations. Organizations requiring uninterrupted operations — particularly in transportation, healthcare, and smart cities — need multi-layered network resilience. Alcatel-Lucent mission critical networks address network segmentation, multi-service convergence, deterministic QoS, high availability, security, synchronization, and simplified management through Shortest Path Bridging (SPB) with sub-100ms convergence and IP/MPLS with sub-50ms convergence. Network outages are unacceptable for vertical organizations such as transportation, healthcare and smart cities. The network must provide multiple layers of resilience, optimize traffic flows and minimize disruption to services by being cyber-secure, application aware and offering a unified, resilient management overlay. Stronger network backbone is key to reliable network, and it interconnects all the different network domains including devices via fiber- or copper-based Ethernet access and various wireless domains. To effectively provide resilient, reliable, and secure backbone connections across the network infrastructure, the backbone network needs to meet the challenges such as Network segmentation Multi-service applications network convergence Deterministic QoS to meet application specific requirements. High network availability Rigorous security Precise network synchronization Simplified network management High Network Efficiency: Service convergence capabilities and assured application performance with deterministic QoS — delivering multiple services over a single, optimized infrastructure. Network Resilience: Non-blocking architecture with sub-100ms convergence (SPB) or sub-50ms (MPLS), ensuring high network availability and uninterrupted operations for critical workloads. Security & Segmentation: Layer 2 network segmentation limiting human error risks with secured multi-tenant architecture that isolates services without complex overlay configurations. Operational Excellence: Optimized network design with multiservice integration, flexible end-to-end synchronization, and unified management platform for increased operational speed. ### [Network as a Service](https://www.al-enterprise.com/en/solutions/network-as-a-service) Deliver latest network technologies with maximum agility, scalability, and flexibility through NaaS Alcatel-Lucent Network as a Service (NaaS) enables organizations to consume enterprise networking infrastructure on a subscription basis. Instead of large upfront capital investments, NaaS delivers switches, access points, and lifecycle services at predictable monthly costs — with the flexibility to scale up or down as business needs evolve. In a fast-moving digital world, enterprises need to be agile while being mindful of their bottom line. This drives the need for flexible and easily scalable network resources and services that will enable them to reach their business objectives and cost optimisation goals. This is why Alcatel-Lucent Enterprise is offering an innovative subscription model for its network solutions. Network as a Service by Alcatel-Lucent Enterprise is a new way for businesses to purchase network infrastructure hardware, licenses, applications, management tools - with agile life-cycle services via subscriptions as opposed to perpetual contracts. Subscription Networking: Consume OmniSwitch, Stellar Wi-Fi, and network management as a monthly service — shifting from CapEx to OpEx with predictable, budget-friendly costs. Lifecycle Services Included: Hardware, software updates, technical support, and equipment refresh cycles are all included in the subscription — eliminating surprise maintenance costs. Scalable On-Demand: Add or remove networking capacity as your business grows or changes. No over-provisioning, no stranded assets — pay only for what you use. Cloud-Managed: OmniVista Cirrus cloud management provides centralized visibility and control across all NaaS-delivered infrastructure, with analytics and reporting included. ### [OmniFabric Network Fabric](https://www.al-enterprise.com/en/solutions/omnifabric) Multi-technology network fabric ensuring end-to-end security in a Zero Trust architecture with automated segmentation OmniFabric delivers a unified platform supporting SPB, MPLS, and EVPN protocols within a single operating system. The solution provides advanced automation capabilities that reduce operational complexity while incorporating built-in cybersecurity features like micro-segmentation and AI-powered analytics at no additional cost. It addresses requirements across healthcare, education, smart buildings, and critical infrastructure with IT/OT convergence across indoor and harsh outdoor environments. Supporting SPB (Shortest Path Bridging), MPLS, and EVPN within a single AOS platform, OmniFabric network fabric provides unmatched flexibility , integrating seamlessly into diverse vendor ecosystems to prevent lock-in. OmniFabric's advanced automation reduces manual tasks, minimizes errors, and simplifies complex network management. It’s a cost-effective solution that includes essential cybersecurity measures, such as micro-segmentation and AI-powered analytics , at no extra charge. From smart buildings to critical infrastructure, OmniFabric adapts to various use cases, delivering reliable, end-to-end security that lowers Total Cost of Ownership while enabling IT/OT convergence . Multi-Technology Integration: Supports SPB, MPLS, and EVPN within one operating system — preventing vendor lock-in while maintaining the flexibility to choose the best technology for each deployment scenario. Enhanced Cybersecurity: Protects data integrity through Zero Trust network support and automatic micro-segmentation. Devices are detected, classified, and isolated in virtual segments without increasing attack exposure. IT/OT Convergence: Enables operational technology integration across indoor and harsh outdoor environments — connecting industrial systems to enterprise IT with secure, segmented network architecture. Simplified Operations: Unified management through OmniVista with single-pane-of-glass visibility, augmented by AI analytics. Transparent pricing with integrated security features and no hidden fees. ### [Optical Networking](https://www.al-enterprise.com/en/solutions/optical-solutions) High-capacity data transport with secure optical networking for data center interconnect and enterprise WANs Organizations require robust optical networks to transport high-capacity data between data centers. High-capacity transport is necessary for reliable transmission of high-bandwidth applications and IoT devices. The OmniSwitch family provides scalable, power-efficient solutions for enterprise WANs connecting headquarters to branch offices — with AES-256 encryption, modular architecture, and network failure protection. High-capacity transport between data centres is necessary for reliable transmission of high bandwidth applications such as multi-media devices and other IoT devices. Data centres use high-end DWDM optical network solutions for transporting multiple 10G/40G/100G services to deliver high bandwidth. As data capacity increases, the need for economical rack space and power has become crucial for cost effective, scalable networks. The Alcatel-Lucent OmniSwitch family provides a scalable network solution that is power efficient and requires a minimal deployment footprint for enterprise WANs. All aspects of the enterprise are connected through WANs, whether it is from headquarters to branch offices, manufacturing plants to supply chains or customers to sales. Data Center Interconnect: Link data centers for business continuity, disaster recovery, and remote analytics computing — using leased dark fiber or dedicated service provider connectivity. Enterprise WAN Connectivity: Aggregate and transport multiple applications onto higher-rate optical links across headquarters, branch offices, and remote sites using compact 1RU chassis. Built-in Security: AES-256 encryption on both client and line-side, modular architecture for efficiency, and network failure protection for resilience. Simplified Management: Intuitive web-based configuration interface with low power consumption, AC/DC power support, and plug-and-play deployment capabilities. ### [Private 5G Networks](https://www.al-enterprise.com/en/solutions/private-5g-solution) Deploy dedicated cellular connectivity for mission-critical enterprise operations Alcatel Lucent Private 5G solutions provide dedicated, high-performance cellular connectivity for enterprise environments where Wi-Fi alone cannot meet requirements. With ultra-low latency, massive device density, and guaranteed bandwidth, Private 5G enables mission-critical applications in manufacturing, logistics, healthcare, and transportation — all managed through familiar Alcatel-Lucent network management tools. ALE Private 5G network enhance enterprise 5G connectivity by complementing Wi-Fi deployment. It is particularly suited for environments requiring guaranteed performance (QoS), high device density, strong security and data control, seamless mobility, and reliable coverage across large or complex areas. Designed for critical systems, it ensures seamless operation, addressing coverage gaps, mobility challenges, and QoS needs beyond the scope of traditional Wi-Fi. This solution supports business-critical applications such as digital twin systems, IoT systems, AGVs, robotics in hazardous environments and high-definition video surveillance. By integrating with OmniAccess Stellar WLAN and OmniSwitch LAN, ALE Private 5G Networks deliver a cost-effective, scalable approach to connectivity, offering enterprises agility, security, and reliability. It empowers organizations to overcome connectivity challenges, boosting productivity in diverse and demanding environments . Ultra-Low Latency: Sub-10ms round-trip latency enables real-time control of robots, AGVs, and automated systems on manufacturing floors and in logistics operations. Massive Device Density: Support thousands of connected devices per cell — sensors, cameras, handhelds, and machines — without the interference issues of shared spectrum. Dedicated Spectrum: Operate on licensed or shared spectrum (CBRS) with no interference from neighboring networks, ensuring consistent performance for critical applications. Unified Management: Manage Private 5G alongside Wi-Fi and wired infrastructure through OmniVista, providing a single pane of glass for your entire network. ### [Purple on Demand](https://www.al-enterprise.com/en/solutions/purple-on-demand) Subscription-based enterprise communications — consume what you need, when you need it Purple on Demand is Alcatel-Lucent's subscription-based communications offering that enables organizations to consume OmniPCX Enterprise and Rainbow capabilities on a flexible, pay-as-you-go basis. Shift from capital expenditure to operational expenditure with predictable monthly costs, automatic updates, and the ability to scale users up or down as business needs evolve. Organisations embarking on a digital transformation are rethinking their employee and customer experiences with new and innovative business communications services. IT teams are streamlining their operations to better focus on business needs while ensuring communications security and digital sovereignty – without a massive upfront capital expenditure. Purple on Demand by Alcatel-Lucent Enterprise is a fresh approach to investing in business communications solution. Organisations purchase in an OPEX model, opting for a subscription rather than perpetual licences. Subscription Model: Consume enterprise telephony and collaboration as a monthly service — no upfront hardware or license purchases required. Flexible Scaling: Add or remove user licenses as your workforce changes. Pay only for what you use with no over-provisioning. Automatic Updates: Software updates and new features are included in the subscription, keeping your communications platform current. Hybrid Deployment: Available for on-premises OmniPCX Enterprise, cloud Rainbow, or hybrid configurations combining both. ### [Shortest Path Bridging (SPB)](https://www.al-enterprise.com/en/solutions/shortest-path-bridging) MPLS-like VPN services that are significantly simpler to deploy and maintain with a lower total cost of ownership Shortest Path Bridging delivers traffic on the shortest available path and enables network virtualization in carrier-grade networks and data centers. Unlike MPLS which requires multiple protocols, SPB relies on a single protocol — IS-IS (Intermediate System to Intermediate System). Alcatel-Lucent Enterprise's Intelligent Fabric (iFab) adds automation for network provisioning, device attachment, and service instantiation, resulting in high-end services at a significantly reduced total cost of ownership. Shortest Path Bridging (SPB) delivers traffic on the shortest path available and enables network virtualization in carrier grade networks and data centres. 802.1aq SPB is an IEEE networking standard with a primary focus on addressing STP challenges. However, SPB is more than just an STP evolution and unlike MPLS, which requires a “stack” of protocols (for example: LDP, OSPF, MP-BGP, among others), SPB relies on a single protocol to provide this functionality: IS-IS (Intermediate System to Intermediate System). Alcatel-Lucent Enterprise Intelligent Fabric (iFab) provides further simplification by automating network node provisioning, client device attachment, and dynamic service instantiation. With this simplicity and automation, an ALE-powered SPB solution offers high-end services for a lower TCO. Scalable Multi-Path Fabric: Fast-converging multi-path fabric with multi-tenancy support, IEEE 802.1aq and RFC 6329 standardization ensuring multi-vendor compatibility and future-proof investment. Dynamic Service Instantiation: Edge-only provisioning with automatic configuration reduces human error and accelerates service deployment — no core changes needed when adding new services. Micro-Segmentation: Non-IP core capabilities and loop-free topology without blocking links — providing native network segmentation that simplifies security architecture. Cloud-Ready Data Center: Cloud-ready data center transformation with efficient load sharing across all physical connections, sub-second convergence, and reduced time for VM management tasks. ### [Unified Communications](https://www.al-enterprise.com/en/solutions/unified-communications) Connect offices from anywhere with secure, reliable unified communications solutions Alcatel-Lucent's unified communications solutions bring together voice, video, messaging, conferencing, and presence into seamless experiences that keep employees productive regardless of location. From enterprise-grade telephony with OmniPCX Enterprise to cloud collaboration with Rainbow, Alcatel-Lucent provides the full spectrum of UC capabilities with flexible deployment options and industry-leading security certifications. Hybrid working is increasing dramatically. Employees work and communicate from wherever they are without being physically in the same place. With ALE's Unified Communications (UC) solution all employees, whether they are working from home, on site or remote, work seamlessly together without effort. The workspace evolves to be usable anywhere and is enriched with new tools for remote, collaborative work. Enterprise Telephony: Carrier-grade voice communications with OmniPCX Enterprise for large organizations and OXO Connect for SMBs — both with Rainbow integration for modern collaboration. Video & Conferencing: HD video meetings with up to 200 participants, screen sharing, recording, and virtual meeting rooms through Rainbow, with AI meeting notes and full timestamped transcription, from any device, anywhere. Team Messaging: Persistent team channels, file sharing, and real-time messaging with Rainbow. Integration with Microsoft Teams, Salesforce, and hundreds of business applications. Mobility & Softphones: Full UC experience on mobile devices with Rainbow mobile app and IP Desktop Softphone. DECT and WLAN handsets for frontline workers requiring wireless mobility. ### [Video Surveillance Networking](https://www.al-enterprise.com/en/solutions/video-surveillance) Purpose-built network infrastructure for reliable, high-bandwidth video surveillance Alcatel-Lucent networking solutions provide the reliable, high-bandwidth infrastructure required for enterprise-scale IP video surveillance deployments. With high-density PoE for powering cameras, advanced network services that support video traffic, and deep integration with Milestone XProtect VMS, Alcatel-Lucent enables secure, efficient video surveillance operations while simplifying network management. The ALE video surveillance network provides a friction-free network that is simple to deploy and manage. Streamline operations with auto-configuration of switches for camera connectivity through user network profiles, eliminating manual configuration errors. We provide a secure and extensive solution that delivers high-speed connectivity, ample power over Ethernet, and supports high-resolution video cameras with advanced features. Our ALE equipment forms a strong network foundation, ensuring smooth traffic flow between storage, surveillance components, and beyond, guaranteeing reliable and future-proof surveillance operations. High-Density PoE: Up to 95W per port powers PTZ cameras, fixed cameras, and analytics appliances without separate power infrastructure. Guaranteed Bandwidth: QoS policies ensure video streams receive consistent bandwidth even during peak network usage periods. Milestone Integration: OmniSwitch Milestone Plugin provides camera auto-discovery, PoE management, and network health monitoring within Milestone XProtect. Outdoor Ready: Hardened OmniSwitch models provide ruggedized outdoor switching for campus perimeter and parking area camera networks. ### [Enterprise Wi-Fi Solutions](https://www.al-enterprise.com/en/solutions/wifi-solutions) Enhance your mobile and IoT connectivity with enterprise Wi-Fi solutions that are smarter, resilient and highly secure The OmniAccess Stellar WLAN solution uses Wi-Fi 5, Wi-Fi 6/6E, and Wi-Fi 7 technologies with a distributed intelligence architecture designed to simplify deployment and management while improving network performance. Without a central controller, Stellar delivers superior availability, resilience, and scalability — with smart analytics, IoT containment, and automated secure connectivity at a lower total cost of ownership. Enterprise-wide mobile connectivity is no longer optional. It’s business critical. But that’s no excuse for it to be costly and complex. The Alcatel-Lucent OmniAccess Stellar WLAN solution based on Wi-Fi 5, Wi-Fi 6/6E and Wi-Fi 7 technologies is built and designed using an innovative distributed intelligence architecture to make the Wi-Fi network smarter, more resilient and less demanding to configure and deploy. Quick Deployment & Management: Flexible deployment options with unified management across equipment, users, devices, and applications accessible from a single dashboard — on-premises or cloud via OmniVista Cirrus. Performance & Scalability: Distributed control architecture without a central controller, offering superior availability, resilience, and scalability with optimal user experience across Wi-Fi 5/6/6E/7. Security & Automation: Latest technologies including IoT containment, micro-segmentation, and automated secure connectivity for users, devices, and IoT objects with zero-trust network access. Smart Analytics: Wi-Fi Quality of Experience metrics, behavioral analytics, and location services enabling proactive troubleshooting and data-driven network optimization. ### [Data Center Networking](https://www.al-enterprise.com/en/solutions/data-center-networking) High-performance, low-latency switching for modern data center and AI/HPC workloads. Alcatel-Lucent data center networking solutions deliver the high-density, low-latency, lossless fabric required for modern data center environments including AI/ML training clusters, high-performance computing, and virtualized infrastructure. With 100G/400G switching, VXLAN overlay, and RoCE support, Alcatel-Lucent provides the foundation for next-generation data centers. Modern data centers must support increasing traffic volumes generated by virtualization, cloud services, and distributed applications. Network infrastructure plays a critical role in ensuring consistent performance and service availability. ALE delivers high-performance data center networking that connects servers, storage, and applications through scalable switching, automation, and low-latency connectivity. Ultra-Low Latency: Sub-microsecond cut-through switching optimized for AI training clusters, financial trading, and HPC interconnects. Lossless Fabric: RoCEv2 with Priority Flow Control and ECN ensures zero packet loss for storage and GPU interconnects. Network Virtualization: VXLAN and SPB-M provide flexible overlay networks with multi-tenancy for cloud and virtualized environments. Automation & Telemetry: Streaming telemetry, REST APIs, and gNMI/gRPC enable deep integration with data center orchestration platforms. ### [Mission Critical communications](https://www.al-enterprise.com/en/solutions/mission-critical-communications) Reach zero downtime, ensure an immediate response and enable efficient coordination. Reach zero downtime, ensure an immediate response and enable efficient coordination Communication platforms have become the intelligence center of every organization. Instantly transmitting voice, video and data is the basis for operational resilience, people safety, public security and financial viability. When communications fail, operations stop and the cost can reach millions per hour. Alcatel-Lucent delivers proven mission-critical communications across three pillars: business continuity with 5x9s availability, people and assets protection with intelligent alerting and critical event management through coordinated workflows. Our solutions serve healthcare, transportation, energy, manufacturing and public safety sectors worldwide. Zero downtime: 5x9s high availability (99.999% ulitime) Immediate response: Emergency call management Efficient coordination: Workflow orchestration via no-code studio ### [Single Pair Ethernet (SPE)](https://www.al-enterprise.com/en/solutions/single-pair-ethernet) Reduce cabling costs and secure critical operations with a modern IP-based communications and IoT connectivity solution. Reduce cabling costs and secure critical operations with a modern IP-based communications and IoT connectivity solution. Reuse your existing cabling: Run Ethernet over just one pair of wires on Cat 3, 5 or 6 UTP cabling. Connect VoIP equipment without re-cabling Up to 1,000 m per link: 10BASE-T1L reaches well beyond conventional Ethernet limits, for large premises and distributed equipment. Data and power on one pair: Remote power feeding supplies the connected device along with data, up to 6.49 W, with no separate power line A separate, resilient voice network: Keep voice devices physically separated from the LAN, so calls stay up during a cyberattack or a preventive network shutdown. ### [Everything as a Service (XaaS)](https://www.al-enterprise.com/en/solutions/move-to-cloud) Improve your competitiveness with Everything as a Service — flexible subscription models for communications, collaboration, and networking. Alcatel-Lucent's XaaS solutions provide subscription-based services enabling organizations to shift from traditional upfront purchases to flexible, pay-as-you-go models. Whether you need UCaaS, CCaaS, NaaS, or CPaaS, our portfolio delivers greater budget control, enhanced business agility, and the ability to quickly adjust services based on evolving needs — with secure deployment options spanning public cloud, private cloud, and on-premises hybrid environments. Rainbow Edge provides a private cloud option with local data center hosting for organizations requiring data sovereignty. UCaaS & CCaaS: Facilitate instant communications and collaboration among employees with unified communications, and reduce customer service complexity through streamlined omnichannel contact center interactions. Network as a Service: Enhance connectivity for campus, branch office, remote worker, and data center environments with subscription-based access to switches, Wi-Fi, SD-WAN, and lifecycle services — all at predictable monthly costs. Hybrid & Private Cloud: Rainbow Edge offers on-premises private cloud with flexible architecture, supporting local data centers or standalone deployments — all GDPR compliant, ISO 27001 and HDS healthcare certified. Consumption-Based Billing: Shift from CapEx to OpEx with price stability throughout subscription terms, automatic license adjustments for scalability, and business metric-based billing options for industry-specific needs. ### [SD-WAN & SASE](https://www.al-enterprise.com/en/solutions/sd-wan-sase) Combine smart networking and advanced security into a single solution for fast, safe, seamless access. Alcatel-Lucent SD-WAN and SASE solutions simplify how distributed enterprises connect branch offices, remote workers, and cloud applications. By combining intelligent traffic routing with cloud-delivered security, organizations get faster application performance, simplified operations, and comprehensive threat protection — all at lower cost than traditional MPLS-based WAN architectures. Intelligent Traffic Routing: Policy-based routing prioritizes business-critical applications across multiple WAN links — MPLS, broadband, LTE/5G — ensuring optimal performance and cost efficiency. Cloud-Delivered Security: SASE integration provides firewall-as-a-service, secure web gateway, and zero trust network access for consistent security regardless of user location. Centralized Orchestration: Deploy, monitor, and manage hundreds of branch sites from a single management plane with automated configuration, zero-touch provisioning, and real-time analytics. Multi-Cloud Connectivity: Direct cloud on-ramps for AWS, Azure, and Google Cloud with optimized routing, reducing latency for SaaS and cloud-native applications. ### [Network Security](https://www.al-enterprise.com/en/solutions/network-security) Protect your infrastructure with zero-trust architecture, micro-segmentation, and automated threat response Alcatel-Lucent network security solutions provide multi-layered protection through zero-trust architecture, automated IoT containment, and intelligent threat detection. Built into the network fabric itself, security is not an add-on but a fundamental design principle — from automatic device fingerprinting and policy application to real-time behavior monitoring and automated quarantine. Zero-Trust Architecture: Every device and user is authenticated and authorized before accessing network resources, with continuous verification throughout the session. Micro-Segmentation: IoT Containment isolates device types into separate virtual segments, preventing lateral movement and limiting blast radius. Automated Threat Response: Real-time behavior monitoring detects anomalies and automatically quarantines compromised devices with admin notification. MACsec Encryption: 256-bit MACsec encryption across the switching portfolio protects data in transit at Layer 2 without performance impact. ### [Security](https://www.al-enterprise.com/en/solutions/communications-security) Protect your enterprise communications with end-to-end encryption and sovereign data hosting Alcatel-Lucent communications security solutions provide comprehensive protection for enterprise voice, video, and messaging. From TLS/SRTP encryption on all calls to session border controllers that protect against SIP-based attacks, to GDPR-compliant data hosting outside the reach of the Cloud Act — Alcatel-Lucent ensures your communications remain confidential, compliant, and resilient against modern threats. End-to-End Encryption: TLS 1.3 and SRTP encryption on all voice and video communications. Rainbow provides encrypted messaging and file sharing with keys managed in European data centers. Session Border Control: OpenTouch SBC protects SIP trunks and UC infrastructure against toll fraud, denial of service, and protocol-based attacks at the network perimeter. Data Sovereignty: Communications data hosted in European data centers, GDPR compliant and ISO 27001 certified — not subject to the US Cloud Act or Patriot Act. Identity & Access Management: Multi-factor authentication, role-based access control, and SSO integration for all communications platforms — ensuring only authorized users access sensitive resources. ## Industries ### [Education](https://www.al-enterprise.com/en/industries/education) Empowering student success through innovative learning experiences. Alcatel-Lucent helps schools and universities succeed by enabling student-centered learning, managing secure high-performance network infrastructure, providing crisis coordination tools, and ensuring learning continuity with secure remote communications. Schools that digitally transform thrive. Classroom technologies and education solutions actively engage students and teachers and deliver personalised digital learning experiences for student success. It begins with a reliable, secure network that supports your smart campus and its evolving needs. Alcatel-Lucent Enterprise helps schools succeed and has the experience you need with communications and networking technologies that enable digital transformation and successful twenty-first century teaching and learning. With an Intelligent Campus, your cloud-based voice and network solutions provide options, built-in security protects digital communications, and high-performance networking and Wi-Fi empowers students and researchers. Student Centered Learning: Support for the complete education journey from applicant to alumni through personalized learning environments and connected experiences. Smart Campus: Flexible, high-performance, secure network built on reliable LAN and WLAN with network analytics for predictive infrastructure. Safe Campus: Campus resiliency through reliable communications ensuring safety via swift community messaging during crises. Education Continuity: Remote networking and communications enabling secure, plug-and-play virtual classroom solutions for hybrid learning. ### [Government](https://www.al-enterprise.com/en/industries/government) Optimizing government efficiency and public safety. Alcatel-Lucent helps municipalities and government agencies provide connected digital services for citizens, sustainable smart cities, emergency preparedness for public safety, and mission-critical defense operations. Whether a municipality, city, local or central government agency, public safety or defense organization, citizens expect digital government services. Alcatel-Lucent Enterprise digital government solutions help you provide connected and sustainable cities, connected defense operations and next-generation public safety solutions for a connected, secure citizen experience. Connected Cities: Sustainable urban living through IoT devices, automation, and smart infrastructure connecting citizens to digital services 24/7. Public Safety: Centralized notifications, AI-powered analysis, real-time crisis coordination, and 112/911 compliance for emergency management. Defense Solutions: Mission-critical encrypted communications with defense-certified, ruggedized equipment for field and office operations. Digital Government Services: GDPR-compliant digital workplaces with collaboration tools, simplified service delivery, and scalable high-availability networks. ### [Healthcare](https://www.al-enterprise.com/en/industries/healthcare) Optimizing the care pathway for better outcomes. Alcatel-Lucent enables healthcare providers to deliver connected digital experiences through simplified, efficient, and secure communications and networks. These solutions help clinicians collaborate and optimize patient care pathways — from admission through discharge. Innovations in Healthcare IT enable care providers to deliver a revolutionary connected digital experience to their staff and patients. Digital transformation enables ubiquitous access to quality care for all, simplifying day-to-day operations through connectivity. ALE provides the healthcare IT solutions and tools that deliver critically important services that help optimise the patient care pathway. Simplified, efficient and secure communications allow clinicians to better collaborate and spend more time with the people who matter most – their patients. The result is better outcomes for patients, staff and communities. Patient Experience: Quality welcome and admission via secure Wi-Fi, room phones, and post-discharge engagement via Rainbow platform. Clinical Operations: Mobile WLAN connectivity for staff, unified communications across departments. Digital Health Infrastructure: Digital Age Network architecture with secure, high-performance wired and wireless infrastructure for IoT device management. Senior Living Technology: Connectivity and communications tailored for aging care facilities, nursing homes, and assisted living environments. ### [Hospitality](https://www.al-enterprise.com/en/industries/hospitality) Empowering staff to deliver enhanced guest experiences. Alcatel-Lucent helps hotels, cruise ships, and restaurants create safe, mobile, and unique guest experiences through efficient team communications, cloud-based network management, and digital amenities that blend technology with human service. Hospitality establishments that transform thrive. Keep pace with hospitality technology innovations that optimize operations, control costs and gain insights to prepare for the future. Connect your staff with guests – easily, from anywhere, from any device - to keep them safe and exceed their expectations with instant access to all amenities. Our hospitality solutions help hotels, cruise ships and casinos deliver efficient communications for your team to better collaborate and focus on guests. A single, intelligent cloud-based network connects and manages everything automatically, offering you invaluable insight to create a guest experience that is safe, mobile and unique. Guest Experience: Contactless digital services on guest devices for personalized engagement, 24/7 eConcierge, and new revenue streams through digital amenities. Staff Communications: Adapted collaboration tools enabling better coordination between front desk, housekeeping, maintenance, and management teams. Digital Age Networking: Secure, robust networks providing high-speed Wi-Fi, IoT connectivity, automatic cloud management, and guest insights. Operational Intelligence: Deep industry expertise from thousands of hospitality projects, with powerful analytics for service optimization and diversification. ### [Smart Transportation](https://www.al-enterprise.com/en/industries/transportation) Connecting rail, air, ports and logistics for smarter mobility. Alcatel-Lucent connects transportation subsystems to enable superior passenger experiences, increase safety and security for passengers, staff and assets, and improve operational efficiency across rail, aviation, ports, and logistics. Innovative digital transformation enables operators to move from connected to smart transportation in a secure and sustainable way. Alcatel-Lucent Enterprise accelerates the digital transformation for air, rail, ITS, ports and logistics operators around the world. We help them to connect their transportation subsystems with technology building blocks enabling smarter services for their staff, customers and passengers. Airports: Creating seamless airport journeys through connected stakeholders, real-time collaboration, and smarter passenger experiences. Rail: Keeping rail moving with resilient communications and networks, secure operations, and enhanced passenger services. Intelligent Transport Systems: Improving road safety and traffic flow with connected infrastructure, rapid incident response, and operational visibility. Ports & Logistics: Streamlining port operations through secure connectivity, coordinated teams, and real-time asset visibility. ### [Energy & Utilities](https://www.al-enterprise.com/en/industries/energy-and-utilities) Enabling smarter, safer and greener energy & utilities. Alcatel-Lucent enables energy and utility companies to achieve three zeros — zero unplanned downtime, zero security breaches, and zero wasted resources. Alcatel-Lucent helps energy producers, distributors, and utility operators securely connect operational technology with enterprise IT, ensuring mission-critical reliability across power plants, substations, and remote field operations. The energy and utilities industries supply extremely diverse essential services. Some organisations are focused on extraction, production and storing (oil, gas, electricity, water, mining, nuclear and more), while others are focused on transportation and distribution. Some are public, others are private, or a combination. Alcatel-Lucent Enterprise helps these diverse operators accelerate their digital transformation to improve their operations efficiency, including: Maintaining a high level of safety and security (zero downtime) Decreasing environmental impact (zero carbon footprint) Mitigating cybersecurity threats (zero trust network) Digital age solutions for smart energy and utilities Enhance safety and security Increase operations efficiency Improve customer engagement SCADA & OT Connectivity: Industrial-grade networking connecting operational technology systems with secure, segmented network architectures and OmniFabric network fabric. Field Worker Communications: DECT and mobile communications for field teams working in remote substations, plants, and distribution sites with Dispatch Console coordination. Remote Site Networking: Ruggedized networking equipment and SD-WAN for connecting distributed energy assets across wide geographies with zero-trust network access. Safety & Compliance: Emergency notification systems, OmniPCX RECORD Suite for call recording, and Visual Notification Assistant for regulatory compliance and crisis management. ### [Manufacturing](https://www.al-enterprise.com/en/industries/manufacturing) Secure, seamless and future-proof technology to enable connected manufacturing Modern manufacturing requires connected, secure, intelligent operations. Alcatel-Lucent securely connects people, machines, objects and processes for real-time, data-driven production that drives faster decisions and increased agility while addressing NIS2 and Cyber Resilience Act compliance requirements. Modern manufacturing is complex, highly automated and driven by customer demands for speed, quality and customization. Data from machines and devices must be leveraged, making connected, secure and intelligent operations essential. Manufacturing technology solutions enable connected manufacturing, strengthening competitiveness in today’s rapidly evolving manufacturing industry. Securely connecting people, machines, objects and processes delivers full visibility and enables real-time, data-driven production, driving faster decisions, increased agility and greater resilience. Autonomous Production: Industrial IoT integration for smarter control, faster throughput, lower costs, and improved worker safety on the factory floor. Supply Chain Optimization: Efficient collaboration, AI-driven processes, and real-time asset tracking to shorten lead times and improve logistics. Connected Warehouses: Secure operations with real-time visibility, location tracking, and faster fulfillment through automated workflows. Industrial Network Security: Zero-trust network access, Private 5G, OmniFabric network fabric, and end-to-end encryption with a single hardened OS. ### [Small & Medium Business](https://www.al-enterprise.com/en/industries/smb) Enterprise-grade technology scaled for SMBs Small and medium businesses need enterprise-grade communications and networking to compete effectively, but without the complexity and cost of large-scale deployments. Alcatel-Lucent offers purpose-built solutions that deliver powerful collaboration, reliable connectivity, and professional customer service — all designed for simplicity, affordability, and rapid deployment. Unified Communications: OXO Connect delivers enterprise telephony features scaled for SMBs, with Rainbow collaboration built in for chat, video, and file sharing. Professional Customer Service: Omnichannel contact center capabilities enable small teams to deliver big-company customer experiences across phone, email, chat, and social media. Reliable Networking: OmniSwitch smart managed switches and OmniAccess Stellar Wi-Fi provide robust, secure connectivity that grows with your business. Cloud-First Deployment: Purple on Demand and Rainbow cloud services eliminate upfront infrastructure costs with subscription-based, pay-as-you-grow models.