Transform your citizens’ and staff experiences with 21st century communications tools

Rainbow for Government is a secure, scalable cloud-based communications and collaboration platform. It’s easy to install and use, and it integrates your Alcatel-Lucent Enterprise communications systems, notification server, and third-party solutions, to leverage your investment.

E-democracy - Connex Web Series | S1 | E12

Two complementary models
  • “Off-the-shelf” Unified Communications application as a Service (UCaaS) that delivers rich collaboration features (contact management, presence, chat, audio/video, screen and file sharing) to help government staff deliver timely and efficient public service

Egovernment tablet video call

  • Open Communications Platform as a Service (CPaaS) with a set of APIs that enables collaboration tool integration, into an existing in-house applications and/or government workflow

Rainbow secures and protects private data

  • A native, secure-by-design approach to mitigate security risk 
  • A privacy-by-design approach that protects sensitive information through user authentication and encrypted data flow in transit
  • Rainbow servers are hosted in France and Germany and comply with the latest European data privacy regulations (GDPR: General Data Protection Regulation) and ISO/IEC 27001:2013 certification

Engage with citizens in a secure digital space

  • Gather community feedback 
  • Automate administrative requests by integrating chat bots into eGov apps/websites, and intelligent routing
  • Gather public damage notifications from citizens
  • Send public notifications and safety alerts instantly
  • Integrate audio/video/chat services into eGovernment web applications (city or eGov apps and more)
  • Integrate location-based services for smart tourism, smart buildings, and public safety
  • Protect public data privacy at all times

Empower public employees with advanced data and digital collaboration

  • Break the silos between government services with secure, multimedia collaboration 
  • Securely integrate real-time multimedia services into government applications
  • Enable staff notification to accelerate public service 
  • Accelerate decision-making in emergency situations by automatically gathering connected objects data and measurements, remotely controlling city equipment, and creating multi-party conferences

Rainbow changes the way citizens and public employees interact to deliver true digital engagement

  • Rainbow connects many different entities: People, objects, applications, and processes
  • Rainbow enables a borderless continuum of public services, enabling all stakeholders to work together through a unique collaboration tool
  • Rainbow connects key technology elements, such as chat bots, artificial intelligence (AI), location-based and asset-tracking services, big data, and more. This allows for proactive services that benefit citizens and staff

Documents
Read our blog
17-5-2019
Woman mobile government banner 4 Ways to improve government - citizen communication

How to use technology to create effective public services

16-5-2019
Blog 1200x299 Trends in eGovernment and public services across the world

How the internet and mobile technology have changed the way citizens use public services

14-5-2019
secure public wifi blog banner How to make public wifi secure

City wifi networks need to handle a lot of device connections, which can affect data security. Here’s how to make public wifi secure.

13-5-2019
faster public wifi banner How to make public wifi faster

City wifi networks handle a lot of device connections, which can affect speed. Here’s how to make public wifi faster.

8-5-2019
solid-public-wifi-banner How to build a solid public wifi network

Mobile and IoT connections put pressure on city wifi. Here is a guide on how to build a solid public wifi network.

5-5-2019
public wifi trends page banner Trends in city and public wifi

Industry trends are showing public and free wifi are essential for cities, not only for the people, but also for the connected objects