Digital Transformation is about using technology to improve the connected customer experience, increase employee efficiency and accelerate decision making.
When you transform your business in this way, you’ll experience collaboration like never before. Simpler, more agile operations and innovation, everywhere. And at the same time, you’ll dramatically improve the bottom line through more cost-effective purchase models and increased profitability.
ALE: Where everything connects
First, you need a clearly defined strategy to leverage the opportunities that new technology presents. As you build your roadmap, you’ll involve a variety of stakeholders to take their objectives into account.
3. Roll out new business models
Products no longer come in boxes that you need to store on-site. There are new business models in town: “Freemium” software and on-demand services such as network as a service, Communications Platforms as a service (CPaaS) or Unified Communications as a service (UCaaS).
It’s not surprising: these models are cheaper, more flexible and simpler to manage than traditional systems. Sure, they won’t work for everyone, but there’s no denying the freemium and on-demand business model is gaining traction.