Jacques is senior Director, Head of Communications Vertical Solutions at ALE. He is responsible for creating digital solutions to address needs in Education, Government, Healthcare and Hospitality as well as content creation to support sales. Jacques is a graduate of Telecom ParisTech, France.
Smart city projects require culture change and user adoption
A smart city project can use innovation to set strategic priorities, increase process efficiency, improve transparency and boost the local economy.
Avoid panic and control costs during an epidemic crisis
How orchestrated communications during the prevention and intervention stages can help
Why Alumni communities are so important for Higher Education
School alumni play an important role in growing their institution by being a link for future grads and employers through technology.
The day your world is turned upside down
In a crisis situation you need an efficient, secure communications solution that you can count on.
e-Democracy: The voice of a digital generation
Citizens want to be part of the change around them. They want to be heard and able to influence decisions in their day-to-day life. That’s e-Democracy.
UCaaS and CPaaS: Greater than the sum of the parts
UCaaS is exploding in popularity with ready-to-go applications. However, adding CPaaS into the mix can take a communication experience to the next level.
CPaaS is changing the conversation
A connected customer is an empowered customer. With CPaaS, it’s all about connectivity, integration and great digital engagement.
Wainhouse Research - Connecting customers with CPaaS
Don't your customers deserve your best?
Digital engagement and customers
Digital engagement attracts and retains customers while providing them with the best on-line services.
Safety in hospitals through DXI
Enhance hospital asset and people protection through digital transformation
