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  • Turn a guest smartphone or tablet into a mobile extension of a phone in a hotel room
  • Reduce guests' communication costs when traveling
  • Create upsell opportunities by using the application to promote hotel services to guests


  • Hotel-branded Mobile Guest Softphone application available on the Apple App Store and Google Play for guest download
  • Centralized management via web administration interface
  • Automatic registration and room association via QR code scanning
  • Automatic provisioning of guest devices
  • Runs on the Alcatel-Lucent OmniPCX Enterprise Communication Server and is available in the cloud
  • WYSIWYG web administration interface and easy customization allow administrators to match hotel branding guidelines and numbering plan, define guest and employee profiles, manage telephony resources, define devices and associate them to rooms, and more
  • Software Development Kit (SDK) available to enable telephony services to be integrated into existing eConcierge applications (with support from Alcatel-Lucent Partners)

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