Your phone's at the heart of your business. When customers call. When teams connect. So our solutions put reliability and responsiveness first.

Teamwork's changed. Now every employee has a smartphone - or two. And you'll often find them working from home, from corridors or at hotdesks; on campus, in branch offices, factories, hospitals, and on the move. There are conversations everywhere, and our innovative desk phones, cordless handsets, softphones and collaboration applications help them happen.

People use phones as an extension of their role. Just as road warriors would never leave home without their cell phone, other employees have other needs that are best met by the phone on their desk - or on their utility belt.

Ed Youngblood, ALE blog

Our business telephony systems help you:

  • Make teams more mobile and responsive
  • Convert contacts into customers and build lasting business relationships
  • Reduce upfront investment, communications and operational costs
Telephony that's customer-centric, cost-effective & futureproof

Customer-centric: Customers expect answers faster than ever before. They want to talk to the right people in your organization, not just send emails. Reliable call routing and group features connect external and internal contacts to your experts, wherever they are.

Cost-effective: IP networks offer high speed, low-cost access to all your locations. Leverage them, and you'll reduce your mobile and international phone bill. We can help you optimize global and local operations with a centralized Alcatel-Lucent Enterprise phone system that's connected to the cloud.

Futureproof: In this fast-moving landscape, it makes sense to commit to open, flexible telephony solutions to protect your investment. Our OpenTouch and OmniPCX platforms are adaptable, scalable, connected to the cloud and support Unified Communications.

Our customers communicate clearly, worldwide
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Here's why customers choose our business phone systems:

  • User-friendly: A simple, consistent experience across desk phones, cordless handsets and applications.
  • Reliability: Server redundancy, local full-featured redundancy and networked systems options offer automated high availability for mission-critical communications.
  • Cost-effective design options: Hybrid analog, digital and IP connectivity, scalable virtual machines and networked systems cut costs and reduce upfront investment.
  • Flexible models: From Rainbow's cloud-based collaboration and integrations, to OpenTouch applications and OpenTouch Enterprise Cloud communications as a service; all options are open, anytime.
Equip your organization for success with our telephony range
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