Alcatel-Lucent Enterprise Blog

The digitalisation journey is already underway and accelerating for everyone, enabled by digital-age networks, the cloud, and communications.

ALE shares how innovative approaches to Artificial Intelligence (AI) and Machine Learning (ML) can streamline and transform your customer experience.

Shipping cargo from its port of origin to its final destination requires an enormous amount of logistical interaction across a number of stakeholders.

Healthcare quality and experience rely on frictionless information exchange. Learn why a performing connected strategy matters for patients and clinicians.

The public sector has digitally transformed government-citizen communications, improving citizen engagement, and benefiting all sectors down the line.

Schools and universities can empower student success with learning driven by student-centric services, smart campus foundations, and campus resiliency.

Women lead the charge in breaking the glass ceiling. The underrepresentation of women in management can be attributed to systematic barriers and social norms.

Steps that must be taken by education providers to make esports a key part of their student attraction strategy

The new work world is bringing the need for data sovereignty and security to the forefront, as businesses move to the cloud to enable people to work everywhere and anywhere.

Transportation leaders unleashing the future of safe, sustainable mobility invest in intelligent, autonomous networks, and ubiquitous collaboration platforms

Delivering 6000 kilometers of coverage demands experience. Sipwise and ALE provide solutions to help Oricom deliver the services their customers need.

The evolution of Esports is creating new opportunities in the education sector. However, a few things should be considered before creating a program.

Rainbow Classroom helps teachers collaborate in-person, remotely, or in a hybrid environment, protects their privacy, and enables professional development.

Gartner is looking for your input for their Peer Insights Reviews. Take the brief survey and Gartner will provide access to their documents just to say thanks!

As technology becomes more complex, so do the threats of cyberattacks. Read how to mitigate the risk to the IT network infrastructure.

To respond to challenges and operational efficiency pressures accelerated by the pandemic, governments turn to digital technologies such as AI, IoT, and edge computing.

Companies can cope with arising challenges linked to employee isolation more easily thanks to collaboration tools which help teams come together.

How to use technology to create effective public services

Adapting to our new normal means thinking outside the box. eSports provide new opportunities for students to interact, learn, and have some fun along the way.

Hotspot tracking and contact tracing enables businesses to re-open while keeping employees and customers safe.

A hybrid work environment provides the flexibility and security to get your business back to business-as-usual

Digital transformation enables university campuses to create a smart, safe, secure and successful community for students and faculty.

Building business continuity into a banking network and communications system means business as usual—even during a global pandemic. 

Create a consistent and safe learning environment for your students with disabilities and non-native language students.

Educators need security for back-to-class and remote learning to ensure privacy, education continuity, and classroom control while driving student success.

A diverse team has an unquestionable advantage over one where strengths and skills are the same. However, the advantage only materializes if all members have the same access to the game. Today all employees are joining a global virtual event to celebrate our individuality and our power as a connected and inclusive Alcatel-Lucent Enterprise.

Digital hospitality solutions are key to minimize face-to-face contact to deliver back-of-house services.

Digital hospitality solutions can enable a safe, efficient, contactless guest experience as the industry navigates the post-pandemic world.

Technology can deliver a safe and secure environment for travelers, guests, and employees and help reinvigorate the hospitality industry.

Students get a semblance of ‘normal’ as CSUSB expands Wi-Fi to student parking areas to help with on-line learning during the ongoing health crisis.

Healthcare providers need to leverage technology, such as asset tracking, to prevent equipment loss and free nurses and others from administrative tasks

Business continuity and digital transformation are fundamental to the resurgence of the hospitality industry in this post-health crisis era.

A smart city project can use innovation to set strategic priorities, increase process efficiency, improve transparency and boost the local economy.

A business continuity strategy, together with expert and professional support keeps ALE customers up and running in the time of crisis.

Integrated solutions improve clinician response and enable connected patient care. A few Aha! moments can help us see the bigger picture in digital healthcare

Smart transportation solutions are driving us into the future. Move your passengers further to connected experiences with Rainbow and Location-Based Services.

Learn tips to make remote working more efficient with cloud-based collaboration and communication solutions.

In these times of crisis, a simple, secure remote networking solution can keep your business running and your employees safe.

Win with smart connections: Track your assets the way Gretzky tracks a puck.

Continuity of learning is important. When schools are forced to close, they need a safe and robust platform to deliver remote education capabilities.

How can companies from all industries continue to operate during these troubling times?

Avoiding the spread of coronavirus in hospitals

Alcatel-Lucent Rainbow: Keep your business up and running when in a crisis

Businesses need networks that can quickly adapt to changing needs. ALE Digital Age Networking delivers the intelligence that 21st century businesses demand.

Communications are critical for national defense. A compliant Communications and Information System (CIS) is required to deliver secure, instant communications.

From universities to metro stations, from hotels to hospitals, and from sprawling shopping malls to stadiums, Wi-Fi connectivity is on the front line.

Enable Railway 4.0 with next-generation Communications and Network solutions

How orchestrated communications during the prevention and intervention stages can help

This blog raises awareness about the use of consumer-grade comms applications within a business. It illustrates how unregulated use of ‘shadow IT’ can be detrimental.

Did your cybersecurity leave by a backdoor?

Augmented intelligence and IoT fingerprinting provide the tools network administrators need to optimize bandwidth and make better decisions.

Cloud solutions are transforming business models and opening doors to new economic models to pay for digital transformation.

Wi-Fi 6 delivers the experience your customers deserve with faster transfer speeds, better performance, a wider area of coverage and longer battery life.

802.11 ax is Wi-Fi 6, the next gen wireless network standard. Read about its benefits and listen to experts discussing it via a podcast.

The WPA3 security protocol used in Wi-FI 5 and Wi-Fi 6 access points can protect you from KRACK..

How digital mobility enables care givers to deliver improved patient care and outcomes, while also improving the overall experience for patients.

Organizations globally need to modernize their business and operational processes. A sound strategy is vital to transform to a fully-digitalized enterprise.

Schools can use analytics to drive student success and retention

Robust, reliable Wi-Fi across your campus is needed to provide a new world of personalized learning

IoT innovation is transforming enterprises. A simple, secure solution to onboard the flood of devices will be required to grow your IoT digital business.

Enterprises and industries can anticipate issues and make better decisions with proactive analytics enabled by AI, data analytics and machine learning.

A resilient network, with easy service provisioning, lets IT leaders shift their focus from managing a network, to running a business.

School alumni play an important role in growing their institution by being a link for future grads and employers through technology.

The network you have may not be the network you need. Digital age technologies will take you into the digital era with the right network for your business.

I am afraid. Those three words sum up how I've felt about using the cloud for my personal and work related data.

Digital transformation, the digitization of professions and the on-boarding of employees are determining factors for the customer experience in the hotel industry.

Schools that focus on campus safety use tools like mass notification systems to provide peace of mind to worried parents

In this blog of the Smart Hospitality Networks series, we explore the different network architectures for different hotel types

In this last blog of the Smart Hospitality Networks series, we explore the GPON network type and safer alternatives for hotels

The Safety Dance: Creating a safe and secure learning environment on every campus.

In a crisis situation you need an efficient, secure communications solution that you can count on.

In this first blog of the Smart Hospitality Networks series, we explore the latest trends in the hospitality industry and their effects on hotel networks

In this third blog of the Smart Hospitality Networks series, we explore how smart rooms, room automation and IoT impact hotel networks.

This is the second of the Smart Hospitality Networks blogs series, where we explore the requirements of a stellar hotel’s Wi-Fi

Information in healthcare is like oxygen. That’s why your network should process data the way your respiratory system works.

Healthcare technology systems are like the complex systems of the body and are just as vital to patient care delivery and survival.

Benchmarking your digital transformation journey can help you learn and benefit from your competitors.

In the healthcare industry, smart solutions can free up clinician time and save money, to deliver the best possible patient care.

Introducing the 2019 IT Vanguard Honorees: The Unsung Heroes of Customer Experience

The hype surrounding the potential of IoT shows no sign of subsiding, and now it's morphing from a smart concept to reality - investment bank Goldman Sachs cites IoT as a $7tn opportunity by 2020.

Take services for persons with reduced mobility (PRM) to the next level with Rainbow CPaaS and LBS.

A partnership and a personalized digital solution that upgrades the guest experience and meets hotel operational needs

Mobility, digital guest experience, hotel Wifi, IoT connectivity and security: key pillars identified in the recent survey among international hotel operators

How the internet and mobile technology have changed the way citizens use public services

How CPaaS, A.I. and analytics can help government industry leaders break organizational silos

City wifi networks need to handle a lot of device connections, which can affect data security. Here’s how to make public wifi secure.

City wifi networks handle a lot of device connections, which can affect speed. Here’s how to make public wifi faster.

Mobile and IoT connections put pressure on city wifi. Here is a guide on how to build a solid public wifi network.

Internal crowdsourcingcombines business knowledge and talentto develop meaningful, versatile and creative ringtones for ALE super-wideband business phones.

Collaborative communications is essential for efficient seaport operations

Digital transformation is changing the hospital experience. A fully connected hospital network provides a means to link patients, health professionals and machines, improving workflows and optimizing the care pathway.

Connectivity is at the heart of the network that connects people and machines to redefine care delivery.

Connectivity is at the heart of the network that connects people and machines to create the future of the patient experience.

5 Innovations to get passengers where they need to be easier, faster and safer.

This is a true story about ALE. It’s a story about our digital transformation experience—where things got stalled, and what it took to succeed.

Reduce congestion and energy use, and improve operational performance with a 21st century rail network.

Several years ago, Mercy Ships started down the path towards becoming a multi-ship fleet once again. The desire was to bring hope and healing to the world's forgotten poor with greater impact than had ever been accomplished before.

Artificial intelligence and the internet of things are transforming the way we talk to each other, as well as the objects around us, in our daily lives.

Intelligent Transportation Systems connect travelers to smart roads and services to make travel easier and safer

Secure networks and communications for rail ensure a better passenger experience, efficient operations and improved safety.

Borderless communications and collaboration between ports and logistics stakeholders can create a seamless journey.

Multimodal transportation is creating a fully connected experience for passengers, and changing the way we travel.

Together working to recognize the unsung heroes of the Customer Experience.

Improve care team responsiveness and reduce alarm fatigue with an efficient notification service

Digital engagement transforms passenger journeys from a ‘disconnected’ experience to a ‘connected’ experience and satisfies expectations every step of the way.

UCaaS is exploding in popularity with ready-to-go applications. However, adding CPaaS into the mix can take a communication experience to the next level.

LBS deliver better security, improved profitability and ultimately a better travel experience.

Involve stakeholders to transform ideas into innovative solutions

Understanding when ‘rip-and-replace’ is needed and when it’s not can save your business time and money.

Cloud-based CPaaS is changing the way enterprises communicate, develop new services, and interact with customers.

Whether a primary, secondary, or post-secondary institution, collaborating with professional first responders in a time of crisis is a requirement.

Raising awareness of a campus safety event is not a trivial task given the disparate sensors & alarms that may be involved. It requires an integrated approach.

Our mass notification solution supports message delivery to multiple devices for real-time mass reach and enables recipients to respond if they are safe.

Digital transformation helps businesses improve the customer experience, increase employee efficiency and accelerate decision making.

Rail operators are evolving their networks to ensure safety and security, and deliver the best possible experience for their passengers.

Threats arise quickly and evolve fast. Proactive security solutions that can prevent, detect and respond rapidly are crucial to the aviation industry.

CPaaS enables new digital services and applications that help businesses connect people, things and processes, faster, easier, and more securely.

It’s not just millenials; every generation, including baby-boomers, are driving enterprises to shift to collaboration tools from the cloud.

How can government organizations rise above pain points to achieve digital transformation?

Digital engagement is about harnessing the power of the digital world, including social, cloud, mobility and big data analytics.

A connected customer is an empowered customer. With CPaaS, it’s all about connectivity, integration and great digital engagement.

A look into tomorrow's smart cities

IoT, sensors, and connectivity help increase school safety

An evolving communications landscape requires evolving solutions. Alcatel-Lucent Rainbow™ takes enterprise communications into the future.

The Operations Control Center (OCC) is the brain that manages the day-to-day activities of transport operators.

Teaching is changing which means networks must change. Students and educators can succeed together in a connected and collaborative environment.

What exactly needs to be transformed?

Digital transformation can help you respond to shifting customer attitudes and behaviours, and stay competitive in a hyper-competitive world.

The need to improve long term quality care for patients is a main driver behind consolidations occurring in healthcare.

Learnership Programme - the path to the future.

Assessing your business and identifying your pain points can provide a solid foundation for your digital transformation.

More on our blog in this series of articles by various authors about the Internet, the evolution of its acquisition models and Network On Demand. Today's article is by Neal Tilley

As BYOD becomes a reality on campus, a multi-layered strategy that secures networks from within is key to protecting data and devices.

Connected-driverless vehicles (automobiles not operated by humans, yet connected to a sophisticated guidance network) will become the norm.

Customer engagement is crucial to ensure your customers are happy. WebRTC lets you interact real time to make sure they keep coming back.

Demand for a richer, connected experience created by user mobility, BYOD, IoT and new data analytics are driving enterprises to consider a new network strategy.

A network that can scale quickly and is simple to manage can address the influx of BYOD and ensure students and staff stay connected.

Ensuring that critical crisis management tools are available and accessible in the event of a campus emergency.

Moving productivity forward with artificial intelligence, bots and natural language and creating a human-centric work environment

Turn Healthcare challenges into opportunities

Don't your customers deserve your best?

Digital engagement attracts and retains customers while providing them with the best on-line services.

In case you didn’t get enough data from the last blog on trends in networking or your curiosity is piqued, here is our next blog that reviews more survey data. 

Security and manageability are biggest network infrastructure challenges identified in recent end-user survey.

Five Tips for Building Tomorrow’s Intelligent Campus: How to support the higher education needs of the future

To enable smart roads, you need a network that can connect intelligent IoT devices simply and securely.

Tips for Selecting a Collaboration Tool with Security in Mind.

Transportation authorities will need to think ahead to ensure the networks built today can handle the requirements of tomorrow.

From healthcare to hospitality, business leaders are adopting CPaaS tools to improve productivity and collaboration.

Revolutionizing the Public Venue Experience with Location-Based Services

Who are the leading Healthcare providers who trust ALE?

THE foundation for tomorrow’s digital campus

What Government, Higher Education, Transportation and Healthcare Are Doing

10 digital ways to optimize the care pathway

An explanation and an introduction to the verticals using it

What do changing customer preferences mean for enterprises?

ACU received an IDC Smart City-Education category award for creative use of smart technology enabling user interaction with a light-based art installation.

Your whys, are our Why

If you're in IT, or you need to be concerned about protecting your company's ability to do business 24/7, you have got to pay attention to what happened on October 21 when a distributed denial of service (DDoS) attack came knocking on Dyn's door (a domain name service provider).

Building Today’s and Tomorrow’s Intelligent Transportation Systems

Your guests want to interact with you from their smartphones, even when they're on your premises.

Read how Transit Wireless became a recipient of industry firm IDC's Smart City North America Award.

Being mobile is the way of the world these days – in daily life and in business. But are you letting your workers fulfil their mobile potential?

Why wait to develop an ideal healthcare infrastructure?

65% of guests use hotel Wi-Fi within 7 minutes of arriving. So how can hotels make their first experience an excellent one?

Time to get onboard with ALE, where privacy is designed into the product.

A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospital’s core businesses.

Enhance hospital asset and people protection through digital transformation

Digital transformation through technology across industries is rapidly improving business activities, processes and capabilities benefiting everyone involved.

Technology can help build a safe school environment with IoT, sensors, connectivity.

SKM gains employee efficiency, accessibility with ALE communications products

Students foresee the future of communications – and it’s not yet another tool!

Pay attention to security, bandwidth and application visibility when rolling out a wireless network upgrade

The technology trends of today — big data, artificial intelligence, robotics, and the Internet of Things — are feeding into the fourth industrial revolution. Today, we are connected to unprecedented processing power, storage capacity, and access to knowledge.

21 billion.That’s the number of Internet of Things (IoT) devices Gartner predicts will be in use worldwide by 2020.

My wife once said to me, “It’s not how much money you have, its how you spend it!” That sage advice is as relevant for E-rate FY2018 as it is for running a household; understand your requirements and find the right product(s) to meet both your budget and needs. 

Serious security weakness discovered in WPA2 in the last day or two presents a serious security issue for Wi-Fi networks and the devices that use them.

In our blog here, we've been exploring the evolution of enterprise communications and the trends that have influenced change throughout the years.

How ALE managed the WannaCry cyber attack and our Service Desk experience using Rainbow cloud based Communication platform.

Enterprise communications have changed greatly over the last century, as you may have read in our brief travel through its history -- a rapid evolution made possible by technology and vendor advancements.

Cisco often claims that it may charge a little more (a little?!) for its network switches than the competition, but when all things are considered, Cisco leads in Total Cost of Ownership (TCO).  Really?

You could see, hear and feel the energy from the moment you walked into the room at the 4th Hacking Health Camp, sponsored this year by ALE.

A digital transformation is happening. Discover more about ALE's Connected Products and Big Data Initiative.

SPB is a fantastic open standard, and if your current vendor isn't meeting your expectations, ALE offers you an alternative.

With the Internet of Things coming to every business in one way or another, it's critical that organizations brace themselves for the risks that come with an around-the-clock network of devices exchanging data. And make no mistake: The risks are numerous, and the list is getting longer all the time.

The OmniSwitch 6865 is the latest edition to the OmniSwitch family. And it's very special, as it's the world's only ruggedized Ethernet switch that supports Shortest Path Bridging (SPB, aka IEEE 802.1aq).

Did you know that Small and Medium Businesses (SMBs) are responsible for 2 out of every 3 jobs around the world?

One key takeaway from an IDC Enterprise survey in late 2015 on the state of UCandC adoption among businesses was that 54% of enterprises, large and small, said they were preparing to adopt hybrid UCandC by 2017.

Have you ever bought something expensive thinking you were going to use it a lot, but ended up only using it occasionally?

No longer a mere component of enterprise IT strategy, mobile has become the primary driver of every IT decision made today.

At the end of the original "Back to the Future" movie, Marty cautions Doc Brown that there isn’t enough road for the DeLorean time machine to achieve the necessary 88 MPH to catapult them into time travel, to which Doc responds, "Roads? Where we’re going, we don’t need roads."

Abilene Christian University (ACU), is a medium-size, private, selective, residential university with an enrollment of 4,900 students and supported by 850 faculty and staff to create a dynamic and technology-rich learning environment.

We have reached a complex and transformative stage in digital business.

... And it claims its share. 

Walkie-Talkies are a great communication tool for a variety of businesses.

The dot-com crash brought about a lot of changes, including new ways of thinking about business technology.

OpenTouch Conversation tutorials made easy.

Today, companies and firms, whatever their size or business model, need to stay connected.

New expectations from consumerism have forced healthcare providers to rethink their patient engagement strategies.

In the business environment in which we work, aimed at companies and influenced by continuous technological developments, it has always been quite complicated to overcome certain barriers standing between what suppliers propose and what the customers finally decide to acquire.

If it feels like running IT for an enterprise has become a schizophrenic undertaking, there's good reason.

But is this the end of the story?

Be penny wise and never pound foolish again!

We have known for a century, thanks to Einstein, that "matter" is energy (or at least can be converted to energy, and vice versa).

If you answered "no," then maybe you haven't really thought about it.

Today's network infrastructures are under attack.

Shortest-path-bridging is increasingly expanding its reach beyond the data center and is providing network administrators a new alternative for service separation, while at the same time reducing or eliminating the use of spanning tree in their networks.

Are you suffering from traditional IT infrastructure? It's a funny question, admittedly, but some of you are no doubt violently nodding your heads in agreement.

Transformation: that's the word I would use to describe current business technology trends.

Mobile guests are changing the experience game in hospitality.

I can’t remember the first time that I heard the term FUD, but the strength of its impact has always struck me as remarkable!

Where does your guest's experience start? Online? On the phone? At the hotel door?

A year ago I accepted a challenge to establish a new team in my IS/IT organization dedicated to defining and improving ALE business outcomes.

Who has the biggest impact on today's business leaders? Without a doubt, the CIO and his IT teams.

A closer look at how using collaborative sites has helped ALE teams and peers to share information and foster collaboration.

The key considerations for any SMB business owner before investing in a new phone or UC solution are whether this will improve profitability, productivity or reduce operational cost.

A good technology can feel like magic when it improves your business.

Why Near Field Communication (NFC) is important in the Open Workspace

This is part 2 of a series titled "Demythologizing Cisco"

I recently returned to the high technology industry after a nine year detour into the world of philanthropy.

I heard something recently that made me stop and take notice.

Technology and travel in today's world, the two are mutually exclusive.

No one is surprised when I try to draw every last ounce of value out of an asset or application.

A tech executive I know was fond of saying "technology is successful when it is invisible."

A few years ago, online changed the way we booked our tickets, paid for groceries, transacted with the bank and many more daily rituals.

Today while listening to Jim Cramer talk about Cisco's results..

Schools can use cloud-based communications to deliver true personalized digital engagement with students and faculty.