Digital transformation is changing the hospital experience. A fully connected hospital network provides a means to link patients, health professionals and machines, improving workflows and optimizing the care pathway.
The hospital of tomorrow is already starting a "connected" revolution. In this model, the hospital acts as a smart hub.
The intelligent administration of the hospital
Connected hospitals pool and share their network resources and data. This connected trend is expanding to include medical offices, nursing homes, health professionals, and more.
Administrators are primarily concerned with network security, network performance and network maintenance, as well as the ability to connect Internet of Medical Things (IoMT) devices and the availability of innovative apps. Patients and visitors can benefit from in-door Location-Based Services (LBS) that provide wayfinding, geo-referencing, geolocation, and behavior analytics.
The patient room of the future
Modern, friendly and ultra-connected, patient rooms contribute to the autonomy of the care staff, while facilitating the services they provide.
For simple services, the patient no longer needs to have the care staff help them. Through an application on a tablet or smartphone, they can control their bed position, change the temperature of their room, close the curtains, order meals and more. Their touch screen controls all comfort-related applications and provides hotel-type services, while the smart healthcare network ensures that all services are delivered and secured from medical applications, such as Electronic Health Records (EHR) while sharing the same network infrastructure.
Applications already exist to automate admissions and discharge from a hospital. Now those capabilities and services are also accessible through smartphones and tablet applications. This is supported by a network infrastructure that is always available, offering reliable and effective solutions for real-time connectivity for patients, care givers and other relevant parties. This intelligent connectivity becomes the indispensable and a common link in your organization.
By qualifying the patient calls to the healthcare team, caregivers can prioritize their interventions such as a call for a glass of water, call for assistance for pain, dizziness, or distress.
This will transform the way in which patients interact with staff:
• Real-time feedback of information
• Doctors can remotely monitor patients
• Increase the frequency of information exchanges between patients and the healthcare team
• Better resource and staff management with the right resources available when and where needed and required
Location-Based Services (LBS)
A relatively new capability is Location-Based Services, using Bluetooth Low Energy (BLE) technology. A LBS infrastructure is designed to provide wayfinding (indoor turn-by-turn navigation), geolocation (where am I, where is my destination) and geonotification (push messaging e.g. hand hygiene for entry/exit), as well as asset tracking, for locating people and assets:
• Simplifies the patient’s journey with self-guided navigation tools and interactive kiosks that when located in the outpatient or waiting room section, promotes dissemination of information and patient self-registration to reduce or eliminate wait times.
• Secures people and property with an intelligent alarm processing solution, able to connect events generated by an individual. A person, a sensor or connected object that staff, with the appropriate skills and nearest to the alarm, can respond.
• Enables nurses to spend more time with patients since they can reduce the amount of time looking for doctors or medical equipment
• Improves maintenance services by monitoring the medical and non-medical resources to better organize them:
• Reduce downtime of facilities or critical equipment
• Synchronize patient treatment schedules
• Improve inventory management
Innovation: People and resources in the right place at the right time
Hospitals are now setting up new Location-Based Services and solutions for people and assets. A badge provided to staff and patients helps locate them or prevents them from entering protected areas or getting lost.
A tag installed on equipment can be traced, generating a notification to the geolocation service if the equipment goes past a pre-defined zone where the equipment should not be moved to.
In emergency scenarios, such as “plan blanc” *, where real-time communication and collaboration is key, the hospital will be able to synchronize all elements of its organization to provide an optimal response with:
• Mobilization of teams
• Internal and external communications
• Management of beds and rooms
• Internal patient transportation
• Location of medical equipment
• Setup of impromptu/temporary triage areas (indoor or outdoor)
A complete network connected throughout your region
Innovative, integrated hotel-type services from application partners facilitate admissions and discharges from hospitals. This provides access to hotel-like guest services such as VOD through a smartphone / tablet application.
Alcatel-Lucent Enterprise (ALE) supports a single network infrastructure, secured by unified user/device policy management, with IoMT identification, onboarding, enablement and containment, all supported by a single network management system (on premise or in the cloud), that provides full configuration, management and control of a hospital network, complete with network and application analytics to fine-tune network performance. ALE is also working on an IoT Gateway that standardizes interfaces for the many protocols used by different subsystems such as home automation, IoT SigFox or LoRa, MQTT, and facilitating their integration through Alcatel-Lucent Rainbow™.
ALE provides a unique solution with OmniAccess Stellar Location-Based Services (LBS) for wayfinding, geolocation and geonotification and is working on a BLE based asset tracking solution for people and assets with open APIs for application development.
A badge provided to staff as well as patients can be used to locate them and prevent them from entering protected areas or getting lost. A tag is installed on the equipment to be traced, such that when it passes near a receiver, its position is updated on a floorplan map by the asset tracking service.
ALE telephones also integrate Bluetooth Low Energy (BLE) function to enrich the “mesh” and improve the geolocation accuracy.
Hospitals supported by technological innovations are future focused and place high importance on the well-being of both users and healthcare professionals. Tomorrow's progressive hospital is being built today.
Connectivity is spearheading this transition, moving from concept to realization and generalization.
ALE continues to focus on patient and caregiver services and support provided by a unique infrastructure for geolocation. This effective equipment and people monitoring contributes to safety while improving the flow of patients and visitors.
Read the other “Hospital of the Future” blogs:
• The future patient experience https://www.al-enterprise.com/en/blog/future-patient-experience
• Technology for health professionals https://www.al-enterprise.com/en/blog/tech-for-health-professionals
Download the white paper to discover ALE’s complete vision of the Hospital of the Future.
Learn more about our solutions:
* French plan blanc: The French white plan (plan blanc) is the emergency plan for facing a sudden increase in hospital activity, such as a massive number of casualties to treat due to an accident, disaster, epidemic or a lasting climatic event that becomes deadly for fragile people such as a heatwave.
As digital technologies reshape the transportation landscape, Intelligent Transportation Systems (ITS) are making the move toward smarter roads.
Security is a top priority in federal networks. OmniSwitch is the switch of choice to deliver the zero trust network security governments demand.
Healthcare quality and experience rely on frictionless information exchange. Learn why a performing connected strategy matters for patients and clinicians.
ALE launched a new entry-level service plan, called Rainbow Office Essentials, across Europe for businesses seeking the key features of a unified communications offering – phone and messaging – at an affordable rate.
How to use technology to create effective public services
Digital transformation enables university campuses to create a smart, safe, secure and successful community for students and faculty.
The Place of the Human in today’s challenging business situation
Global charity Qhubeka shows 2019-2020 results with real impact on children’s lives in Africa.
Alcatel-Lucent Rainbow: Keep your business up and running when in a crisis
From universities to metro stations, from hotels to hospitals, and from sprawling shopping malls to stadiums, Wi-Fi connectivity is on the front line.
802.11 ax is Wi-Fi 6, the next gen wireless network standard. Read about its benefits and listen to experts discussing it via a podcast.
Organizations globally need to modernize their business and operational processes. A sound strategy is vital to transform to a fully-digitalized enterprise.
In the healthcare industry, smart solutions can free up clinician time and save money, to deliver the best possible patient care.
Mobility, digital guest experience, hotel Wifi, IoT connectivity and security: key pillars identified in the recent survey among international hotel operators
How CPaaS, A.I. and analytics can help government industry leaders break organizational silos
City wifi networks need to handle a lot of device connections, which can affect data security. Here’s how to make public wifi secure.
Top 5 challenges in the shift from a legacy economy to a subscription economy
Government industry trends are showing public and free wifi are essential for cities and communities.
5 Innovations to get passengers where they need to be easier, faster and safer.
This is a true story about ALE. It’s a story about our digital transformation experience—where things got stalled, and what it took to succeed.
Several years ago, Mercy Ships started down the path towards becoming a multi-ship fleet once again. The desire was to bring hope and healing to the world's forgotten poor with greater impact than had ever been accomplished before.
Borderless communications and collaboration between ports and logistics stakeholders can create a seamless journey.
Hybrid cloud lets organizations bridge the gap between today and tomorrow. Companies can benefit from existing investments while accessing new innovations.
Multimodal transportation is creating a fully connected experience for passengers, and changing the way we travel.
Digital engagement transforms passenger journeys from a ‘disconnected’ experience to a ‘connected’ experience and satisfies expectations every step of the way.
Involve stakeholders to transform ideas into innovative solutions
Digital transformation helps businesses improve the customer experience, increase employee efficiency and accelerate decision making.
CPaaS enables new digital services and applications that help businesses connect people, things and processes, faster, easier, and more securely.
It’s not just millenials; every generation, including baby-boomers, are driving enterprises to shift to collaboration tools from the cloud.
Digital engagement is about harnessing the power of the digital world, including social, cloud, mobility and big data analytics.
A look into tomorrow's smart cities
An evolving communications landscape requires evolving solutions. Alcatel-Lucent Rainbow™ takes enterprise communications into the future.
Teaching is changing which means networks must change. Students and educators can succeed together in a connected and collaborative environment.
What exactly needs to be transformed?
Assessing your business and identifying your pain points can provide a solid foundation for your digital transformation.
More on our blog in this series of articles by various authors about the Internet, the evolution of its acquisition models and Network On Demand. Today's article is by Neal Tilley
Demand for a richer, connected experience created by user mobility, BYOD, IoT and new data analytics are driving enterprises to consider a new network strategy.
Moving productivity forward with artificial intelligence, bots and natural language and creating a human-centric work environment
In case you didn’t get enough data from the last blog on trends in networking or your curiosity is piqued, here is our next blog that reviews more survey data.
Security and manageability are biggest network infrastructure challenges identified in recent end-user survey.
Five Tips for Building Tomorrow’s Intelligent Campus: How to support the higher education needs of the future
Tips for Selecting a Collaboration Tool with Security in Mind.
From healthcare to hospitality, business leaders are adopting CPaaS tools to improve productivity and collaboration.
Revolutionizing the Public Venue Experience with Location-Based Services
What Government, Higher Education, Transportation and Healthcare Are Doing
What do changing customer preferences mean for enterprises?
Digital transformation through technology across industries is rapidly improving business activities, processes and capabilities benefiting everyone involved.
SKM gains employee efficiency, accessibility with ALE communications products
Students foresee the future of communications – and it’s not yet another tool!
Pay attention to security, bandwidth and application visibility when rolling out a wireless network upgrade
The technology trends of today — big data, artificial intelligence, robotics, and the Internet of Things — are feeding into the fourth industrial revolution. Today, we are connected to unprecedented processing power, storage capacity, and access to knowledge.
21 billion.That’s the number of Internet of Things (IoT) devices Gartner predicts will be in use worldwide by 2020.
First it was bring your own device (BYOD) that left enterprises scrambling to include employees’ personal mobile phone or tablet devices on the network in a secure, efficient way. Now, it’s estimated that 3.7 million employees work from home at least half the time, creating new challenges for the enterprise network.
In our blog here, we've been exploring the evolution of enterprise communications and the trends that have influenced change throughout the years.
Enterprise communications have changed greatly over the last century, as you may have read in our brief travel through its history -- a rapid evolution made possible by technology and vendor advancements.
Tipsheet: You can make better decisions by understanding the key trends impacting enterprise communications
You could see, hear and feel the energy from the moment you walked into the room at the 4th Hacking Health Camp, sponsored this year by ALE.
A digital transformation is happening. Discover more about ALE's Connected Products and Big Data Initiative.
Did you know that Small and Medium Businesses (SMBs) are responsible for 2 out of every 3 jobs around the world?
No longer a mere component of enterprise IT strategy, mobile has become the primary driver of every IT decision made today.
We have reached a complex and transformative stage in digital business.
Walkie-Talkies are a great communication tool for a variety of businesses.
The dot-com crash brought about a lot of changes, including new ways of thinking about business technology.
In the business environment in which we work, aimed at companies and influenced by continuous technological developments, it has always been quite complicated to overcome certain barriers standing between what suppliers propose and what the customers finally decide to acquire.
If it feels like running IT for an enterprise has become a schizophrenic undertaking, there's good reason.
Are you suffering from traditional IT infrastructure? It's a funny question, admittedly, but some of you are no doubt violently nodding your heads in agreement.
Transformation: that's the word I would use to describe current business technology trends.
Mobile guests are changing the experience game in hospitality.
Where does your guest's experience start? Online? On the phone? At the hotel door?
A year ago I accepted a challenge to establish a new team in my IS/IT organization dedicated to defining and improving ALE business outcomes.
Who has the biggest impact on today's business leaders? Without a doubt, the CIO and his IT teams.
A tech executive I know was fond of saying "technology is successful when it is invisible."
Schools can use cloud-based communications to deliver true personalized digital engagement with students and faculty.