The survey says...

августа 02, 2018

Security and manageability are biggest network infrastructure challenges identified in recent end-user survey.

Yeah, I hear ya…what, ANOTHER survey? Except you may actually find the information relevant and helpful in your work life if you deal with network issues on any sort of regular basis. If so, read on.

Recently, Alcatel-Lucent Enterprise (ALE) commissioned emedia, part of publishing group Ziff Davis, to conduct a survey of IT decision makers in the education, hospitals and healthcare, hospitality and cruise, and transportation sectors. The goal was to get to the heart of the networking challenges facing enterprises of all sizes.  

Why do this survey?
The survey, completed in late 2017, was to better understand the current state of the market, the challenges and trends that will affect organizations in the future. Survey participants included companies with between 150 – 2499 employees from Australia, France, Germany, India, Singapore and the United Kingdom. 

Who replied?
Within the survey, larger enterprises, those with 1000-2499 employees, were the most responsive across all regions with just over half of the responses coming from these companies. As expected, larger enterprises will be the first to take on new technology to enable better connectivity and drive profit or improve guest or patient care.

Within those larger organizations, educational institutions were the most responsive section, which is not surprising since technology continues to play an increasingly important part in education delivery. Hospitality is another sector where technology has played a transformative role, enabling efficiency across procedures. Hospitality was also the second most responsive industry across most regions.

What’s your biggest challenge?
Security and manageability were shown to be the biggest challenges faced by IT decision makers, each representing 30 percent of the responses. Reliability was cited by 25 percent of respondents as another major challenge, followed by scalability at 15 percent of the responses. Answers across regions showed little variation, illustrating that regardless of industry, company size or area, companies are facing similar challenges with their current providers.

ALE Survey - Challenges Piechart

Security as a top concern comes as no surprise with data breaches of varying sizes happening every day. The cloud and the internet of things (IoT) are bringing large amounts of data to the enterprise and forcing IT decision makers to adjust to these constantly evolving security challenges.

Management through a cloud
Manageability has also become a big concern for enterprises as network management must address user mobility, BYOD and the IoT – all while prioritizing security and scalability. While this can be costly and complex, is emerging to meet the needs of IT decision makers. This network management as a service is designed to be flexible to meet manageability needs at a lower cost.

An example: Healthcare
In a healthcare setting – where there could be multiple buildings, hundreds of patients, doctors, nurses, and visitors – the network that supports the everyday communications operations needs to be easy to use and simple to maintain. It can be a life or death matter if the network isn’t working properly. The network must be able to address mobile healthcare providers’ need for access to data and communications, while still allowing visitors and patients to be able to use their own devices. Add all the new internet of things (IoT) devices and it can be very challenging to manage all securely and easily. And, it must be affordable.

ALE Survey - Hospital Network graphic

Network management as a service
It is now possible to have a fuss-free, cloud-based network management system for your healthcare network with zero footprint, zero deployment, and zero maintenance. Network Management as a Service (NMaaS) is designed to flex to meet your needs – at a lower cost. Alcatel-Lucent OmniVista® Cirrus goes hand-in-hand with Alcatel-Lucent OmniAccess® Stellar line of wireless access points. OmniVista Cirrus cloud-based management provides the security a healthcare setting needs, and with an affordable cost and minimal management on the IT department.

What’s your plan?
Do you have a plan for how to address network infrastructure challenges, such as security, manageability, reliability or scalability in your own business? Post your comments below on the challenges you’ve faced and what you are doing to tackle these issues.

I hope you found the survey results helpful. Maybe even provided you some food for thought on where you go next with your network. The good news is, you’re not alone in your struggle to stay a step ahead of security concerns while delivering the latest capabilities to your users. 

You can view the infographic that summarizes the survey results here. Stay tuned for the next blog that will cover the trends that IT decision makers foresee disrupting business as you know it.

Vicki Vaughn

Technical marketing writer and U.S. patent agent

Vicki Vaughn has over 20 years of experience in the telecommunications industry working in various marketing, PR, investor relations positions, and now supports patent efforts as a U.S. patent agent.

Currently in the Communications group of ALE, she is a technical marketing writer and editor of marketing and communications materials for use across various traditional and modern social media outlets. Plus, she supports ALE's US patent efforts.

About the author

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Creating the Future of Healthcare Together: 2017 Hacking He…

You could see, hear and feel the energy from the moment you walked into the room at the 4th Hacking Health Camp, sponsored this year by ALE.

Navigating the back roads of digital transformation: connec…

A digital transformation is happening. Discover more about ALE's Connected Products and Big Data Initiative.

Love SPB? We've got you covered.

SPB is a fantastic open standard, and if your current vendor isn't meeting your expectations, ALE offers you an alternative.

The Dark Side of the IoT: Potential Threats Abound

With the Internet of Things coming to every business in one way or another, it's critical that organizations brace themselves for the risks that come with an around-the-clock network of devices exchanging data. And make no mistake: The risks are numerous, and the list is getting longer all the time.

Rugged SPB: A must have for road and rail

The OmniSwitch 6865 is the latest edition to the OmniSwitch family. And it's very special, as it's the world's only ruggedized Ethernet switch that supports Shortest Path Bridging (SPB, aka IEEE 802.1aq).

5 key issues SMBs are grappling with

Did you know that Small and Medium Businesses (SMBs) are responsible for 2 out of every 3 jobs around the world?

It’s going to be a hybrid world, and here’s why

One key takeaway from an IDC Enterprise survey in late 2015 on the state of UCandC adoption among businesses was that 54% of enterprises, large and small, said they were preparing to adopt hybrid UCandC by 2017.

Fore! Sometimes great ideas are easier to spot than errant …

Have you ever bought something expensive thinking you were going to use it a lot, but ended up only using it occasionally?

Mobility is Everything

No longer a mere component of enterprise IT strategy, mobile has become the primary driver of every IT decision made today.

Smarts to Keep up with the IoT in ITS

At the end of the original "Back to the Future" movie, Marty cautions Doc Brown that there isn’t enough road for the DeLorean time machine to achieve the necessary 88 MPH to catapult them into time travel, to which Doc responds, "Roads? Where we’re going, we don’t need roads."

Network planning can be easier you think

Abilene Christian University (ACU), is a medium-size, private, selective, residential university with an enrollment of 4,900 students and supported by 850 faculty and staff to create a dynamic and technology-rich learning environment.

Make IT simple

We have reached a complex and transformative stage in digital business.

Cyber security: Then comes the source code

... And it claims its share. 

DECT: a viable alternative to walkie talkies

Walkie-Talkies are a great communication tool for a variety of businesses.

Implications of new IT models

The dot-com crash brought about a lot of changes, including new ways of thinking about business technology.

What if you only paid for the network services you actually…

Today, companies and firms, whatever their size or business model, need to stay connected.

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7 recommendations to increase patient satisfaction in hospi…

New expectations from consumerism have forced healthcare providers to rethink their patient engagement strategies.

This is useful or nevertheless cool

In the business environment in which we work, aimed at companies and influenced by continuous technological developments, it has always been quite complicated to overcome certain barriers standing between what suppliers propose and what the customers finally decide to acquire.

All roads lead to hybrid! The need for dual-speed IT

If it feels like running IT for an enterprise has become a schizophrenic undertaking, there's good reason.

Be penny wise and never pound foolish again

Be penny wise and never pound foolish again!

The IoT is riding on a road near you

We have known for a century, thanks to Einstein, that "matter" is energy (or at least can be converted to energy, and vice versa).

Are you being held hostage by your network?

If you answered "no," then maybe you haven't really thought about it.

Infrastructure under attack

Today's network infrastructures are under attack.

SPB: Farewell to Spanning Tree?

Shortest-path-bridging is increasingly expanding its reach beyond the data center and is providing network administrators a new alternative for service separation, while at the same time reducing or eliminating the use of spanning tree in their networks.

A cure for traditional infrastructure

Are you suffering from traditional IT infrastructure? It's a funny question, admittedly, but some of you are no doubt violently nodding your heads in agreement.

Network transformation: the trends for 2016

Transformation: that's the word I would use to describe current business technology trends.

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Prepare your hotel operations for mobile guests

Mobile guests are changing the experience game in hospitality.

Demythologizing Cisco part III: Is Cisco the only safe choi…

I can’t remember the first time that I heard the term FUD, but the strength of its impact has always struck me as remarkable!

4 steps to deliver a connected digital guest experience

Where does your guest's experience start? Online? On the phone? At the hotel door?

Implementing a lean mentality in IS/IT

A year ago I accepted a challenge to establish a new team in my IS/IT organization dedicated to defining and improving ALE business outcomes.

5 things every business should know about communications

Who has the biggest impact on today's business leaders? Without a doubt, the CIO and his IT teams.

Enterprise social networks increase user satisfaction

A closer look at how using collaborative sites has helped ALE teams and peers to share information and foster collaboration.

Top 5 tips for choosing an IP PBX for your small business

The key considerations for any SMB business owner before investing in a new phone or UC solution are whether this will improve profitability, productivity or reduce operational cost.

My customers believe I'm a magician

A good technology can feel like magic when it improves your business.

Confessions of an open plan office worker

Why Near Field Communication (NFC) is important in the Open Workspace

Cisco: the only safe choice?

This is part 2 of a series titled "Demythologizing Cisco"

Demythologizing Cisco

I recently returned to the high technology industry after a nine year detour into the world of philanthropy.

Trust new currency

I heard something recently that made me stop and take notice.

What do 7 of the top 10 luxury hotels have in common?

Technology and travel in today's world, the two are mutually exclusive.

Aging systems: the risks and hidden costs

No one is surprised when I try to draw every last ounce of value out of an asset or application.

The curious case of the invisible deskphone

A tech executive I know was fond of saying "technology is successful when it is invisible."

Tap is the new click

A few years ago, online changed the way we booked our tickets, paid for groceries, transacted with the bank and many more daily rituals.

Who's eating Cisco's lunch? ALE is!

Today while listening to Jim Cramer talk about Cisco's results..

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CPaaS- The heart of digital transformation

Schools can use cloud-based communications to deliver true personalized digital engagement with students and faculty.

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