The town of La Tronche modernized its communications facilities with Alcatel-Lucent voice and data solutions.
The Ville de La Tronche, located in the Isère region, is a city known for its dynamism and innovation. It has 145 municipal employees in 12 remote sites.
In order to be closer to the citizens, the municipality embarked on a project to modernize its telecommunications facilities.
The council wanted a centralized solution compatible with different equipment already in place at its sites.
Ville de la Tronche EN Customer Video
- The mini-switches are no longer needed for printers because they are connected to the PC ports
- The centralized management of servers reduces the cost by half for the operator, as there is only one phone subscription
- Operating costs have been decreased due to the passage from four to two switchboards following the introduction of softphones
- Employees’ productivity has been increased since the introduction of electronic directory and voicemail
- Customer service has also improved because there are almost no missed calls out of the 6000 incoming calls received each month