The Town of La Tronche turned to Alcatel-Lucent to modernize its Telephony, reduce its costs and ease the use of specific business activity softwares. A full IP solution has been chosen in order to standardize its equipment and enhance network performance.

Sébastien Astier, Telecom Manager, Ville de la Tronche

Challenges

  • IP Centralization for multi-site environment
  • Redundant core network for connecting 10G network servers and installation of switches for distribution
  • Access to the Unified Communications features: Videoconferencing, unique numbers, collaborative work on the OTBE platform 

Products & Solutions

Products

  • OmniSwitch 6250
  • OmniSwitch 6450
  • OmniSwitch 6900
  • OpenTouch Business Edition

Solutions

  • Business Telephony
  • Collaboration
  • Mobile Campus
  • Data Center
  • Mobile Communications
Преимущества
  • The mini-switches are no longer needed for printers because they are connected to the PC ports 
  • The centralized management of servers reduces the cost by half for the operator, as there is only one phone subscription 
  • Operating costs have been decreased due to the passage from four to two switchboards following the introduction of softphones 
  • Employees’ productivity has been increased since the introduction of electronic directory and voicemail 
  • Customer service has also improved because there are almost no missed calls out of the 6000 incoming calls received each month

Документы
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