We help rail operators move from connected to smart railway 4.0, to deliver secure and innovative services to their passengers and employees.

Railway operators are embracing digital transformation to meet the needs of a new world always on the move. From light-rail to high-speed rail, operators are deploying multimodal transport services to all connected passengers.

Alcatel-Lucent Enterprise is helping to accelerate the railway industry toward SmartRail 4.0 by harnessing the power of IP connectivity, the Internet of Things (IoT), Bluetooth Low Energy (BLE), and cloud multimedia capabilities.

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Smart railway solutions designed for the digital age:

  • Enhance passenger services to deliver an optimised railway experience
  • Strengthen safety and security with improved network and communications
  • Accelerate digitalisation to enhance operational efficiency

Powering safer and smarter rail transport

Web Transportation Focus Topic #1_1Railway Solutions

Digitalisation supports new forms of interaction with passengers, such as enriching applications with contextual information. For example, knowing a passenger’s geolocation in a station can enable the closest agent to engage in a video interaction and provide assistance. With the ALE Rainbow cloud platform there is no need to develop those services. Rainbow provides a set of APIs that enable quick deployment and easy passenger adoption. It also provides the building blocks for virtual ticketing and Mobility-as-a-Service (MaaS) deployment.

Increasing safety and security will always be the top priority for railway operators. With ALE Digital Age Networking virtualisation you can deliver 4000 multicast feeds needed for CCTV services without compromising critical operational communications. All access network ports are protected by MACSec and IoT containment security. Your Operation Control Center can benefit from the innovative Dispatch Console and recording applications which ensure critical information is processed immediately to keep passengers and staff safe. In the event of a crisis, the Emergency Notification Server helps quickly manage critical communications with emergency authorities, both inside and outside of your organisation. With Web-RTC and Rainbow Edge, you can expand your control center team remotely, as required, while keeping services and data in your datacenter.

Connecting IoTs and sensors is a step forward in the digitalisation of operations. Processes can be automated with IoT to enable more visibility, related to mechanical defects or incidents, to the maintenance team. With Communications Platform as a Service (CPaaS), the team can take necessary actions in a timely manner, which can save money. With a single ALE WAN and WLAN infrastructure including ruggedized switches and Wi-Fi 6, you can reduce your investments and operational cost while delivering rich indoor and outdoor services.

Thanks to the Alcatel-Lucent Enterprise solution, more than 330,000 users access free Wi-Fi in the New York subway every day. We’re always moving the technological needle forward and have plans to increase bandwidth and quality, while monetizing the network. ALE USA is proactive in proposing new products that will help us achieve these goals. We look forward to continued cooperation and mutual success.

Thomas McCarthy, Director of Network Operations, Transit Wireless

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Why rail customers choose ALE

Railway operators trust ALE technology to deliver reliable multiservice, multitenant networks in harsh environments, including outdoors and tunnels. We enable rich interactions between people, processes, and IoTs through our cloud platform.

A robust network and communications infrastructure guarantee a mission-critical network and operational communications that deliver:

  • Support for all rail signalling systems
  • Ruggedized solutions for tunnels and trackside
  • Long-term support
  • Security by design
  • Rail industry certifications

New passenger interactions, personalised with contextual information, enriches communications between stakeholders and redefines the passenger journey with:

  • Easy in-app integration using APIs
  • Indoor geolocation and asset tracking
  • Bots and Artificial Intelligence (AI) integration 
  • Cloud and “XaaS” deployment

Rich solutions easily integrate into rail transport subsystems, open to large ecosystems including:

  • Multi-services/multi-tenant 
  • Scalable and future-proof architectures 
  • Readiness to support new devices and services 
  • Interoperability testing (DSPP, Rainbow API Hub)
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