Connectors and Apps

Rainbow connectors and apps enhance your business applications and processes by augmenting your customer interactions.

Build or consolidate your customer-centric strategy with ready-to-use Alcatel-Lucent Rainbow connectors and apps. Integrating Rainbow communication functions into your existing apps provides new opportunities to help you better communicate and support your customers. Hotels can offer a unique Mobile Guest app to guests, enterprises are able to personalize the user experience with their own brand and embed communications into exisiting business apps, and event organizers will boost digital engagement amongst their attendees.

Offer easy access to hotel services with Mobile Guest Application

Fully customizable mobile application offering hotel branded services
Offer guests easy-to-access information on services and promotions
Connect guests with hotel staff
Contact guests in any location within the hotel
Integrate with the hotel telephony system
Manage your app autonomously using the simple hotel administrator web portal
Leverage analytics to improve your customer centric strategy

Rainbow Guest Connect

Enhance customer engagement by offering a personalized user experience

Personalize the mobile application with your own company brand
Manage your app autonomously with an intuitive and easy to use web portal
Build or consolidate your customer centric-strategy
Chat internally or externally with stakeholders using a unified communication solution
Explore limitless development possibilities

Rainbow Custom Branded

Connect people during your event and boost digital engagement

Innovative capabilities - Explore new networking and communication possibilities that leverage the latest technologies
Revenue - Leverage sponsor and exhibitor tools to generate additional revenue
Reporting - Easily access KPIs or attendee engagement statistics whenever needed
Security - Apply built-in privacy controls
App management - Simple web portal lets event administrators manage content and customize apps

Rainbow Smart Event

Connectors for business applications

Provide your employees with an easy to use softphone from directly within their desktop interface. Embed enhanced communication capabilities into your existing business applications.

Provide your user/agent with a complete and comfortable to use desktop client integration
Benefit from true telephony integration
Enjoy effective UC-as-a-Service
Adopt a Cloud-based solution

Rainbow Connectors for business apps

Документы

техническая спецификация

Enterprise Rainbow Smart Event

Rainbow™ Smart Event is a complete solution to connect and engage with people before, during and after an event. The solution promotes interactive communicatio…

техническая спецификация

Rainbow Guest Connect

Alcatel-Lucent Enterprise Rainbow™ Guest Connect helps hotels engage with guests and propose services on mobile devices. The guest uses a smartphone provided b…

техническая спецификация

Rainbow Custom Branded

The Alcatel-Lucent Enterprise Rainbow Custom Branded solution provides a branding service that delivers a personalized look and functionality to a customer usi…