Small Business Phone System

Rainbow’s small business phone system offers companies an easy-to-use voice, text, file share, and video conferencing solution for all devices.

Simplify your communications with a comprehensive small business phone system that is versatile and easy to use. Alcatel-Lucent Rainbow is a cloud-based phone system that supports audio and video calls, text chat, video conferencing, and file sharing, to make communication fast and more effective. Team members can easily collaborate and provide customers with personalized service and faster answers.

Benefit from a versatile, mobile-friendly phone system

Connect with customers quickly, easily, and from anywhere.
Use your smartphone, computer, or phone to communicate.
Empower your team to work with customers, using the all-in-one app, offering telephony, group chat, screen share, and video.

Simplify meetings with video conferencing

Spend valuable time with your customers and suppliers by inviting them to join video meetings, share files securely, and send instant messages.
Have your team use video meetings for faster decisions from wherever they are.

Welcome customers with a smile

Empower your customer service staff by enabling them to leverage the same Rainbow functionalities directly from within any business application. No extra application required.
Team members instantly receive customer information on all incoming calls, so they can offer more personalized service.
Team members chat and collaborate with colleagues in real-time, directly from within the CRM desktop. Improve first call resolution.

Save with a reliable solution you can trust

Save 30% or more on communication-related overhead.
Leverage your internet and Wi-Fi infrastructure for long-distance calls and conferences.
Satisfy data safety concerns: Rainbow is ISO27001 certified, the international standard for cloud security.

Offer and subscriptions: Choose simplicity and save!

Rainbow is available on monthly or yearly subscriptions. Add or remove subscriptions to match your business needs.

		Best value
Recommended Rainbow offers for small business (1)	Rainbow Essential	Rainbow Enterprise	Rainbow Connect	Rainbow Room
Who?	Peer 2 Peer	Work from anywhere. Schedule meetings	Customer service agent	Meeting room equipment
Phone line (2)	Office phone	Smartphone, PC, MAC, web, office phone	Same as Enterprise	Meeting room
Host chat groups	20 participants	300 participants	Same as Enterprise	Same as Enterprise
Share file	1 GB storage	20 GB storage	Same as Enterprise	Same as Enterprise
Host video meetings	-	120 participants 12 video streams	Same as Enterprise	Same as Enterprise
Communicate from within your favorite CRM desktop	-	-	Screen pop Click-to-call Collaboration	-

(1) Want more options? Learn more about our Rainbow offer details from the Rainbow Solution Sheet

(2) Requires an on-premises Alcatel-Lucent Enterprise phone system connected to Rainbow cloud or a cloud service from Alcatel-Lucent Enterprise partners with the Rainbow Voice System option

What our customers are saying:

Over 20 million small business employees rely on Alcatel-Lucent Enterprise communication solutions daily for connecting with their customers and coworkers.