Features – Rainbow

Rainbow cloud phone system features let you call and collaborate from anywhere, on a desk phone, laptop, and mobile, to keep in touch with your business.

Learn about the features the Alcatel-Lucent Rainbow cloud phone system offers and how it can support your business. Rainbow is a feature-rich mobile and PC friendly business phone system that lets team members connect and engage with customers from anywhere with HD voice, video and group collaboration.

Mobile-friendly communications with customers

Use a smartphone, PC or desk phone for business communications from anywhere
See who is calling. You can consult your voicemail and call history at any time
Several people can be assigned to answer incoming calls, reducing the risk of missing a call
Transform all calls into business opportunities. Forward, transfer or conference with relevant experts to get things done efficiently

Quality VoIP phones for a great customer experience

Select your business telephones from a comprehensive range of award-winning models with sleek designs
Experience HD audio quality for more impactful conversations
Manage a high volume of calls with confidence as the phones are easy to use

Discover more about Rainbow Voice

Work together easily

Use a single app to call, make video calls, and share files
Work in groups, in person or remotely by sharing your screen to keep everyone on the same page
Host online video meetings with customers or employees with ease

Cloud phone system features

Mobile-friendly communications: Communicate on your device of choice so customers can reach you wherever you are.

Professional and reliable welcome: Greet customers with a smile using our welcome guides, call groups and professional voicemail features.

Easy call management: Enable your team to provide your customers with the answers they require with our shared directory, presence indicators, recording, and call-transfer capabilities.

Quality VoIP phones for a great customer experience: All our phone models offer an awesome audio quality and are easy to use. ALE’s passion for Telephony has a history of more than 100 years. Rainbow will continue that passion for the next 100.

Easily collaborate: Instantly meet online with colleagues or customers using our video and screen sharing capabilities.

See the full list of Rainbow phone system features.

Cloud phone system: How does it work?

Rainbow’s Cloud phone system offers two options to better match your businesses requirements.

Small business communications:

Rainbow Voice System	Rainbow connected to OXO Connect
Everything from the cloud	Applications in the cloud connected to an on-premises communication server
All Rainbow capabilities in monthly or yearly subscriptions	An offer including Rainbow subscriptions and Alcatel-Lucent OXO Connect
Simplicity, no on-site server, pay as you grow, includes call-traffic provided by our partners	Many connectivity options: DECT, WLAN handsets, more phone models, local PSTN access, call routing rules, call center agents, hotel features, etc.
Contact a partner	Learn more about OXO Connect

These capabilities and many more hybrid cloud options are available in Rainbow medium and large enterprises.

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Features of the Rainbow cloud phone system