2021/1/12

  • Frost & Sullivan recognises ALE's commitment to innovation
  • Rainbow platform praised for performance value and customer confidence
  • Responsive ALE customer service also contributed to award

ALE awarded the 2020 Global Communications Platform as a Service Enabling Technology Leadership Award by Frost & Sullivan

Colombes, France, January 12, 2021 – Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers’ industries, was awarded the 2020 Global Communications Platform as a Service Enabling Technology Leadership Award by Frost & Sullivan as part of their Best Practices Awards.

According to Frost & Sullivan, Alcatel-Lucent Enterprise demonstrated the necessary criteria of a proven commitment to innovation and creativity with its Rainbow solution, while continuing to enhance the product and its success of adoption and delivery to market. Additionally noted, the Rainbow platform provides performance value, customer confidence and a high-quality, responsive customer service experience that is reflective of the ALE brand. 

Michael Brandenburg, Senior Analyst at Frost & Sullivan commented, "The Rainbow CPaaS platform enables the global ALE vertical strategy to deliver a unique value proposition in targeted markets. The openness of the Rainbow platform provides the ability to build unique use-cases that appeal to both early adopters and more conservative business leaders. Overall, ALE has reimagined its technology roadmap and value proposition by leveraging programmability to provide differentiated solutions to businesses competing in a highly dynamic economy."

Moussa Zaghdoud, Executive Vice President of Cloud business at ALE, noted, “As operational business models evolve, changes have encouraged companies considering a move to the Cloud to take the next step. With Rainbow, we have built and continued to invest in a platform as a service solution that delivers quality meeting tools, collaboration and telephony integration in a cloud or hybrid architecture. Rainbow’s innovative workflow integration across business applications has the ability to change the game for business outcomes. It also creates a unique and enjoyable experience that gives customers confidence in the company, its products, and its integrity.”

Frost & Sullivan’s Best Practices Awards recognise companies in various regional and global markets for demonstrating outstanding achievement and superior performance in areas such as technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices.

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* 阿尔卡特朗讯(Alcatel-Lucent)的名称和商标均由诺基亚(Nokia)授权于ALE(Alcatel-Lucent Enterprise)使用。
The Rainbow CPaaS platform enables the global ALE vertical strategy to deliver a unique value proposition in targeted markets. The openness of the Rainbow platform provides the ability to build unique use-cases that appeal to both early adopters and more conservative business leaders. Overall, ALE has reimagined its technology roadmap and value proposition by leveraging programmability to provide differentiated solutions to businesses competing in a highly dynamic economy.

Michael Brandenburg, Senior Analyst at Frost & Sullivan

阿尔卡特朗讯企业通信致力于通过打造企业所需的定制化科技和使用体验,创建万物互联的世界。

借助量身定制的数字化时代网络、通信以及云解决方案,助力客户实现业务成功。我们提供灵活的商业模式和部署模式,包括云部署、自建或混合部署。我们的解决方案提供原生的安全策略,能有效控制对环境的影响。

历经 100 多年的突破创新,我们现已成为一家服务于全球100个国家的超过 83 万家客户,并值得信赖的企业。公司总部位于法国,在全球拥有2900多家业务合作伙伴,业务覆盖全球并兼顾本地化聚焦。

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