Transform your citizens’ and staff experiences with 21st century communications tools

Rainbow for Government is a secure, scalable cloud-based communications and collaboration platform. It’s easy to install and use, and it integrates your Alcatel-Lucent Enterprise communications systems, notification server, and third-party solutions, to leverage your investment.

E-democracy - Connex Web Series | S1 | E12

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Two complementary models
  • “Off-the-shelf” Unified Communications application as a Service (UCaaS) that delivers rich collaboration features (contact management, presence, chat, audio/video, screen and file sharing) to help government staff deliver timely and efficient public service

Egovernment tablet video call

  • Open Communications Platform as a Service (CPaaS) with a set of APIs that enables collaboration tool integration, into an existing in-house applications and/or government workflow

Rainbow secures and protects private data

  • A native, secure-by-design approach to mitigate security risk 
  • A privacy-by-design approach that protects sensitive information through user authentication and encrypted data flow in transit
  • Rainbow servers are hosted in France and Germany and comply with the latest European data privacy regulations (GDPR: General Data Protection Regulation) and ISO/IEC 27001:2013 certification

Engage with citizens in a secure digital space

  • Gather community feedback 
  • Automate administrative requests by integrating chat bots into eGov apps/websites, and intelligent routing
  • Gather public damage notifications from citizens
  • Send public notifications and safety alerts instantly
  • Integrate audio/video/chat services into eGovernment web applications (city or eGov apps and more)
  • Integrate location-based services for smart tourism, smart buildings, and public safety
  • Protect public data privacy at all times

Empower public employees with advanced data and digital collaboration

  • Break the silos between government services with secure, multimedia collaboration 
  • Securely integrate real-time multimedia services into government applications
  • Enable staff notification to accelerate public service 
  • Accelerate decision-making in emergency situations by automatically gathering connected objects data and measurements, remotely controlling city equipment, and creating multi-party conferences

Rainbow changes the way citizens and public employees interact to deliver true digital engagement

  • Rainbow connects many different entities: People, objects, applications, and processes
  • Rainbow enables a borderless continuum of public services, enabling all stakeholders to work together through a unique collaboration tool
  • Rainbow connects key technology elements, such as chat bots, artificial intelligence (AI), location-based and asset-tracking services, big data, and more. This allows for proactive services that benefit citizens and staff

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