Delta Insurance introduced a new converged solution to connect 18 branches through one single network.

  • País: Egipto
  • Sector: Fabricación
  • Solución: Telefonía de empresa, Network on Demand Solution

Established in 1981, Delta Insurance is one of the largest and most successful insurance companies operating in the Egyptian market.
It is a part of the highly respected Egypt Kuwait Holding group and provides all types of insurance coverage to different clients and market segments, including: auto, health, accidents, marine, fire and more.
By launching the independent company of Delta Life Assurance, and having well established 21 branches in 14 different governorates; the insurance portfolio is considered complete.

Based on the quality of the previous Alcatel-Lucent telephony system, we knew that the replacement for our data network would be powerful and reliable. A single vendor network for voice and data in our Insurance subsidiary simplified systems management and reduced our maintenance costs. Furthermore, Alcatel-Lucent Enterprise and Intraconsult Telecom Ltd both continue to support us as our business has grown. In a nutshell: we are all partners in a ‘win win’ situation.

Mr. Essam Radwan, ICT Board Consultant, Delta Insurance.

Retos

  • The telephony system in Waterview was no longer meeting DIS’ needs.
  • Chronic issues, including handsets going offline without warning, resulted in unreliable service.
  • Time-consuming manual reboots were required every month to keep the system operational.
  • In addition, DIS wanted to increase safety by enabling students and staff to make emergency 911 calls without having to first dial 9 to get an external line. 
  • The school required a scalable solution to support the planned growth of the Waterview campus.

Productos & Soluciones

Products

  • OmniPCX Enterprise Communication Server
  • OmniSwitch 6850 Stackable LAN Switch
  • OmniAccess AP105
  • OmniSwitch 6900 Stackable LAN Switch
  • OmniAccess 4306GW Branch Office WLAN Switch
  • OmniSwitch 6450 Stackable LAN Switch

Solutions

  • Network On Demand
  • Business Telephony
Ventajas

Technical: 

  • Delta Insurance is able to connect 18 branches through one single network.
  • Alcatel-Lucent Enterprise offers a robust and reliable infrastructure which is critical for Delta Insurance.
  • Furthermore, the continuous running of the converged solution has simplified the network management.

Financial:

  • Delta Insurance has drastically reduced their telephony costs thanks to the OmniPCX Enterprise connecting the 18 Egyptian branches.

User Experience:

  • Employees can now communicate smoothly, securely and reliably thanks to the OmniPCX Enterprise system.
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