Storie di Clienti
Metropolis Seguros
Metropolis Seguros get a higher competitive potential with centralized integrated management.
SpainFinance and Insurance
Il cliente
Metropolis Seguros operates since 1942 and is characterized by its strength, being one of the five most credible insurance companies in the Spanish insurance market and offers a portfolio of insurance products suited to the real needs of its customers. The company has over 100 employees, 11 branches, 2 sales offices and 14 branches throughout Spain that serve its agents and customers around the country.
Soluzioni adottate
- Autonomous Network
- Connected Solutions and Devices
The behavior of the insurance market has changed in recent years forcing insurance companies to look for new formulas that allow them to provide solutions to the demands of their customers and agents. In Alcatel-Lucent Enterprise we found the right partner to implement these formulas.
Challenges
- Metropolis needed to upgrade their outdated platform without affecting the continuous availability to their customers, branches, offices and mediators.
- The company also required the solution to be compatible with their existing electronic network.
- In addition, Metropolis had to install IP Telephony in a historical building, without the option of re-wiring.
Results
Technical benefits
- Metropolis Seguros has acquired greater bandwidth efficiency and operates via an agile corporate network.
- This enables simultaneous connections, communications and actions between all offices thanks to the implemented end-to-end solution.
Financial benefits
- The updated equipment and innovative architecture have significantly decreased the company energy consumption, cutting high utilities costs.
User experience benefits
- Employees and customers now benefit from significantly decreased operation times.
- Due to the centralized integrated network management; all offices have increased their productivity and are more efficient in their communications.
Products & Solutions
Products
- OmniPCX Enterprise Communication Server 12
- OmniVista 4760 Network Management System
- OmniSwitch 6250 Stackable Fast Ethernet Switch
- OmniSwitch 6450 Stackable LAN Switch
Solutions
- Mobile Campus
- Business Telephony
Altre storie di successo in Finance and Insurance
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- GSGrup SisquellaSpainUnified communications help Grup Sisquella to improve customer service and satisfaction.Leggi la storia
- DSDeutscher SparkassenverlagGermanyModern platform creates seamless internal and external communications for employees and customersLeggi la storia
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