宾客体验

与您的客人重新建立联系,为他们提供安全和卓越的服务。ALE宾客体验将宾客置于您运营的中心。

济州神话世界度假酒店希望持续完善其信息化系统,成为提供最佳定制化服务的世界级智能酒店。为了改善客人的服务,我们计划升级系统,从而最大限度地实现数字化互动,并支持客户服务。
李宗来,IT 副总裁,济州神话世界度假酒店

客户收益

视频

  • 45 ParkLane Customer Video
    1/4
    00:03:29
  • The Winery Hotel Customer Video
    2/4
    00:03:09
  • Jeju Shinhwa World Customer Video
    3/4
    00:04:37
  • Rainbow Guest Connect video
    4/4
    00:01:01

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Want happy and loyal guests? The answer's in their pocket...

Your guests want to interact with you from their smartphones, even when they're on your premises.

Rainbow Guest Connect

Alcatel-Lucent Enterprise Rainbow™ Guest Connect helps hotels engage with guests and propose services on mobile devices. The guest uses a smartphone provided by the hotel, on which the Rainbow Guest Connect application is installed.

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