ALE SoftPhone

Alcatel-Lucent Enterprise SoftPhone (ALE SoftPhone) is a unique telephony application available on a laptop, touchscreen, or desktop (Microsoft Windows OS) for business conversations.

The ALE SoftPhone application provides advanced SIP telephony features and call management of the Alcatel-Lucent OmniPCX Enterprise Purple.

ALE SoftPhone is easy to use, on-site or remotely, with an intuitive and user-friendly interface.

亮点

Enterprise-grade telephony: Advanced features (based on standard SIP protocol); user-friendly and intuitive interface
Secure communications and remote connectivity: Encryption (based on SIP/TLS and SRTP) for remote access through the internet. No PC VPN required

特点

Powerful and intuitive app: Direct dial-pad, user phone status, search contacts, voice mail, audio device status, organised in comprehensive columns. Contacts standalone or synchronised with Microsoft Outlook/Office 365
Advanced business telephony features: Groupware, multi-line, make/receive a second call, merge or transfer, three-party conference, mute, hands-free, DTMF support
Supervision and group call pick-up: Supervision keys, shortcuts, prefix keys, direct numbering, immediate forward, and more. Adapt the view to user preferences: 1 to 4 columns, included in main application or as separate windows.
Rich call history: Incoming/outgoing/missed calls, time encoded information and direct access to call back

客户收益

Here’s why companies choose the ALE SoftPhone solution

Stay connected with colleagues, customers, or any other contact. Benefit from business communications in the new hybrid workplace.
Inclusive user experience with easy adoption that leverages the richness of the telephony platform, with a softphone as simple as a deskphone
Secure to work from home with encrypted business calls through the Internet, VPN-less, for quick and easy deployment