New Savoy Palace
Integrated communication and networking for the best guest experience
Über den Kunden
The new Hotel Savoy Palace, a 5-star luxury hotel in Madeira, offers 352 hotel rooms and 190 apartments. It provides state ofthe-art hospitality technology, offering guests the ultimate sophisticated experience. All guest rooms are equipped with high speed Wi-Fi Internet, the latest TV technology, multimedia wall outlets, automatic blinds and shades, among other amenities. Guests can also enjoy the Savoy Palace meeting and conference facilities which can accommodate up to 1400 people.
Eingesetzte Lösungen
- Unified Communications
- Connected Solutions and Devices
Alcatel-Lucent Enterprise delivered the communications infrastructure to enable us to provide our guests with a unique user experience, as well as facilitate our digital transformation.
Challenges
The customer wanted the right network infrastructure to support their present requirements. They also wanted to have the capability to easily evolve toward their goal of an innovative hotel and provide differentiated digital guest experiences, through value guest applications and high standard smart rooms.
Results
User experience benefits
- Alcatel-Lucent Enterprise solutions for Hospitality enable innovative guest experiences, provided by easy new feature adoption, and integration with different devices and platforms.
Technical benefits
- Complete converged solution including voice, LAN and WLAN and comprehensive network management, to meet all of the hotel requirements. It also provides IoT enablement capabilities and allows the creation of new service offerings through a communication platform as a service (CPaaS).
Financial benefits
- Alcatel-Lucent Enterprise is a one stop-shop vendor for all of the technology. The telephony and network management systems permit the customer IT team to perform the day-to-day operations in an autonomous manner.
Products & Solutions
Products
- Alcatel-Lucent OmniPCX® Enterprise Communication Server
- Alcatel-Lucent OmniSwitch® 6900 Stackable LAN Switch
- Alcatel-Lucent OmniSwitch 6450 Stackable LAN Switch
- Alcatel-Lucent OmniAccess® Wireless Access Points
- Alcatel-Lucent OmniVista® 2500 Network Management System
Solutions
- Unified Communications
- Mobile Communications
- Business Telephony
- Wireless LAN
Weitere Erfolgsgeschichten aus Hospitality
- TEThe Escarpment GroupAustraliaThe Escarpment Group was aware of Alcatel-Lucent capability in the hospitality space and trusted the unified platform solution.Geschichte lesen
- SASanabel Al Khair HotelSaudi ArabiaThe new 5-star hotel in Mecca was looking for a fully converged networking and communication infrastructure.Geschichte lesen
- RHRIU Hotels and ResortsSpainAt RIU resorts, Alcatel-Lucent Enterprise data centers ensure high availability and optimized performance.Geschichte lesen
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