Leading analyst firm Frost & Sullivan has awarded a 2017 Competitive Strategy Innovation & Leadership Best Practice Award to ALE for its Global Hybrid Unified Communications Architecture with Rainbow.

ALE won this award based on an assessment of best practices across multiple business performance categories including competitive product differentiation, price/performance value, customer ownership experience and stakeholder integration.
Frost and Sullivan Best Practices Award 2017
Rainbow logo with word mark and trademark

Why Rainbow?

With this award, Frost & Sullivan recognizes Alcatel-Lucent Rainbow for strong competitive differentiation - and much more.

Our Hybrid and Rainbow strategy scored 9 out of 10 for both innovation and customer impact.

Click here to read the full report

Key highlights from the Frost & Sullivan report

Competitive Differentiation

“Unlike many other providers, the company is committed to delivering the benefits of cloud services together with the best capabilities of on-premises platforms,allowing customers to avoid costly compromises and develop a communications architecture that best suits their particular needs.”

Price/Performance Value

“The most compelling feature available in the Essential tier… is PBX integration and calling. By leveraging a software agent... business users are able to make and receive calls from their business extension through the Rainbow desktop and mobile clients. Frost & Sullivan research reveals that other competing cloud-based services offer similar PBX capabilities, but charge a premium for this business-critical feature.” 

Stakeholder Integration

“ALE has paid attention to how its Rainbow services and hybrid communications architecture will impact its key stakeholders... The result is a differentiated set of features and capabilities that set Alcatel-Lucent Enterprise apart from many of its competitors in the communications market.” 

Brand Equity

“Frost & Sullivan observes how Alcatel-Lucent Enterprise has earned this reputation, with both a commitment to innovation as well as a strong focus on protecting and enhancing the communications investments that customers and partners have made in the company’s products.” 

Discover Rainbow for yourself
Global customers are driving success with Rainbow
Related press releases
Related Content
You might also be interested in...