Hybrid Digital Workplace

Businesses that adapt their communication technologies to provide flexible and agile solutions to their workforce have a competitive edge. The hybrid work model - a combination of in-office, on the go and remote work - is quickly becoming the new way of working and a preferred way to work.

At Alcatel-Lucent Enterprise, we provide businesses efficient cloud-based communications, collaboration, and customer service allowing them to successfully implement their own digital hybrid workplace.

Create an unrivalled hybrid workplace

Our Digital Age Communications (DAC) strategy and portfolio help organisations exceed employee expectations and re-invent customer engagement in a hybrid work environment. This environment offers communications, team collaboration, conferencing services, Internet of Things (IoT), artificial intelligence (AI), cloud services, and multi-channel customer services.

Hybrid Cloud Communications solution

Leverage your existing communications investments while providing the ability to add cloud-based team collaboration services with Rainbow™ by Alcatel-Lucent Enterprise, our hybrid cloud communications solution. Rainbow immediately enables collaboration services such as group chat, file exchange, audio and video calls, and web conferencing.

Rainbow services are available in an “as a Service” model which complements existing communications voice servers, such as the OmniPCX Enterprise Purple and OXO Connect. It also delivers enterprise-grade services, in terms of five nine’s availability and the highest security standards such as Common Criteria.

These telephony features are available from any endpoint, including desk phones, wireless mobile terminals (DECT), and software-based phones for those working remotely on PCs.

RingCentral MVP^®

RingCentral MVP^® is our all-in-one UCaaS solution that offers secure modern communications on any device. Collaborate from anywhere – by phone, message, and video. Backed by comprehensive services, RingCentral MVP^® is complemented with market leading communications and networking products from Alcatel-Lucent Enterprise’s portfolio for you to create the best workplace to work.

Desk phones for the digital age

From desk phones designed for the digital age, to softphones, cloud-based team collaboration services and an omnichannel contact center solution, we provide solutions that best fit your needs. We leverage your existing communications system to create the hybrid digital workplace you want to implement.

Here´s why customers choose ALE

• No matter the size of the organisation or which industry, we provide efficient communications, collaboration, and customer service solutions that are available anytime from any device, in any context.
• Our unique hybrid cloud communications strategy allows enterprises to leverage their existing communications investments, while providing the ability to add cloud-based team collaboration services on top.
• Our strength is to provide enterprises with solutions designed for the digital age that best fit their needs – and keep workforce motivated and engaged at the highest level.
• This proven approach delivers fast, tangible benefits while reducing operational and financial risk.