
Hybrid Digital Workplace
Engage your employees and deliver superior customer experiences with a Hybrid Digital Workplace.
Businesses that adapt their communication technologies to provide flexible and agile solutions to their workforce have a competitive edge. The hybrid work model - a combination of in-office, on the go and remote work - is quickly becoming the new way of working and a preferred way to work.
At Alcatel-Lucent Enterprise, we provide businesses efficient cloud-based communications, collaboration, and customer service allowing them to successfully implement their own digital hybrid workplace.
The Solution
Create an unrivalled hybrid workplace
Our Digital Age Communications (DAC) strategy and portfolio help organisations exceed employee expectations and re-invent customer engagement in a hybrid work environment. This environment offers communications, team collaboration, conferencing services, Internet of Things (IoT), artificial intelligence (AI), cloud services, and multi-channel customer services.
Hybrid Cloud Communications solution
Leverage your existing communications investments while providing the ability to add cloud-based team collaboration services with Rainbow™ by Alcatel-Lucent Enterprise, our hybrid cloud communications solution. Rainbow immediately enables collaboration services such as group chat, file exchange, audio and video calls, and web conferencing.
Rainbow services are available in an “as a Service” model which complements existing communications voice servers, such as the OmniPCX Enterprise Purple and OXO Connect. It also delivers enterprise-grade services, in terms of five nine’s availability and the highest security standards such as Common Criteria.
These telephony features are available from any endpoint, including desk phones, wireless mobile terminals (DECT), and software-based phones for those working remotely on PCs.
RingCentral MVP®
RingCentral MVP® is our all-in-one UCaaS solution that offers secure modern communications on any device. Collaborate from anywhere – by phone, message, and video. Backed by comprehensive services, RingCentral MVP® is complemented with market leading communications and networking products from Alcatel-Lucent Enterprise’s portfolio for you to create the best workplace to work.
Desk phones for the digital age
From desk phones designed for the digital age, to softphones, cloud-based team collaboration services and an omnichannel contact center solution, we provide solutions that best fit your needs. We leverage your existing communications system to create the hybrid digital workplace you want to implement.
Customer Benefits
Here´s why customers choose ALE
- No matter the size of the organisation or which industry, we provide efficient communications, collaboration, and customer service solutions that are available anytime from any device, in any context.
- Our unique hybrid cloud communications strategy allows enterprises to leverage their existing communications investments, while providing the ability to add cloud-based team collaboration services on top.
- Our strength is to provide enterprises with solutions designed for the digital age that best fit their needs – and keep workforce motivated and engaged at the highest level.
- This proven approach delivers fast, tangible benefits while reducing operational and financial risk.
Videos
The New Digital Workplace
Customer References
Related Products
Supporting Documents
-
ALE DeskPhones Interactive eCatalogue
Discover the ALE DeskPhones: Designed for digital communications
-
Why you need to migrate to Alcatel-Lucent OmniPCX Enterpris…
This document provides the key benefits of Alcatel-Lucent OmniPCX Enterprise Purple and why you need to migrate.
-
Customer Service eCatalog
The Customer Service eCatalog provide the details of the applications related to customer service, such as automated attendant, contact center, crm integration…
-
Digital team collaboration: The cornerstone of the digital …
Discover how Rainbow by Alcatel-Lucent Enterprise can help you successfully create the best digital workplace.
-
Enhance your Microsoft Teams and Google apps
The flyer provides all details to integrate telephony features to Microsoft Teams and Google.
-
Cloud connect benefits and data protection - EN partners FAQ
This FAQ summarizes the main questions related to Cloud connect benefits and the data protection
-
Alcatel-Lucent OmniPCX Enterprise Purple
In a distributed work environment, real-time communications is necessary to connect colleagues, customers, and suppliers.
-
Digital Age Communications Infographic
The Digital Age, also known as the Fourth Industrial Revolution, is happening now. Digital transformation has become an imperative for businesses willing to bu…
-
Alcatel-Lucent Enterprise Survey infographic
ALE surveyed IT decision makers in the Education, Healthcare, Hospitality & Cruise, and Transportation sectors. Read the findings.
Visit our Blog

3 Key components to getting the digital workplace right
With the right foundation, governments can create secure digital workplaces with improved communications and collaboration, and services delivery.

A government digital workplace of the future ― today
The new digital workplace offers flexibility and a higher quality of experience for both public sector employees and citizens.

Navigating the digital workplace: A shift to the new normal
After two years of global disruption, it’s safe to say government organisations are successfully making their way toward the new digital workplace.

Navigating Digital Age Communications in the new normal
Today the question is not ’if’ but rather ‘when and how’ digital age communications should be implemented in the global enterprise operational model.

The hybrid workplace: Making remote working, work
Companies need to have the right digital platform to enable a hybrid work environment and ensure business continuity.

Three considerations for the evolving digital workplace
Setting business objectives, ensuring an engaged workforce, and understanding the impact on business processes are vital for a successful digital workplace.

Ending isolation when your workforce is dispersed
Companies can cope with arising challenges linked to employee isolation more easily thanks to collaboration tools which help teams come together.
Your guide to creating a successful digital workplace
Turn your workplace into a collaborative digital workspace that enables you to get your best work done.
Download the document