Smart Airports Solutions
Enable smart services for passengers and staff with connected airport technology.
The passenger journey is a vital process that links travellers with airports and airlines, from booking to arrival at the destination. Digital transformation is moving the journey from a ‘connected’ passenger experience to a ‘smart’ experience to satisfy new expectations at each step along the way.
Alcatel-Lucent Enterprise provides the ATI sector with the smart airport solutions to connect their subsystems, comprised of IT networks, voice communications, cloud solutions, and professional services, from design to implementation. In addition, innovative indoor geolocation technology, IoT communications, and cloud workflow, support new interactions between people and business processes.
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Contact SalesMoving from a connected to a smart airport
The passenger journey links travellers with airports and airlines from booking to arrival. Digital transformation moves this journey from a 'connected' experience to a 'smart' experience, satisfying new expectations at every step. Rainbow CPaaS and location-based services integrate into the airport's mobile application, allowing passengers to access boarding gates, book flights, discover points of interest, and request real-time assistance from staff via voice or video calls.
- Exceed passenger expectations for a problem-free journey
- Optimize operational efficiency and adhere to schedules
- Proactively protect passengers, staff, and assets with enhanced security
- Indoor geolocation and wayfinding integrated into airport mobile apps
Powering safer, friendlier airports
Optimizing daily operations means improving decision-making, enhancing maintenance, and adhering to schedules. Coordination and collaboration between stakeholders ensure quick recovery when operations are interrupted. IoT adoption, smart Operation Control Centers, asset tracking, and integrated communications are fundamental — flight managers, crew members, and stakeholders collaborate in real-time to ensure on-time departures.
- Smart Operation Control Centers for real-time coordination
- Asset tracking across terminals, gates, and operational areas
- Security group chats enabling instant incident coordination
- Passengers as active participants in security through CPaaS integration
Purpose-built for smart airports solutions
Enterprise-grade technology designed for your specific environment.
Passenger Experience
Mobile app integration enabling boarding gate access, flight booking, points of interest discovery, and real-time assistance requests via voice or video calls for a problem-free journey.
Operational Optimization
Communications and collaboration tools integrated into Operations Control Center for better coordination, on-time departures and schedule adherence.
Safety & Security
CPaaS and IoT ecosystem infrastructure enabling incident detection, stakeholder coordination, and passenger engagement in security processes with Visual Notification Assistant integration.
Airport Network Infrastructure
High-performance switching and wireless infrastructure with OmniSwitch core networking and OmniAccess Stellar Wi-Fi providing seamless connectivity across terminals, gates, and operational areas.
Value for every stakeholder
For Passengers
- Mobile app integration for boarding, bookings, and real-time assistance
- Indoor geolocation for wayfinding and points of interest discovery
- Voice and video calls with airport staff directly from personal devices
- Seamless Wi-Fi connectivity across all terminal areas
For Airport Operations
- Mission-critical network with ruggedized solutions and high availability
- Smart Operation Control Centers for real-time coordination and recovery
- IoT-enabled asset tracking and predictive maintenance
- Transport industry certifications and long-term support commitments
Powered by Alcatel-Lucent technology
Solutions deployed in smart airports solutions environments worldwide.
Resources & Downloads
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- WiFi Solutions
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- Digital Age Communications
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- Mar 10, 2026
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- Energy and Utilities, Transportation › Railway, Transportation › ITS, Transportation › Airport, Transportation › Ports and Logistics, Government › Public Safety
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- Dec 4, 2022
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- Transportation › Airport
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- Jun 6, 2022
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- Education, Energy and Utilities, Transportation › Railway, Transportation › ITS, Transportation › Airport, Transportation › Ports and Logistics
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- Communications Platform As A Service, Cloud Communications, Collaboration Solutions, Connected Solutions and Devices, Rainbow, Unified Communications
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- Oct 5, 2021
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- Energy and Utilities, Government, Transportation › Airport, Transportation › ITS, Transportation › Ports and Logistics, Transportation › Railway
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- Rainbow
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- Oct 10, 2017
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- Transportation › Airport
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