Professional Services | Alcatel-Lucent Enterprise

Professional services provide support for your digital transformation, from project management and design, to optimal implementation.

Digital transformation lets you optimise new technologies to increase efficiency and profitability. Transformation that is not well planned can result in deployment delays, unforeseen costs, quality issues, and misalignment with your business strategy.

Alcatel-Lucent Enterprise professional services can help you create a clear transformation path to adapt your solution to new usages and bridge the technology gap. We help you every step of the way by leveraging our extensive experience gained from thousands of successfully executed projects.

Professional services for digital transformation

The Professional Services value proposition document help you discover our service offering to support your projects

Read the document

Highlights

Transformation journey: We ensure end-to-end project management, from strategy and design, to implementation
Optimisation and adoption: We turn your infrastructure into a competitive advantage with our expertise and methodologies
Industries and customisation: We address your specific needs with customised solutions

Features

Engaging with our global team of experts early in your projects, means you get the guidance you need to successfully design, deploy, or enhance a solution without disrupting your operations:

Design, audit: Get vendor guidance and approval for your solution design
Integration, deployment: Highly skilled resources provide you with peace of mind in your deployment projects
Project management: Control risks, costs, and quality with a planned deployment process and dedicated expertise
Assistance: On-site and remote support from our experts adds value to your operations environment
Technical account management: Benefit from established business/technical advisory methodologies and know-how, to align deployed solutions with your expectations
Predefined services packs: we make sure your applications or products installation and provide ongoing guidance to your team

Customer Benefits

Vendor insurance for your solution design

Business analysis turns your solution into a competitive advantage
Optimised and innovative solution design

Risks, costs, and quality control

Established project management methodologies
Planned deployment process
Best-in-class solution expertise
Extensive integration experience

Vendor support

By your side for your first deployments
Ongoing knowledge transfer to your team
Annual subscriptions to ensure the right resource when you need them

We'd love to hear from you. Submit an inquiry, find your nearest Business Partner or chat with us online.