Professional services provide support for your digital transformation, from project management and design, to optimal implementation.

Digital transformation lets you optimise new technologies to increase efficiency and profitability. Transformation that is not well planned can result in deployment delays, unforeseen costs, quality issues, and misalignment with your business strategy.

Alcatel-Lucent Enterprise professional services can help you create a clear transformation path to adapt your solution to new usages and bridge the technology gap. We help you every step of the way by leveraging our extensive experience gained from thousands of successfully executed projects.

Professional services for digital transformation

The Professional Services value proposition document help you discover our service offering to support your projects
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Highlights

  • Transformation journey: We ensure end-to-end project management, from strategy and design, to implementation
  • Optimisation and adoption: We turn your infrastructure into a competitive advantage with our expertise and methodologies
  • Industries and customisation: We address your specific needs with customised solutions

Features

Engaging with our global team of experts early in your projects, means you get the guidance you need to successfully design, deploy, or enhance a solution without disrupting your operations:

  • Design, audit: Get vendor guidance and approval for your solution design
  • Integration, deployment: Highly skilled resources provide you with peace of mind in your deployment projects
  • Project management: Control risks, costs, and quality with a planned deployment process and dedicated expertise
  • Assistance: On-site and remote support from our experts adds value to your operations environment
  • Technical account management: Benefit from established business/technical advisory methodologies and know-how, to align deployed solutions with your expectations
  • Predefined services packs: we make sure your applications or products installation and provide ongoing guidance to your team
Customer Benefits

Vendor insurance for your solution design

  • Business analysis turns your solution into a competitive advantage
  • Optimised and innovative solution design

Risks, costs, and quality control

  • Established project management methodologies
  • Planned deployment process
  • Best-in-class solution expertise
  • Extensive integration experience

Vendor support

  • By your side for your first deployments
  • Ongoing knowledge transfer to your team
  • Annual subscriptions to ensure the right resource when you need them
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