Digital age communication allows you to securely transform your workplace through enhanced hybrid digital interactions and data workflow.
Hybrid workplace, digitalization of interactions, and the growing importance of data are driving organisations to transform themselves for sustainable growth.
Alcatel-Lucent Enterprise's Digital Age Communications improve the performance of organisations by transforming the workplace, customer interactions and information workflows.
Successful hybrid working: Work together from anywhere
An increasing number of employees are working from home several days a week. This hybrid workplace requires an alignment of the workstation, customer interactions and information workflows in order to work together from anywhere.
The proliferation of email in the hybrid workplace slows project work, demotivates employees and hinders mutual understanding.
With ALE’s digital age communications, your employees work together and with external contacts. They get fast results with the Rainbow collaboration solution through secure messaging, video meetings and screen sharing.
Hybrid work is increasing as more employees are working together and communicating without being physically in the same place.
With ALE's connected solutions and telephones, all employees — whether they are working off site, on site or facing customers — work together remotely and effortlessly.
Customer interactions become e-services as they primarily take place online and across a distance. A quick response and a high quality of interactions become the drivers of lasting business interactions.
With Alcatel-Lucent Enterprise e-services, you put people at the centre of your business. Your experts are readily reachable and offer your customers an exceptional quality of interaction. In addition, the ease of digital collaboration between your employees enables them to respond quickly and successfully to all requests.
Here’s why customers choose ALE for communications
- Facilitates the transformation of your communications: ALE communications use hybrid cloud technology that connects your existing infrastructure to cloud applications for hybrid working.
- Ensures the performance of all business functions: ALE communications adapt to all business needs thanks to a wide choice of collaboration and customer relationship applications, rugged handsets and desktop telephones
- Adapts your communications to your business needs securely: ALE communications offer an a-la-carte, on-premises, cloud or hybrid hosting with high availability options to protect against cyber-attacks and outages.
Business Phones
Business phones that connect to the cloud and to AI-enabled applications can make it easier for your teams to deliver a superior customer experience.
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DECT Handsets
Keep frontline and team workers safely connected with external contacts while improving your organization’s performance
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OmniPCX Enterprise Communication Server
The foundation of a successful enterprise phone system for medium, large and very large-sized companies.
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OXO Connect
OXO Connect is a new generation of robust, connected and converged communication platforms, entirely dedicated to small and medium businesses.
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Rainbow
Rainbow business communication solutions offer user friendly collaboration tools from voice to video, that connect people, machines, and processes.
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