Alcatel-Lucent Enterprise provides complete transparency of cookies used on their websites to promote compliance with privacy and data protection.

Cookies are small computer files that remember what you entered when you visit a website. For example, cookies allow the delivery of advertisements tailored to your preferences and content on social networks.

Websites that use cookies remember information about your visit, such as your country, language and other settings, making your next visit easier. Without cookies, using many websites would be frustrating.

On the Alcatel-Lucent Enterprise website, we use cookies to remember contact information that you filled in previously, to count how many likes and shares our pages have had, to provide you with tailored ads and to help you when you talk to our advisors online. We also use them to provide data about the users that visit our site. Please note that none of the cookies enable us to identify you: all the information we receive is anonymous.

Opting Out and Disabling Cookies

We use a cookie management tool to provide a transparent experience regarding cookies and your data privacy. Thanks to this cookie management tool and the cookie categorization, you will understand what types of cookies you are accepting and which you are not. You can change your cookies’ settings through direct access in our footer. Details of each cookie by category are listed below. For more information on how we protect your privacy and other information, please read our privacy policy.

Cookies used on Alcatel-Lucent Enterprise websites

The cookies on this site are either set by us or by third party partners and fall into the following categories:

STRICTLY NECESSARY COOKIES

These cookies are strictly necessary for the website to function well and cannot be switched off in our systems. They are set in response to actions made by you, such as when you set your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work properly.

Sub-group

Cookies (Lifespan)

General session (non-authenticated)
These session cookies are used to maintain an anonymised user session by the server

  • ASP.NET_SessionId (session)
  • cookieSettingVerified (session)

CMS-related cookies

These cookies are set to enable the CMS tool to show you all necessary Information for your experience on the website. They can, for instance, enable better page load time, search bar uses or strengthen the user safety of information.

  • wordpress_test_cookie (session)
  • sfdc-stream (13 months)
  • __coveo.analytics.history (13 months)
  • coveo_visitorId (13 months)
  • __cfruid (session)
  • __cfduid (13 months)
  • __cf_bm (13 months)
  • Pctrk (13 months)
  • SC_ANALYTICS_GLOBAL_COOKIE (13 months)

OneTrust

These cookies are used for cookie compliance purposes to maintain your cookie preference settings. Some of these cookies may contain an identifier, however, we cannot link the identifier to a visitor unless you provide us with the cookie that was set on your device while browsing our website.

  • OptanonAlertBoxClosed (13 months)
  • __cfduid (13 months)
  • OptanonConsent (13 months)
 AddThis

AddThis provides tools that make it easier to share content across the social web and provide publishers with increased traffic and in-depth analytics. The associated cookies enable you to access this service.

 
  • __atuvc (13 months)
  • __atuvs (13 months)
 

Google Analytics

These cookies are used for analytics and reporting on the website (visits, traffic, etc.). It does not collect personal information and information collected are used anonymously to aggregate statistical data.

 
  • _ga (13 months)
  • _gat_UA- (13 months)
  • _gid (13 months)
  • _gat (13 months)

 

FUNCTIONAL COOKIES

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all services may not function properly.

Sub-group

Cookies (Lifespan)

Authentication cookies

These cookies enable SSO and set your language preferences and personalize content.

  • login_lang (13 months)
  • JSESSIONID (session)
  • _zendesk_authenticated (13 months)
  • _zendesk_session (session)
  • _zendesk_shared_session (session)
  • cookieTest (session)
  • amlbcookie (session)
  • SimpleSAMLSessionID (session)
  • Visitor (13 months)

CMS-related cookies

These cookies are used for web analytics, saving language selection and eases the rendering of the website User interface.

  • ale#lang (session)
  • renderCtx (session)
  • culture (session)
  • openrainbow#lang (session)
  • eupubconsent (13 months)
  • get_top_level_domain (session)

Zendesk

These third-party cookies are used to enable access to help centres.

  • _help_center_session (session)

Eloqua

Eloqua cookies enables ALE to collect data about your online activity, by putting specific codes in some URLs or filling forms.

 

  • ELOQUA (13 months)

Business Portal

These cookies store text font and language you have selected during your visit.

  • AMAuthCookie (session)

Customer References website

This cookie enables good readability of our customer references website.

  • PicassoLanguage0a95cc60-79dd-4b35-98d4-485b21397001Published (13 months)

SalesForce

Salesforce is an ALE internal-only sales management tool. These cookies enable the create link between anonymized collected data for our analytics.

  • BrowserId_sec (13 months)

Brightcove

These cookies enable easier access to videos on Brightcove, our video hosting platform.

 

  • _bc_uuid (13 months)

 

PERFORMANCE COOKIES

These cookies allow Alcatel-Lucent Enterprise to count visits and traffic sources, so that we can study our website performance. They help us figure out which pages are the most and least visited and see which journey the visitor takes on the platform. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Sub-group

Cookies (Lifespan)

Google Analytics

These cookies are used for analytics and reporting on the website (visits, traffic, etc.)

  • _gclxxxx (13 months)

Hotjar

Hotjar is a tool that detects the area of a webpage that has been hovered-over with a mouse. The cookies enable collection of this data.

  • _hjAbsoluteSessionInProgress (13 months)
  • _hjid (13 months)
  • _hjFirstSeen (13 months)
  • _hjIncludedInPageviewSample (13 months)
  • _hjTLDTest (session)

Azure

Azure is the server that stores our website data.

  • ARRAffinity (session)
  • ARRAffinitySameSite (session)

 

TARGETING COOKIES

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.

Sub-group

Cookies (Lifespan)

AddThis

It is a social sharing integration widget provided by Oracle AddThis. These cookies enable collection of data, such as location and clicks on the AddThis widget.

  • __atrfs (13 months)
  • _atuvc (13 months)
  • __atuvs (13 months)
  • Xtc (13 months)
  • Loc (13 months)
  • Uvc (13 months)

LinkedIn

Cookies can be used to recognize you when you visit LinkedIn, remember your preferences, and give you a personalized experience that's in line with your settings.

  • UserMatchHistory (13 months)
  • Bscookies (13 months)
  • Lissc (13 months)
  • lidc (13 months)
  • Lang (session)
  • li_gc (13 months)

Facebook

These cookies mostly collect data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services.

  • Fr (13 months)
  • _fbp (13 months)

Google

These cookies hold data about your settings across Google-owned sites, and we use them to make the website experience more relevant through awareness of your preferred language.

  • NID (13 months)
  • YSC (session)
  • GPS (13 months)
  • test_cookie (13 months)
  • IDE (13 months)

Twitter
These cookies collect data through a range of plug-ins and integrations that is primarily used for tracking and targeting.

  • personalization_id (13 months)
  • lang (session)

Eloqua by Oracle

Eloqua cookies enables ALE to collect data about your online activity by putting specific codes in some URLs or filling forms.

  • ELQSTATUS (13 months)
  • ELOQUA (13 months)

Brightcove

These cookies enable unique identifying video views.

  • VISITOR_INFO1_LIVE (13 months)

 

More information about our cookies

Ad technologies

Cookies and other ad technology, such as beacons, pixels, and tags, help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers that help us understand and improve our service and knowledge of when content has been shown to you.

Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third-party cookies, just as if you had requested a web page from their site. Ads served by LinkedIn may also set third-party cookies.

Google

Google Analytics: Collects statistical information about how you use the site so that we can improve the site.

Google Analytics (GA) does not collect specific user information itself. We do use Google Tag Manager to install GA, and tracking pixels to support reporting and re-marketing via agencies. Our agencies use Adwords, Doubleclick, Facebook, LinkedIn, and possibly some other tracking pixels for remarketing.

Here are links with more information:

LinkedIn

If you are logged in on LinkedIn.com, SlideShare.net, the Pulse app or another Service that references this Cookie Policy or browsing a third-party partner site of LinkedIn and one of our cookies on your device identifies you, your usage (such as your browsing behaviour) and log data (such as your IP address), will be associated by us with your account as noted in Section 1.3 of our Privacy Policy. We also use aggregate data from third parties and data from your profile and LinkedIn activity.

If you are a LinkedIn member but logged out of your account on a browser, LinkedIn may continue to log your interaction with our services on that browser for up to 30 days to generate usage analytics for our services, which analytics we may share in aggregate form with our advertising customers.

Unless you clear these cookies from your browser, we may use this information to:

  • provide more relevant, interest-based advertising
  • provide aggregate reports of ads activity to advertisers and websites hosting the ads
  • help website and app owners understand how visitors engage with their sites or apps
  • detect and defend against fraud and other risks to protect users and partners
  • improve our products

We do not provide any personal information that we collect to advertisers unless you have given us permission to do so. You can opt-out of interest-based advertising from our customers, as well as our customers' advertising on LinkedIn based on data collected through third party sites, by adjusting your settings. Please note that opting out will not remove advertising from the pages you visit. It will mean that the ads you see may not be matched to your interests. If you are not a LinkedIn member, learn more about cookies and how to opt out. Click here to learn more about the self-regulatory principles we adhere to.

Cookies can be used to recognize you when you visit LinkedIn, remember your preferences, and give you a personalized experience that's in line with your settings. Cookies also make your interactions with LinkedIn faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the LinkedIn sites, and deliver customized features to you through LinkedIn plugins such as our "Share" button.

The cookie allows the website to identify you as a unique but anonymous individual under a random identifier. LinkedIn use this identifier to remember you, and present you with more relevant content based on your behaviours and interests

Consumer can be grouped into segments
Third parties can also place cookies and group them into marketing segments of similar behaviours or interests

Consumers may be re targeted with ads
LinkedIn can use data to recognize and market to you when you’re no longer on their site using a digital tactic called re-targeting.

LinkedIn Campaign Manager: Tracks the anonymous business demographic information of Web users, such as their industry, job function, seniority, company size, and more. We use this to better target our online campaigns and provide a more relevant web experience to users.

Opt-out here (or connect to your LinkedIn view profile/settings/privacy/advertising preferences)

Here are the links for more information: 

Eloqua

The Oracle Eloqua asynchronous tracking scripts allow ALE to track visits to our ALE websites, seamlessly without affecting the page load time for ALE visitors.

Visitors are remembered based on a unique cookie value stored in their browser. When you visit a website with the Oracle Eloqua asynchronous tracking scripts deployed, cookies are placed in your browser.

These tracking scripts help identify you as a website visitor according to your specific browser and computer combination if you return to this domain. Oracle Eloqua supports two types of cookie-based tracking: third-party and first-party.

The difference between third-party cookies and first-party cookies lies in the owner of the cookie. For example, if you visited example.com, and you saw a cookie for eloqua.com on your browser, this is a third-party cookie because the cookie does not belong to the example.com domain.

First-party cookies are less problematic to use as they are blocked less often. It is difficult to browse the internet without accepting first-party cookies as these cookies identify you as a returning user to the site and help personalize your browsing experience. This is useful for any website that requires you to login, remember a password and so on. As many anti-spyware applications and privacy settings do not target first-party cookies, implementing tracking based on first-party cookies on your website may allow you to track more visitors successfully.

The cookie enables ALE to gather digital body language of the visitor and store it for use with our Eloqua lead score models. The information the cookie collects is stored in Eloqua with the GUID. 

To better explain, Eloqua uses cookies to track a user’s online activity, or digital body language. Every time a user visits your site, clicks a link in your email, or fills out one of your forms, Eloqua saves that activity data in a cookie that is linked to the user’s browser. The cookie is used to create a visitor profile in Eloqua. If the user fills out a form and provides their email address, that email address is included in the cookie. Eloqua can then use the email address in the cookie to associate the visitor profile with a contact record.

Eloqua cookies are valid for up to two years, or unless the user clears their cookies.

Eloqua uses email address as the unique identifier in the system. It is only after a visitor has provided their email address, does the information gathered from their web visits become linked with the email address.

Eloqua tracking scripts do not collect personal information but links the visitor history with the email address once it has been submitted to Eloqua. 

Email addresses are entered into Eloqua by way of:

  • Form submission:  the visitor has submitted an Eloqua form (either a campaign, event registration or a web form) and has provided their information.  All ALE forms include a check box to opt-in.  This check box does not pre-populate.  ALE gathers five specific fields on the form:
    • Email Address
    • First Name
    • Last Name
    • Company 
    • Country
  • List purchase:  contact information that is purchased and uploaded into either Salesforce.com or Eloqua directly 
  • Business card data:  entered in Salesforce.com and synced to Eloqua
  • Salesforce.com sync:  Data entered in Salesforce.com will sync to Eloqua

Here is a link for more information: 

Facebook

The Facebook pixel is an analytics tool that allows to measure the effectiveness of our advertising by understanding the actions people take on your website. We use pixel data to: 
- Ensure our ads are being shown to the right people
- Build advertising audiences 
- Unlock additional Facebook advertising tools

Here are the links for more information:

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (for example: how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (device’s IP address captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor Alcatel-Lucent Enterprise will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

How can you control cookies?

Thanks to the OneTrust cookie management tool, you get a pop-up message that you must accept or decline every year. Once you have chosen your settings (either accepting or declining) your session ID is remembered on the browser you used. The next time you visit our website the message will not pop up again because your session ID will be recognized. This pop-up message gives you three options:

  • Accept all cookies: it means you accept all cookies detailed above.
  • Reject all: it means you reject all cookies except the strictly necessary ones, that are mandatory for a correct display of our website
  • Cookies settings: lists all the categories above with basic explanations of cookie types. The cookies settings enable you to personalize the cookies you are accepting.

In case you wish to edit your cookies settings once you have accepted or declined, the website’s footer provides access to the cookie’s settings at any time.

How do we udate our cookies data?

OneTrust browses regularly our website to capture cookies. The Alcatel-Lucent Enterprise web team then receives a report and with the support of our legal team, we check the cookies and update the cookie policy page and the cookie management tool according to the changes detected.

 

If you have additional questions, please contact us by clicking here.


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