Soft Panel Manager
Alarm management and notification panel for building and campus safety
As a decision-maker, you need access to timely, accurate data collected from multiple sources, including contact center organizations, customer relationship management (CRM) tools , enterprise resource planning (ERP) solutions, and network/warehouse management systems.
Collecting, centralizing and displaying data from across your organization, the Alcatel-Lucent Soft Panel Manager (SPM) provides a holistic view of what's going on at any given time. Through integration with third party and industry-specific solutions, it displays a detailed summary of your current and historical data on wallboards, mobile devices, computer or television screens .
Key features
Alarm Aggregation
Collects alarms from fire panels, intrusion systems, building management, and personnel safety devices into a unified console.
Escalation Workflows
Configurable escalation rules automatically notify the right personnel through voice calls, SMS, email, and paging if initial responders don't acknowledge.
Mass Notification
Broadcast emergency announcements across desk phones, PA systems, and mobile devices for building-wide or zone-specific alerts.
Audit Trail
Complete timestamped logging of all alarms, acknowledgments, and actions taken for compliance reporting and incident review.
Resources & Downloads
1 resource available
Solutions using Soft Panel Manager
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