In business, a telephone call is often the first point of contact. Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.

Provide your callers a great service experience by starting off with a courteous greeting and routing them directly to employees, departments or voicemail. The programming interface is intuitive with prompts that can be easily customized plus routing rules that instantly adapt to new business needs.

Transform your incoming telephone calls into a sustainable and recurring business relationship. Visual Automated Attendant advanced capabilities offer endless opportunities for a personalized routing and greeting experience for your customers.

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Highlights

  • Automated 24/7 call routing and greeting
  • Personalized call routing and greeting
  • Intuitive programming interface
  • Scalable, multi-tenant and SIP-based solution

Features

  • Simply drag and drop building blocks to create call routing based on business hours and calendars
  • Prompt upload from a web interface and recording from any phone
  • Direct dial and filtering
  • Performance indicators and export to spreadsheets
  • Interactive Voice Response (IVR) option with SQL connector
  • Scalable software offering SIP-based connectivity to communication servers
  • Multi-tenant solution, management delegation

Benefits
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