Applications

Wherever you go, take your office with you. Hold business calls, chat and collaborate from any device with this unified communications app.

A scalable, full software Fax over IP (FoIP) application, this is a streamlined, economical software solution to the 'fax problem' in IP networks.

Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks.

This productivity-boosting application brings you powerful features to help speed up your daily telephony tasks.

Alcatel-Lucent Enterprise Rainbow™ provides through a set of connectors and applications a complete solution 

Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.

Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.

Customer welcome, call routing and automated attendant features for small to medium-sized businesses.

Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.

Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.

Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations.

A scalable and reliable contact center solution for up to 7,000 agents.

A comprehensive, modular application for multimedia contact center management.

Collect, combine and display business data or contact center statistics in real-time for operational monitoring.

Enhance real-time situational awareness and personal safety by linking alarm devices together with a single, centralized notification platform.

Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.

Improve notifications with a simple, flexible, easy-to-install and intuitive system connected to your Alcatel-Lucent OmniPCX Enterprise.

An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.