Applications

Wherever you go, take your office with you. Hold business calls, chat and collaborate from any device with this unified communications app.

A scalable, full software Fax over IP (FoIP) application, this is a streamlined, economical software solution to the 'fax problem' in IP networks.

Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks.

This productivity-boosting application brings you powerful features to help speed up your daily telephony tasks.

Alcatel-Lucent Enterprise Rainbow™ provides through a set of connectors and applications a complete solution 

Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.

Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.

Improve call processing dispatcher efficiency in high pressure control centers, and in high call traffic administrations with Dispatch Console

Customer welcome, call routing and automated attendant features for small to medium-sized businesses.

Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.

Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.

Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations.

A scalable and reliable contact center solution for up to 7,000 agents.

A comprehensive, modular application for multimedia contact center management.

Collect, combine and display business data or contact center statistics in real-time for operational monitoring.

Enhance real-time situational awareness and personal safety by linking alarm devices together with a single, centralized notification platform.

Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.

Improve notifications with a simple, flexible, easy-to-install and intuitive system connected to your Alcatel-Lucent OmniPCX Enterprise.

An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.