Cloud Communications
Transform your enterprise communications with secure, sovereign cloud solutions
Companies must think ahead and future-proof their business through digital transformation by protecting communications with a strong cloud infrastructure.
Thanks to an end-to-end portfolio, Alcatel-Lucent Enterprise offers public and private cloud-based communications solutions to meet the needs of your company, now and into the future. We offer solutions for any environment, whether fully cloud-based or hybrid and can help build your communication ecosystem to shift to a secure cloud, based on your starting point – CPE or cloud-based.
Key capabilities
Rainbow Cloud Platform
Enterprise UCaaS with team collaboration, HD video conferencing, instant messaging, file sharing, and presence — all delivered from secure European data centers.
Cloud Contact Center
ALE Connect CCaaS provides omnichannel customer engagement across voice, email, chat, social media, and messaging with cloud-native scalability.
Private Cloud Option
Rainbow Edge enables private cloud deployment with local data center hosting, giving organizations full control over data residency and compliance requirements.
Migration Services
Phased migration paths from on-premises OmniPCX Enterprise to cloud Rainbow — protecting existing investments while progressively adopting cloud benefits.
Featured products
Rainbow App Connector
Connect Rainbow communications with CRM and business applications
ALE Connect
Omnichannel cloud contact center for modern customer engagement
OmniPCX Enterprise Communication Server
Carrier-grade enterprise communication server for large organizations
Purple on Demand
Subscription-based enterprise communications — consume what you need, when you need it
OmniVista Cirrus Network Management as a Service
Manage and monitor your entire network infrastructure from a Native Cloud-based advanced management system.
Microsoft Teams Integration
Connect Alcatel-Lucent enterprise telephony with Microsoft Teams
Rainbow™ - Cloud Communication platform
Achieve your digital transformation and enhance employees’ productivity with a secure “à-la-carte” cloud communication platform
Customer success stories
Resources & Downloads
18 resources available
- Last Updated
- Oct 20, 2026
- Solution
- Autonomous Network, Cloud Communications, Connected Solutions and Devices, Data Center, Digital Age Communications, Digital Age Networking, Distributed Wi-Fi Control Architecture, Industrial Networks, Intelligent Fabric, IoT, Mission Critical Networks, Networking As a Service, OmniFabric, Optical Network Solution, Purple on Demand, Rainbow, Security, Shortest Path Bridging, Unified Access, Unified Communications, Video Surveillance, WiFi Solutions
- Last Updated
- Aug 6, 2026
- Solution
- Cloud Communications
- Last Updated
- Jun 6, 2022
- Industry
- Education, Energy and Utilities, Transportation › Railway, Transportation › ITS, Transportation › Airport, Transportation › Ports and Logistics
- Solution
- Communications Platform As A Service, Cloud Communications, Collaboration Solutions, Connected Solutions and Devices, Rainbow, Unified Communications
- Last Updated
- Feb 12, 2024
- Industry
- Healthcare
- Solution
- Cloud Communications
- Last Updated
- Aug 11, 2024
- Industry
- Construction and Real Estate, Government › Smart Buildings
- Solution
- Autonomous Network, Cloud Communications, Collaboration Solutions, Digital Age Networking, Intelligent Fabric, IoT, Mission Critical Networks, Unified Communications, Video Surveillance, WiFi Solutions
- Last Updated
- Sep 28, 2026
- Industry
- Retail
- Solution
- Cloud Communications, Collaboration Solutions, Connected Solutions and Devices, Rainbow, Unified Communications
- Last Updated
- May 21, 2026
- Industry
- Government
- Solution
- Single Pair Ethernet, Digital Age Communications, Rainbow, Cloud Communications, Unified Communications
- Last Updated
- Oct 10, 2025
- Industry
- Energy and Utilities, Transportation › Airport, Transportation › ITS, Transportation › Ports and Logistics, Transportation › Railway, Education
- Solution
- Communications Platform As A Service, Rainbow, Cloud Communications, Unified Communications, Collaboration Solutions, Connected Solutions and Devices
- Last Updated
- Jun 1, 2022
- Solution
- Cloud Communications, Digital Age Communications, Hybrid Workplace
- Last Updated
- Oct 2, 2021
- Industry
- Education
- Solution
- Cloud Communications, Collaboration Solutions, Communications Platform As A Service, Connected Solutions and Devices, Rainbow
- Last Updated
- Oct 2, 2020
- Solution
- Cloud Communications, Security
Interested in cloud communications?
Talk to our experts about the right solution for your organization.