Connect your guests and hotel staff, and you'll create a unique experience. ALE hospitality technology powers immersive engagement, everywhere.

Travelers want to use their devices no matter where they are, including at your hotel. But just offering Wi-Fi no longer makes your property stand out: it's time to raise your game.

Delivering digital services in a personalized, connected way creates a whole new guest experience. An experience that will get your guests talking - and spreading the word. An experience they can't wait to return to.

What's new in Hospitality Solutions in 2018

Introducing the Personalized Connected Guest Experience

  • To your guests, it means convenience: access to all amenities and services from their digital devices, your entertainment systems and in-room phones. An instant virtual concierge ready to assist them 24/7, no matter where they are.
  • To hotel staff, it means coordination of 'back of house' services that support operations, connecting staff with other staff or guests, instantly and automatically. Everything connects to a single intelligent network, where all devices are securely and automatically managed.
  • To management, it means agility, transformation and a growth pathway. It's the future of hospitality, and the experiences you create are leading the way.

Hospitality Videos

Hospitality Videos - Playlist

Hospitality Customers

We help you connect your guests by delivering technology that works, for your hotels, resorts and cruise lines.
 
With our global reach and local focus, we deliver purpose built networking and communications for hospitality to drive immersive, real-time engagement.

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News
7/10/2018

Rainbow cloud for hospitality

Rainbow will help hoteliers enhance the entire guest experience

6/19/2018

Rainbow for hospitality at HITEC

Alcatel-Lucent Enterprise’s Rainbow for Hospitality makes hotel guests, staff and machines communicate as one

12/4/2017

Five-star communications technology for luxury Adare Manor

Mobile guest app with BYOD integration and modern touchscreen phones in all rooms: Alcatel-Lucent Enterprise ensures mobility at 5* Hotel Adare Manor in Ireland.

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