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Discover the 2018 Hospitality Digital Transformation Survey

Trends in the Hospitality industry: The latest ALE survey on Digital Transformation in the hospitality industry reveals three pillars of digital transformation in hotels – mobility, digital customer experience and connectivity through Internet of Things. 

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Introducing the Personalized Connected Guest Experience

  • To your guests, it means convenience: access to all amenities and services from their digital devices, your entertainment systems and in-room phones. An instant virtual concierge ready to assist them 24/7, no matter where they are.
  • To hotel staff, it means coordination of 'back of house' services that support operations, connecting staff with other staff or guests, instantly and automatically. Everything connects to a single intelligent network, where all devices are securely and automatically managed.
  • To management, it means agility, transformation and a growth pathway. It's the future of hospitality, and the experiences you create are leading the way.

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