Connecting guests and staff for a unique experience. We help you Connect with your guests by delivering technology that drives immersive, real-time engagement.

A surprising number of travelers prefer to book and purchase hotel guest services via a mobile device instead of face to face.

Cristina Grigoras, Hospitality Marketing Manager, ALE

ALE hospitality solutions:

  • Connect guests to personalized and memorable experiences
  • Connect your staff to deliver efficient, responsive services
  • Connect your ecosystem to improve revenue, safety and guest engagement

Our fully converged, modular hospitality solution is purpose-built for this industry. We work with you to tailor solutions that deliver guest satisfaction, engagement and loyalty, while creating new revenue opportunities - from upselling your spa treatments to promoting local businesses.

We're making everything connect by delivering networking and communications on your premises, from the cloud, or as a hybrid, combined with unique consumption models that let you align your infrastructure costs with occupancy rates. It's flexibility like you've never seen before.

Introducing the Personalized Connected Guest Experience

Customer Reference Hospitality Compilation

These hotels and events are boosting guest satisfaction with ALE
Here's what our customers tell us they value most:

The Winery Hotel in Sweden: urban and mobile


Hard-working Wi-Fi access for the hospitality industry

The quality of your Wi-Fi can determine if a guest comes back to you. The kind of review they post. Your reputation.

Our Stellar WLAN solution brings always-on, hardworking connectivity to your guests and staff, 24/7.

See all assets for this industry
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Mobile guest app with BYOD integration and modern touchscreen phones in all rooms: Alcatel-Lucent Enterprise ensures mobility at 5 * Hotel Adare Manor in Ireland


Official Connectivity Partner of BMW International Open 2017

ALE solutions are powering the BMW International Open 2017 as official Connectivity Partner yet again.


Waldhaus Flims resort completes All-IP digital transformati…

Delivering a luxury guest experience, the Waldhaus Flims luxury ski resort and spa completes its ‘All-IP’ digital transformation using ALE technology.


Next-gen UC&C solution for SMBs uses simplified hybrid clou…

New SMB solutions from Alcatel-Lucent Enterprise "make IT simple" for channel partners to deliver UC&C, cloud and WLAN solutions.


Emirates Palace hotel helps guests go mobile

The 5-star Emirates Palace hotel uses ALE Mobile Guest Smartphone to deliver services and a better guest experience.


ALE teams up with BMW for Int'l Open golf tourney

Alcatel-Lucent Enterprise solutions are providing the communications and IT infrastructure for the BMW Int'l Open golf tournament in Cologne, Germany.


Schneider Electric & ALE showcase comprehensive hospitality…

A unified hospitality offering from Schneider Electric and ALE is on display in Dubai.


Winery Hotel launches end-to-end mobile guest experience

Sweden’s first Winery Hotel pioneers an end-to-end, personalized, and mobile guest experience with ALE technology.

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