A list of online resources to help ALE resellers worldwide: news, training, demo, documentation and education links.

Partner Locator

The tool to locate the nearest Business Partner for Alcatel-Lucent Enterprise products, services, best-in-class consulting and support - anywhere in the world. 

Developer and Solution Partners (DSPP)

Leverage Alcatel-Lucent Enterprise’s  innovation and expertise to build a solid foundation based on trust and experience.

Business Portal

Access software downloads and information, or contact our Technical Advice Centers (TACs) for advice. See product information, use self-service online tools and get expert assistance if you need it.  

Partner Preference Center

Subscribe to partner communications of interest from Alcatel-Lucent Enterprise.  


Found a bug or technical vulnerability in an Alcatel-Lucent Enterprise product? Let us know. The Product Security Incident Response Team investigates technical issues impacting our products and solutions.

Training and Certification

Complementing our support services, we run training courses to develop your professional knowledge. Enhance your skills by studying online or taking a course with one of our training partners.

Knowledge Hub

Your all-in-one platform for all Sales, Presales, and Postsales training. Over 12,600 users have connected since July 2015. Now with Mobile Learning for your tablet or smartphone.

Meet the demo team

Discover more about ALE solutions demos, showrooms and demonstrations bookings.

Video demonstrations

Watch videos of ALE products and solutions in action on our YouTube demo channel.

Technical Document Library (TDL) 

Held in our Business Portal, the TDL offers sales, pre-sales, order management and post-sales resources to our partners, as well as a variety of technical resources to customers.

Technical Knowledge Center (TKC)

The TKC Customer Care knowledge tool answers technical support FAQs, shares articles, how to guides, known issues and workarounds to assist in troubleshooting before contacting ALE.