ALE's industry-leading technology boosts China Eastern's global call center and voice platform.
- Country: China
- Industry: Transportation, Airport
- Solution: Business Telephony
China Eastern Airlines Corporation Limited is an airline headquartered in the China Eastern Airlines Building in the grounds of Shanghai Hongqiao International Airport in Changning District, Shanghai,
It is a major Chinese airline operating international. domestic and regional routes.
Its main hubs are at Shanghai Pudong International Airport and Shanghai Hongqiao International Airport, with secondary hubs at Kunming Changshui International Airport and Xi'an Xianyang International Airport.
- OmniTouch 8600 My Instant Communicator
- IP Touch 4028 Extended Edition
- IP Touch 4068 Extended Edition
- IP Touch 4038 Extended Edition
- OmniPCX Enterprise Communication Server
- OmniVista 4760 Network Management System - MCS Edition
- Business Telephony
- Customer service and user experience have been improved and enhanced and greater satisfaction reported.
- International communication costs have reduced by fifty percent making the company more competitive.