Digital transformation, better communications and collaboration between teams improve customer service.
- Country: France
- Industry: Manufacturing
- Solution: Communications Platform As A Service
A world leader in electronic repairs, Breizelec specializes in the repair of agricultural equipment and livestock systems (including milking stations for cattle).
As an environmentally responsible player, Breizelec tackles the obsolescence of electronic equipment and offers an alternative to purchasing new parts by providing fast, reliable and affordable electronic repair.
- Customization of customer reception in several languages
- Direct and easy contact between office and sales teams without the need to go through a pool of sales assistants
- Rich communications using Rainbow multimedia services
- Optimized infrastructure