Customer Stories
Bank of Africa Group
The Bank of Africa (BoA) Group saw greater performance, better responsiveness and higher availability with the newly implemented communications solutions.
Ivory CoastFinance and Insurance
About the customer
The Bank of Africa was established in Mali in 1982 as a single branch.
Today, they have grown and developed into a successful group is established in 17 countries.
Solutions used
- Connected Solutions and Devices
- Unified Communications
If I could qualify in three words the values of the newly installed solutions, they would be Performance, Responsiveness and Availability. They fit perfectly into our information system, allowing us to be successful while saving on call costs.
Watch the story
Challenges
- High cost of telephone calls whether they were made in the same country or between subsidiaries
- Dependence on incumbent operator in each country
Results
Benefits
- One unified directory within the whole group of subsidiaries
- Top management is now reachable at any time, any place
- Implementation period completed in record time thanks to good cooperation between Alcatel-Lucent and the business partner
Products & Solutions
Products
- OmniPCX Enterprise Communication Server
- OmniPCX Office Rich Communication Edition
- OpenTouch Business Edition
- OpenTouch Multimedia Services
Solutions
- Business Telephony
- Collaboration
More Finance and Insurance success stories
- BOBank of Africa SenegalSenegalBoA Senegal improved its employees’ communications experience with a new Alcatel-Lucent Enterprise telephony solution.Read story
- BABestford and CompanyUnited KingdomHow the seamless deployment of Alcatel-Lucent's Rainbow UCaaS platform enabled one business to reduce costs while boosting productivity.Read story
- CCColumbus Capital LendingUnited States Of AmericaColumbus Capital Lending is a residential mortgage company headquartered in Miami, Florida that offers a wide variety of mortgage products focused on new home purchases and refinancing existing mortgages.Read story
Ready to become our next success story?
Talk to our team about how Alcatel-Lucent can help transform your organization.