Bank of Africa BOA Group | Alcatel-Lucent Enterprise

The Bank of Africa (BoA) Group saw greater performance, better responsiveness and higher availability with the newly implemented communications solutions.

Country: Ivory Coast
Industry: Finance & Insurance
Solution: Business Telephony, Unified Communications

The Bank of Africa was established in Mali in 1982 as a single branch.
Today, they have grown and developed into a successful group is established in 17 countries.

Bank of Africa Group customer reference image 480x480

If I could qualify in three words the values of the newly installed solutions, they would be Performance, Responsiveness and Availability. They fit perfectly into our information system, allowing us to be successful while saving on call costs.

Ahmed Bouagja, Deputy Head of IT, Bank of Africa (BOA) Group

Bank of Africa Group Customer Video

Challenges

High cost of telephone calls whether they were made in the same country or between subsidiaries
Dependence on incumbent operator in each country

Products & Solutions

Products:

OmniPCX Enterprise Communication Server
OmniPCX Office Rich Communication Edition
OpenTouch Business Edition
OpenTouch Multimedia Services

Solutions:

Business Telephony
Collaboration

Benefits

One unified directory within the whole group of subsidiaries
Top management is now reachable at any time, any place
Implementation period completed in record time thanks to good cooperation between Alcatel-Lucent and the business partner

Cordis Shanghai Hongqiao

Cordis Shanghai Hongqiao opened its doors on time thanks to a converged solution that is simple to manage and delivers pervasive WiFi to hotel guests.

Sao Paulo International Airport

Sao Paulo International Airport created a more efficient operations system, and better passenger services, by implementing an IP-based voice infrastructure.

Park Inn by Radisson Antwerp Berchem

Park Inn by Radisson Antwerp Berchem needed a state-of-the-art communications system that offered convenient, reliable, secure, highly available and future-pro…

Metropolis Seguros

Reaching higher competitive potential thanks to centralized integrated management.

West Liberty University

West Liberty University wanted to support learning and BYOD by providing students and faculty with state-of-the art Wi-Fi in the classroom and across campus.

Landschaftsverband Rheinland

The German Regional Association LVR enjoys massive cost savings using Alcatel-Lucent Enterprise network and communication solutions.

Evangelical Supreme Ecclesiastical Council

The council has experienced a positive 20-year partnership with Alcatel-Lucent Enterprise, and the ease of transition from the existing voice infrastructure to…

Kloster Hegne

Kloster Hegne installed a modern and cost-effective telephony solution to better help its sick, disabled and elderly residents.

SIG Combibloc Obeikan

SIG Combibloc Obeikan’s new site supports employee productivity with converged network and mobility solutions that can be scaled to meet future needs.

PartyLite

With a brand new infrastructure, PartyLite leverages the cloud to let employees choose between deskphones, softphones and smart devices.

Search our library of Customer References

We'd love to hear from you. Submit an inquiry, find your nearest Business Partner or chat with us online.

Our Events

Find a partner

Preference Center