Customer Stories
White Swan Hotel
White Swan Hotel chose Alcatel-Lucent Enterprise thanks to their rich portfolio of satisfied customers in the hospitality sector, giving them a strong reputation in the market.
ChinaHospitality, Hotels
About the customer
The Guangzhou White Swan Hotel was opened in 1983. It appeared on the top of the list of "China's 50 best hotels" in 1996 and in 2008 it was named "China's best well-known hotel'.
The hotel was also influenced by the high quality of professional services Alcatel-Lucent Enterprise proposed to them.
Solutions used
- Autonomous Network
The hotel’s network has improved tremendously, as it is not only simpler for the IT staff to maintain, but also saves on the general electric energy consumption. Therefore, we consider Alcatel-Lucent Enterprise to be our primary choice for other similar projects.
Challenges
- The White Swan Hotel needed to upgrade its network infrastructure at the same time as its renovation.
- During the implementation the hotel had to keep a stable network without causing any interruptions to operations to ensure their guests remain satisfied.
- The hotel also wanted to reduce its total cost of ownership (TCO).
Results
Technical benefits
- Thanks to the hotel’s new high-performance network, it is possible to deploy new IT trends, including mobility, multimedia, and collaboration.
- In addition, the hotel can now rely on having a highly available, easy to manage, and secure infrastructure.
Financial benefits
- Thanks to the introduction of new green IT, the hotel has reduced its operational costs by 30%.
User experience benefits
- The hotel network can now be accessed in a secure and reliable way. All users, including the guests, employees and administrators, can be assigned with proper user access rights.
Products & Solutions
Products
- OmniVista 2500 Network Management System
- OmniSwitch 6850E Stackable LAN Switch
- OmniSwitch 6450 Stackable LAN Switch
- OmniSwitch 6250 Stackable Fast Ethernet Switch
- OmniSwitch 9700E Chassis LAN Switch
Solution
More Hospitality, Hotels success stories
- HPHotel PalladiaFranceThe hotel chose to renovate its Wi-Fi network to make it more efficient, fluid, secure and high-capacityRead story
- LNLittle National Hotel CanberraAustraliaThe hotel modernised the in-room experience with tablets enabled for communication (voice/video) using Alcatel-Lucent’s Rainbow, replacing traditional phones.Read story
- NSNoorus Spa HotelEstoniaNoorus Spa Hotel unveiled their new and improved communications system that cuts costs and increases responsiveness.Read story
Ready to become our next success story?
Talk to our team about how Alcatel-Lucent can help transform your organization.