a group of people in an office
Company | Customer References

White Swan Hotel

White Swan Hotel chose Alcatel-Lucent Enterprise thanks to their rich portfolio of satisfied customers in the hospitality sector, giving them a strong reputation in the market.

  • Country: China
  • Industry: Hospitality
  • Solution: Autonomous Network

The Guangzhou White Swan Hotel was opened in 1983. It appeared on the top of the list of "China's 50 best hotels" in 1996 and in 2008 it was named "China's best well-known hotel'.

The hotel was also influenced by the high quality of professional services Alcatel-Lucent Enterprise proposed to them.

Guangzhou White Swan Hotel logo
The hotel’s network has improved tremendously, as it is not only simpler for the IT staff to maintain, but also saves on the general electric energy consumption. Therefore, we consider Alcatel-Lucent Enterprise to be our primary choice for other similar projects.
Zhang Hao Ping, Project Manager, White Swan Hotel

Challenges

  • The White Swan Hotel needed to upgrade its network infrastructure at the same time as its renovation.
  • During the implementation the hotel had to keep a stable network without causing any interruptions to operations to ensure their guests remain satisfied.
  • The hotel also wanted to reduce its total cost of ownership (TCO).

Results

Technical benefits

  • Thanks to the hotel’s new high-performance network, it is possible to deploy new IT trends, including mobility, multimedia, and collaboration.
  • In addition, the hotel can now rely on having a highly available, easy to manage, and secure infrastructure.

Financial benefits

  • Thanks to the introduction of new green IT, the hotel has reduced its operational costs by 30%.

User experience benefits

  • The hotel network can now be accessed in a secure and reliable way. All users, including the guests, employees and administrators, can be assigned with proper user access rights.

Products & Solutions

Products

Solution

Find the solution that meets your needs

View all solutions

More Customer References

Search our library of Customer References
Contact Sales
Chat