After the switch to optic fiber, the objective of the Metz Eurometropolies IT Systems Management team was to offer network and communications services to all public officers on a single infrastructure, meeting the criteria of reliability, security, and availability. This would form the basis for offering new services to citizens and simplifying the management of a constantly evolving network.
Today, many public services and approximately 200 job profiles benefit from network and communications services. Several critical services are hosted on the network and require continuous operation, such as the Municipal Police and the vaccination center. To ensure this continuity, our Business Partner NXO accompanies the IT team in strategic network upgrades.
Wi-Fi connectivity for administrative buildings users and support for over 4000 connected objects was the second step. Citizen wi-fi services in public buildings will follow shortly. To ensure adoption success, a digital inclusion project for citizens is being developed.
The network transformation also ensured a successful transition to remote work for the Eurometropolis public officers during the health crisis, when Rainbow was adopted by more than 500 public officers. To facilitate the transition, a transformation ALE coach accompanied the customer through a gradual adoption and our Business Partner Quonex trained designated ambassadors with video tutorials.
The OmniVista NMS solution helps the IT team monitor the entire LAN and Wi-Fi network, as well as to back up and update the 190 switches, making reactive and proactive network management a lot easier.
The future: A more intelligent, autonomous and secure network will enable the Metz Eurometropolis to continue its transformation, to provide more security and new uses for public officers and citizens.