Criminal Sanctions Agency

The Criminal Sanctions Agency installed an advanced voice over IP (VoIP) telephony system to improve efficiency for supervising and monitoring inmates' outgoing calls.

  • Country: Finland
  • Industry: Government
  • Solution: Connected Solutions and Devices

The Criminal Sanctions Agency ensures that prison term sentences are enforced lawfully and safely in Finland. Outgoing communications carried out by inmates are strictly regulated, meaning prison guards are required to supervise and monitor inmates' outgoing calls. They needed an advanced and dedicated voice over IP (VoIP) telephony system to improve efficiency in this area and free up resources for prison staff.

RISE Criminal Sanctions Agency logo
In prisons, the expectations placed on new technology systems are always very high. Through our cooperation so far, these expectations have certainly been met by the Alcatel-Lucent Enterprise solution. The Criminal Sanctions Agency is extremely satisfied with this solution.
Jani Kotoaro, Lawyer, Criminal Sanctions Agency



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