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SARP GROUPE

Remote visual assistance and collaboration reduce non-resolved interventions, optimise operations and customer service

  • Country: France
  • Industry: Energy & Utilities
  • Solution: Rainbow, Digital Age Communications, e-services, Connected Solutions and Devices

The SARP Group is specialised in the fields of sanitation, industrial maintenance and special waste collection for sustainable development.

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We noticed that the number of unresolved interventions was divided by 3. This had a huge impact on the field teams and freed up quality time. On the first project where we used the application, we saved 5 to 6 hours of work, a significant gain.
Claire Dechelotte, Head of Innovative and Digital Projects, Technical and Innovations Department, SARP Group

SARP Groupe choose Remote Visual Assistance from ALE

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