Remote visual assistance and collaboration reduce non-resolved interventions, optimise operations and customer service

  • Country: France
  • Industry: Energy & Utilities
  • Solution: Rainbow, Digital Age Communications, e-services, Connected Solutions and Devices

The SARP Group is specialised in the fields of sanitation, industrial maintenance and special waste collection for sustainable development.

SARP Group logo
We noticed that the number of unresolved interventions was divided by 3. This had a huge impact on the field teams and freed up quality time. On the first project where we used the application, we saved 5 to 6 hours of work, a significant gain.
Claire Dechelotte, Head of Innovative and Digital Projects, Technical and Innovations Department, SARP Group

SARP Groupe choose Remote Visual Assistance from ALE



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