Alcatel-Lucent Enterprise was able to provide an all-in-one solution by giving the customer a platform which contains a communication server, a management system and a fax server.

Country: Spain
Industry: Government
Solution: Business Telephony, Mobile Campus

Arroyomolinos is a town in the south of Madrid with 24,313 inhabitants.
Since a few years the city has evolved from a rural to a dynamic city with an active population and housing growth.

Ayuntamiento de Arroyomolinos reference image 480x480

The choice of Alcatel-Lucent OmniPCX Enterprise Communication Server will allow us to maximize the use of the laser and wimax network that we have and we are sure that it will be a technological leader in the not too distant future.

Miguel F. Cespedosa, Head of Telecommunications, Ayuntamiento de Arroyomolinos

Challenges

The city wanted to provide a unique number for citizens to access all services.

It needed to control all the extensions at verification level.

The city was also looking to accommodate its network from a different vendor, and to ensure it is compatible for radio links, laser, Wi-Fi, and fiber.

Products & Solutions

Products:

OmniVista 4760 Network Management System
OmniSwitch 6250 Stackable Fast Ethernet Switch
OmniPCX Enterprise Communication Server

Solutions:

Business Telephony
Campus Mobility

Benefits

Technical:

The centralized management system has improved time optimization, giving the IT team a better tool for management.

Financial:

The city hall now has a single invoice for all 13 offices instead of one per address.

Thanks to the centralized management system, cost controls are now significantly improved.

User Experience:

The centralization of the platform allows all users to have a higher quality of communication between them and to citizens.

Documents

Short case study

Ayuntamiento de Arroyomolinos's Success Story

This short case study describes how Ayuntamiento de Arroyomolinos implemented a centralized management system that improved cost control and communication with…

Buddha Bar Hotel

Buddha Bar Hotel installed a Unified Communications solution for optimal client service.

Emirates Palace

The hotel provides its guests with an innovative BYOD solution that allows them to use their very own mobile devices to make calls at no additional cost.

Tulip Inn Padova

The Tulip Inn Padova completely overhauled the telecommunications infrastructure to provide better customer service and facilitate employee productivity.

Hotel Palacio de Ivan Tarin customer reference image 480x480

Hotel Palacio de Iván Tarín

Hotel Palacio de Iván Tarín implemented a new communication system to improve customer experience and employee productivity.

45 ParkLane

45 ParkLane achieved operational efficiencies and an improved guest experience with Alcatel-Lucent Enterprise solutions.

The Escarpment Group

The Escarpment Group's new unified platform offers consistency across hotel properties, drastically reduced communications costs and improved customer service.

Winery Hotel, Sweden Customer Reference Photo

The Winery Hotel

The Winery Hotel transformed their wine-centric hospitality experience, allowing guests instant access to key hotel services direct from their mobile devices.

Riu Resort Hotels, Spain Customer Reference Photo

RIU Hotels and Resorts

RIU’S Alcatel-Lucent Enterprise data centers ensure high availability and optimized performance.

Okada Manila Resort

Okada Manila Resort hotel wanted a converged network solution to improve guest experience and handle the devices of up to 20,000 guests at any time.

Locanda dell'Arte

The four-star boutique Locanda dell’Arte hotel and spa adopted a customized Wi-Fi and telephony solution proposed by ALE and Aviatel.

We'd love to hear from you. Submit an inquiry, find your nearest Business Partner or chat to us online.