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Company | Customer References

Fukuoka City

Thanks to its new free city-wide Wi-Fi, Fukuoka has improved the visitor experience and stimulated business tourism.

  • Country: Japan
  • Industry: Government
  • Solution: Autonomous Network

Fukuoka is the capital city of Fukuoka Prefecture and is situated on the northern shore of the island of Kyushu in Japan. It is the 5th largest city in Japan with a population of about 1.5 million. In 2015, to make itself more attractive as a tourism and convention destination, the city decided to implement free Wi-Fi for visitors at the Marine Messe Fukuoka and Fukuoka International Conference centers. 

Fukuoka City - logo
We are pleased that the development of the Wi-Fi environment in convention facilities has improved convenience for convention participants and has made Fukuoka City a more attractive destination for meetings and events. They can download and read the academic documents, business materials anywhere, anytime. It gives them flexibility and mobility to power their success!
Fukuoka City, Japan

Challenges

  • One of Fukuoka City’s key growth objectives is to increase leisure and business tourism to the city
  • Fukuoka City required simplified wireless management and the ability to collect data, such as the number of users, the amount of traffic, and the type of applications used, in order to continually improve services for its target audience

Results

Technical benefits:

  • The OmniVista 3600 Air Manager delivers centralized control and the ability to visualize failures and radio wave conditions for simplified management.
  • ClearPass Policy Manager handles access control and user management effectively, meaning Fukuoka City can gather relevant user data to manage performance and evolve its wireless network.

Financial benefits:

  • The free and reliable city-wide Wi-Fi makes Fukuoka City a much more attractive destination for the MICE (Meetings, Incentive, Conferences, Exhibitions) industry, helping the city grow revenue in this area.

User experience benefits:

  • Visitors have free Wi-Fi throughout the city.
  • The authentication interface is simple to use and is offered in multiple languages, such as English, Chinese and Korean, for foreign visitors.

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