Customer Stories
Sanabel Al Khair Hotel
The new 5-star hotel in Mecca was looking for a fully converged networking and communication infrastructure.
Saudi ArabiaHospitality
About the customer
Sanabel Al Khair is a new five-star luxury hotel in Mecca, Saudi Arabia, owned by the International Islamic Relief Organization. The hotel tower comprising of 25 floors with 800 guest rooms, is located centrally next to the Holy Mosque in Mecca city. The hotel is spread over a land area of 2696 m2 and has two parking levels, restaurants, conference halls, a prayer room, a service roof and other sophisticated facilities.
Solutions used
- Data Center
- Unified Communications
- Autonomous Network
- Connected Solutions and Devices
With the simple, powerful and fully converged solution from Alcatel-Lucent Enterprise, we are glad to offer our guests top-of-the-line connectivity and services to make their stay more comfortable.
Challenges
- The new five-star hotel was looking for a vendor capable of delivering a fully converged networking and communication solution
- In addition to being built with the hospitality environment in mind, the solution needed to be future proof, highly resilient, scalable, fully redundant and easy to manage
- The hotel wanted to offer a wide range of services to enhance the guest experience and maintain customer loyalty while keeping operating costs low
Results
Technical benefits
- The converged network provides the IT team with real-time insight and greater control over network status and operations.
- Operations are simplified with LAN and WLAN solutions managed from a single platform that offers the same configuration experience.
- The scalability and built-in redundancy ensure continuous network connectivity, today and tomorrow.
Financial benefits
- The OmniSwitch 6900 provides an optimally sized core with lower total cost of ownership (TCO) compared to a traditional modular switch. This single vendor converged solution significantly reduces the hotel’s overall maintenance costs as well.
- In addition, the hotel benefits from a lifetime hardware warranty.
User experience benefits
- With the high-performance OmniAccess Stellar WLAN solution, guests enjoy a premium connected experience throughout the hotel.
- Connected hotel staff respond to the needs of guests more effectively while high-end phones in the room provide a luxurious experience for premium guests.
Products & Solutions
Products
- Alcatel-Lucent OmniPCX® Enterprise Communication Server
- Alcatel-Lucent OmniSwitch® 6900 Stackable LAN Switch
- Alcatel-Lucent OmniSwitch® 6450 Stackable Gigabit Ethernet LAN Switch
- Alcatel-Lucent OmniAccess® Stellar AP1101H
- Alcatel-Lucent OmniVista® 8770 Network Management System
- Alcatel-Lucent 8028 and 8068 Premium DeskPhones
Solutions
Resources & Downloads
More Hospitality success stories
- BBBuddha Bar HotelFranceBuddha Bar Hotel installed a unified communication solution for optimal client service.Read story
- CHCamlux HotelChina, Hong KongAlcatel-Lucent and 8 Telecom, the business partner, proposed a converged solution integrating WiFi, telecommunications and data switches.Read story
- CSCordis Shanghai HongqiaoChinaCordis Shanghai Hongqiao opened its doors on time thanks to a converged solution that is simple to manage and delivers pervasive WiFi to hotel guests.Read story
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