Buddha Bar Hotel installed a unified communication solution for optimal client service.

  • Country: France
  • Industry: Hospitality
  • Solution: Business Telephony

Established in June 2013, the Buddha Bar Hotel is a 5-star boutique hotel with 56 rooms, located in a beautiful eighteenth century mansion in the center of Paris. Buddha Bar Hotel installed a unified communication solution for optimal client service. 

Buddha Bar Hotel logo
Buddha Bar, France Customer Reference Photo
Challenges

  • The Buddha Bar Hotel required unified communication within the hotel, offering mobility services to employees and customers alike. This allows employees to be reachable at all times, and offers a convenient customer experience
  • The Buddha Bar Hotel wanted to offer a wide range of services to enhance customer's comfort to maintain loyalty while reducing operating costs

Products & Solutions

Products

  • Alcatel 4635/4645
  • OmniPCX Enterprise Communication Server
  • OmniTouch 8450 Fax Software
  • Omnivista 4760 Network Management System

Solutions

  • Business Telephony
Benefits
  • 45 employees and 60 customers can currently use simultaneously Alcatel-Lucent Enterprise mobility solution. The scalability of the solution enables to support an increase in the number of users in a perspective of a growing number of customers and employees in the next 3 to 5 years
  • The mobility solution provided by ALE enables employees to be more responsive and provide optimal customer service. Its major assets include network optimization and a flexible and reliable phone service for both employees and customers of the Buddha-Bar Hotel
  • The Alcatel-Lucent Enterprise solution enables the Buddha Bar hotel to reduce its operating costs
Documents
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